Best Heater Installation in Virginia Beach VA

I had two problems.  My clothes washer would have soap suds back up from the drain pipe.  Drain Wizard was the third plumber who snaked this out and when they were done it worked fine draining water from the fill hose.  However, it still backs up suds when spinning a load of wash.  I am now convinced this is problem with the speed my washer spins water out and/or the soap used and not a problem with the drain.
The second problem involved a bathroom sink drain.  They worked on this from ~ 9:30 AM till ~ 4:15 PM, snaking through the sink drain, up from the crawl space and down from the roof vent.  When done the drain worked better than it has in a long time.  Unfortunately the clean up of the considerable mess that was involved from the gunk that came out of the pipes was less than I would have liked.  They did not stop and put up any floor protection when it started to become much more of a mess than I think would be considered normal. I also found later that the access door to my crawl space had  been left in place using some bricks and they had not mentioned any problem getting it secured with the attaching screws.
This was a very expensive job for me and readers should realize, the problem was fixed, my rating is primarily based on non-pluming details of  the work.

I was dealing with backup from all water sources into our downstairs bathroom for 3 days trying to get our landlord to call someone. after many calls, Michael and Darren from Roto-Rooter Norfolk came out at 9pm and fixed the problem within an hour or two. they were very professional, personable, and i enjoyed the laughs we had at the situation. I cannot say enough good things! thank you thank you thank you!!

Very professional! Terry was out at my house within an hour of me calling. They fixed my problem and showed me how to keep it from happening again. Very personable and knowledgeable I definitely recommend them!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Poor communication. Do NOT use them if you have a rental/second house. They do not call to inform you what is going on. I had a leak at my 2nd house in Norfolk and I was very specific that they need to talk to me not the kids in the house. One way communication is all I got and a bill 2 months after the fact. The house was built in 1959 and my son said they obviously did not want to work on the plumbing. So after 4 days of no response  I called Dons Plumbing and he was GREAT he went to the house the next day, called me to tell me what the problem was and fixed it within a few days.

Great company.  Very professional.  They stayed working on our problems until they were resolved!  Highly recommend.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Had a bathroom leak that needed immediate attention. Talked to Carol in the office and she told me a plumber would be there shortly. She was super sweet! John C. Came to fix the issue. He was so courteous and kind. He took the time to show me exactly what was wrong and what needed to happen to fix it. He went over everything in detail and did the job well! I was home alone with my toddler and after he left he came back to let me know about a sketchy guy he had seen outside our place. Someone who doesn't even know me but took the time to make me aware of things in the neighborhood makes me have faith in humanity. Would recommend this company to anyone!!!

I rarely write reviews and never this in depth - so please read!
We were in desperate need of getting our heater fixed - of course it went out the last cold weekend we had for the season! Our system is only 3 years old and still under manufacturer warranty. The technician showed up in a timely manner and was nice; told us that the problem was the ignitor. Charged us $400+ and signed us up for a recurring monthly membership. He replaced the ignitor with an after-market part, which turns out didn't fix the heater. Then he says the gas valve needs to be replaced, but it's under warranty and he doesn't have the part - so we're still without a working heater, and BTW we still have to pay for everything he did even though it was misdiagnosed. He also told us a lot of other things we were wrong with our system and we needed close to another $1000 of work done.
We never received an itemized invoice of what was done and what we were changed for. We got a second opinion which told us nothing was wrong with the ignitor (nor the rest of the system), the gas valve did need to be replaced and is readily available to do so under warranty. We called American Mechanical back for an ITEMIZED invoice, to cancel the membership and to work out what needs to be done about the service done at our place - putting back the original part as to not void the warranty.
They were not sympathetic, they brushed us off claiming doctors have different diagnoses too, etc. and will have a manager be in touch with us. It's over a week later and we do not have a reply. We have tried calling back almost daily without reply.
To put a cherry on top, they charged our card ANOTHER monthly membership fee within the same week. I'm now approaching this via our credit card company because we can't get a response. Terrible to think you can't get decent customer service from a local business. Also, as a doctor myself, having different diagnoses doesn't work like that. If you completely misdiagnose something and treat it incorrectly, you are liable for malpractice.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.