Best in Virginia Beach VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

I can't say enough good things about this company. I had a running toilet that was causing my water bill to go up. After reading other reviews here, I gave Sean a call. Although it was late in the day, he accommodated me by meeting me after work. He quickly evaluated my needs, told me what was needed and scheduled me for the following day. He had to replace my old toilet, which I'd already figured was needed. He and Tyrone were quick, efficient, informative and professional. What impressed me more was that they were so easy going that they felt like family.  Any plumbing needs in my future will result in me calling them first. Thanks guys for being the best!

What a great business!  Prompt,efficient service and friendly, honest employees.  I highly recommend Drain Wizard!

PLEASE DO NOT USE THEM!!! After Purchasing a garbage disposal from this establishment trying to help local business. The disposal broke over the holidays. Comet Plumbing claimed they were completely out of them in the store to replace it.
Therefore after calling a specialist and having them come over the holidays to replace my garbage disposal I had to order a new one from the manufacturer, the business still would not take a brand new garbage dispisal back for a refund. Very sad that local business is not helpful to local peopler

I'm hoping this is the A-1 Sewer and Drain that helped me and my husband out, because it's my understanding there's multiple companies with this name in my area, and people are leaving bad reviews for the wrong company!

*UPDATE*
Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county  is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.

Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.

After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew I'd been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.

David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).

I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!

*INITIAL REVIEW*
Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.

My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

We moved into our new condo in June, 2015.  The ice maker and water dispenser was not working on our Viking refrigerator.  The first time a technician was sent out he tried to fix the problem through the back of the refrigerator.  He could not pull the refrigerator out on his own so he said he would need to come back with another technician.  There was no charge that day.  The next time two technicians showed up to fix the problem.  The two of them could not get the refrigerator out from the wall either and they were concerned that they would damage our wood floors.  They even recommended that we get a cabinet maker involved because the cabinets that were built around the refrigerator seemed to be part of the problem as to why they could not get the refrigerator out from the wall.  They also took the refrigerator off of the stands at the bottom and they could not get it back on the stands.  Therefore, the vent at the bottom could not go back on properly.  We were charged for their time even though they could not fix the ice maker and water dispenser.  Fast forward to December, 2015 a neighbor told us about a guy that fixed similar problems he had with his Viking refrigerator so we called him.  He came out to fix the problem and immediately located the issue.  The thing is he never had to pull the refrigerator out from the wall.  All Of The Work To The Refrigerator Is Done Through The Front.  American Mechanical not only sent technicians to our condo that did not know what they were doing but they charged us for it.  We will never use them again.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

The two technicians showed up at my house.  I showed them a photo of the crawl space repair needed.   I think I could have fixed it in an hour...easy fix for a plumber.  The technicians lied to their boss about making up access issues so they could get out of the repair at 2:30pm.  The never asked me about access.  I caught them in this very inconvenient lie.  Go somewhere else for your plumbing fixes.  I feel sorry for the business owner who believes his lying techs.