Best Sink Repair in Virginia Beach VA

Had a leak in the bathroom, so I reached out to Mr. Stokes. He was able to come the same day fitting us into his busy schedule. He was pleasant, very patient, and explained what he was doing to my very stressed out grandmother. He gave suggestions on how to maintain her pipes after he corrected the issue & his pricing was fair. For all that he and his partner did, it was worth every penny. I'm grateful for his help & would definitely recommend him to anyone who need plumbing work done. If you are paying with a credit card, there is an extra 6% fee attached to your bill.

You can probably discern that this will be a VERY positive review, it may also be a bit longer than the average. So, if you just want to know, were they good, were they timely, etc. they were 5 stars all around. But, if you want to know how truly exceptional Drain Wizard was, read on.

About three months ago the sewer line at one of my properties began backing up into the house. I tried my plumber of 30 years who was unsuccessful at breaking the clog. Another plumber came out with a bigger machine and successfully (for a while) opened the line. It dawned on me that I had a specific sewer line insurance policy. The policy and the insurance company also did a great job, but that is a different review.

We had several large companies out to diagnose and fix the problem enough times that $2,000.00 of my $5,000.00 insurance cap was used. At this point my research pointed me to Drain Wizard. When the technicians came out with all the right equipment to do the diagnosis. They pinpointed where the issue was and after some negotiation with the insurance they released the remainder of the 5k and I added an extra 1k to have the Drain Wizard team come out and do the final fix.

After several hours of digging the tech called me to say the found the problem. What they discovered was that when the power company buried the power lines they drilled through my sewer line with the electrical line. the Drain Wizard team worked with the power company to rectify the problem until 10 PM when they were finally successful.

Drain Wizard saved me cutting down a mature tree which the the other companies identified as the problem. It was not the problem.

Would give DW 10 stars if I could.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

They told me they would arrive between 2-4 to repair my clogged drain line. They never arrived! After waiting all day, I called another company that arrived promptly and completed the job. I will never call Roto-rooter again. Very disappointed that a company that has been around for so long can't commit to providing prompt service!

They will not give you any kind of price range before they come and it's $85 just to come. I wanted my shower drain cover replaced and the drain unclogged. He gets there and tells us we could do it ourselves with a screwdriver but he can do it for $689! What a joke! DO NOT CALL THEM!

Very professional and efficient staff. They handled a very good clarity regarding work and reasonable prices. I recommend them!

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

We called them with an issue at work. They came out first thing in the morning and were helpful with educating us with what needed to happen. When one of the workers needed advice, the owner Paul came directly over. Now THAT is customer service at it's finest!!!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

We are very disappointed with this company's work. My husband, who is not a plumber, knew more about plumbing than the people who were sent to our home to do the work.  They crack a brand new commode upon installation. We are also still waiting for parts that did not pass our City's inspection to be replaced on the hot water tank that they installed! Find another company to do your plumbing!

I'm hoping this is the A-1 Sewer and Drain that helped me and my husband out, because it's my understanding there's multiple companies with this name in my area, and people are leaving bad reviews for the wrong company!

*UPDATE*
Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county  is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.

Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.

After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew I'd been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.

David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).

I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!

*INITIAL REVIEW*
Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.

My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

We interviewed 4 companies before hiring the 5th company to install a gas tankless water heater. This company recommended an install that was against code. When it was recommended that they contact the manufacturer as we had done, they continued to argue they were correct.  A gas tankless system must be at least 3 feet from an open window. We ended up with install in the attic by another company.

We found Ken and Kevin were excellent. Ken came and did a full estimate on all the work we wanted and we had the quote the next day. Kevin came out to do an immediate change of our kitchen faucet, very friendly, and worked quickly and thoroughly. We will definitely use them again. I jokingly mentioned to Sara that works at the office that we were down to our last roll of TP and could not find it anywhere. She emailed me shortly after and said to stop at the office and pickup some. When I got there she had 6 rolls, I started to take one and she said, no take all of them! So very kind and what a blessing! Wonderful company with kindness and compassion AND quality work and professionalism.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.