Best Flame Sensor Repair in Tucson AZ

We asked Fusion to come look at our broken water heater. They plumber who came out here was super nice and friendly, so I don't blame him, but the company quoted us at $2,999 to replace our water heater -- including parts & labor. Thankfully i sought other quotes--all of which were less than HALF of that cost, with the same water heater and same warranty! I ended up paying someone else just under $1,000 to get the exact same water heater installed. I am honestly just kind of confused as to how this company is charging so much for something that others are not.

Had Philip out yesterday.  We were scheduled for an arrival between 8AM and 12:00.  Received a call first thing in the morning that he was 20 minutes away.  So nice not to have to waste the day waiting!  Very professional, friendly and took time to explain everything.  We've now found that company we will call on again and definitely recommend to friends and family.

How are you going to blame a costumer that had a scheduled appointment for you not showing up on time? It is Arizona. It gets over 110 every year. If you were not prepared to make the appointment it would have been nice to contact the costumer to allow them the opportunity to change their mind or reschedule. We all know when it starts warming up. You should have been prepared for this and hired more techs or had more shifts during the summer. If I scheduled an appointment I expect to be served at that time. I am a disabled vet fighting for my life. If I'm sick in bed and I scheduled an appointment months in advance like this person. I force myself out of bed to be on time for your arrival and you don't show? If the costumer has to reach you it's already a problem but can be forgiven but I'd be upset too. You don't know this persons circumstances. Instead you choose to believe that the person who had a scheduled appointment wasn't as important. I will definitely being sharing these responses from your petty business with as many people in the military/veteran community here as possible. Obviously a business that does NOT keep its word on something as simple as arriving to an appointment on time or at least with a heads up beforehand and then goes off on a costumer for being upset shouldn't have a business.

I had an initial appointment with Goettl to diagnose what needed to be done to fix my A/C. I was told that I would need freon and that there was a leak somewhere in the A/C. They were strongly suggesting buying an entire new A/C unit however I could not afford to pay thousands of dollars for a unit. I recently had another company come out and they told me right away that there wasn't a leak in my A/C and that I just needed a couple of pounds of freon. Additionally, Goettl was trying to charge me more than double the amount this current company is charging me when there was never a leak to begin with. Overall I feel like they overcharge and are dishonest.