Best Hot Water Recirculation Pump Installat… in Toledo OH

Steve has been doing work for us for quite some time. He is always very friendly and helpful. He installed a new water heater as well as adding whole house water shut off valves. He also installed new outdoor spigots. I would definitely recommend his services! He is a wealth of knowledge!

After 3 days with no hot water, the Water Pros came to the rescue.  Reasonably priced, arrived when they said they would and did a great job.

Plumber came out the same day and fixed my gas leak. I have absolutely no complaints. I'd definitely use them again.

Obviously we had plumbing issues, they had come over, two of them and one looked maybe 30 the other had to be maybe 14-15? They sat outside and did the same thing for over an hour...

They are inexperienced and have no work ethic towards actually giving your main problem...

They snaked our drain for maybe 30 minutes and couldn't do anything about it, then referenced us to a (BETTER) more experienced plumber...

They then proceeded to hand us a $210.00 bill.

You can hire who you'd like but they were more into getting the money they were owed then the plumbing issue at hand!

Just please advise their are better, more CARING plumbers out there!

Thank you advanced plumbing for doing absolutely NOTHING but tell your (apprentice) child what to do for 30 minutes and snake for 5 then charge us $210!

EVERYONE is strapped for cash right now and you went out of your way to do nothing then take as much as you could!

The team at PAF exceeded my expectations.  My job was unique and they had no problem finding a solution. Very professional and great communication along the way. Highly recommended!

Called to get an estimate for install. Took them 5 weeks to get out just to give an estimate which they had to reschedule once. When we finally did the walk through I was told I would have an estimate within a few days. 4 days later I got an estimate that was nearly $10k just to install a unit i already have. This is nearly $3k over what I expected. When I asked for an itemized breakdown of the estimate, because it had 0 details on what they would do, I was ignored. I reached back out and was ignored again. Clearly they don't want my business so they won't be getting it.

If anyone ever needs plumbing or heating work done, DO NOT USE Von Deylen Heating and Plumbing

Nov 2012: New furnace from Von Deylen

Summer 2016: Clogged pipe. Tech, Jeremiah gave us a $2000 quote to replace some piping. Steve told him he was wrong and we went with a company in Ottawa. Yep, Jeremiah was wrong, it was just a clog.

December 2016 furnace went out: Called Plumbing and Heating company in Ottawa. They replaced the gas valve. Although, under warranty, we still had to pay for service call and after hours fee, which was about $300.

1/26/19 Furnace goes out again: I decided Von Deylen installed the furnace,  they are going to fix it. Of course, just a few days before the -40 wind chill temps that were coming in that following Wednesday.  They charged us a service fee and a troubleshooting fee, which was just under $300.  We were told it needed a new gas valve and off course they didn't have one.  So no heat Sat-Tuesday night.  They came out replaced valve but still wasn't running right.  So not only was it the gas valve but we also needed a circuit box. The other tech,  Jeremiah (Mr. Know-it-all)  had to bring the other part down from Toledo.  Finally we had heat but we were also told that we needed a collector box. And of course that had to be ordered.  

They came back out within a week to put in the new part.  Wait for it........they couldn't install new part because the intake pipe was glued and apparently it's not supposed to be.  I'm sure you can take a guess at what happened next.  Well if not,  let me tell you.  They had to order a new intake pipe because of course, they didn't have that in stock.  

While we're waiting for part to come in,  I get a call from Gwen at Von Deylen. She said the president of the company wanted to schedule a time to come to our home and meet with us.  I said ABSOLUTELY.  

2/18 The Big Day -  I was excited. I thought,  finally something is going to be done about this furnace. I mean it's not to often that the president of a company requests to meet personally with the customers and at their home.  (Well at least never in my experience). He shows on time.  We sit down and he goes through the timeline of eveything that has gone wrong.  I kept thinking in the back of my mind,  he is gonna make this right. Drum roll please.........WRONG! He only came out to try and sell us a new Lennox furnace and central air unit. He basically told us our furnace was a piece off crap and that is why he don't sell them anymore.  And of course he stopped selling them around the time they sold us ours.  So he knew they were junk then!! He said all the parts are made in China now and blah blah blah. He went on about how he works with Lennox and they have a buyback deal and he only offers this up to three customers per year.  So wait,  what you're telling me is you sell at least 3 bad furnaces a year?  That's just great.‍

He tells us he is still losing money but wants to make this right.  He said Lennox would give us 15% off and he would give 15% off.  If we would take the buyback deal,  we HAD to buy a new furnace and central air unit,  deal was only good for 30 days and we would were required to give back the furnace that we already paid for!! He said this is so Lennox could see the parts in the Goodman furnace and do whatever.  Oh and let's not forget how he made made it clear more than once that he loses money each time he has to order a part for our furnace,  which is $50. Well, don't sell crappy furnaces and we ate still losing more money.    The discount didnt even cover what we paid for the furnace.  What a BIG slap in the face.

2/28 Replace collector box and intake pipe day: Mr. Know it all Jeremiah replaced the two parts.  Well Steve had to tell him the furnace wasn't kicking on.  Then Jeremiah had his excuses,  still wouldn't run right but finally it stayed running.  They had just got into their van tp leave and it quit running again.  Steve had to go out and tell them again.  They came back in,  did whatever,  got it going and left.  

Wait for it.......................

3/3 No Furnace Again: Called for someone to come out. Chris came out and cleaned flame sensor. Started running again but of course, within a few hours, furnace has quit working. We told him to order a new flame sensor and thank goodness we did because something told me this wasn't the end of it.

Collin and Chris were great techs to talk to other than that nothing good has come from this company.  

Our warranty is up in 2022. By then, we will most likely have had every part in the furnace replaced.

Phenomenal company that's actually...... Wait for it...... HONEST. Good pricing and Scott was awesome on site showing my daughter all of the tools and teaching her about them (she's 3). Gas line was put in quickly and they made up for a delay caused by a supplier dropping the ball.
THEN to make things even better, I needed them to come out a second time to check a flex line I installed and they came next day. Highly recommended and will use them again if ever needed.

My only critique of them would be their early morning time windows of 8-9 usually arrived at 930 on account of their morning meetings. All other times of day they are punctual and called before arriving.

Mancini is as assigned to me by my home warranty company, First American Home Warranty. I contacted them on a Thursday and we had an appointment set for the following Monday, 4 days later. He would never give me an accurate time just I'll be there in the afternoon. That Monday he did not show up or call to reschedule. I called the flowing day, Tuesday, to no answer. I called again Wednesday morning and finally got ahold of him. Told me he ran late on a job, which I understand, but the fact I never got a call to reschedule was unacceptable. On Wednesday we set a new date for the next day, Thursday, again in the afternoon. I called at 9am Thursday to get a better time as I am employed and taking time off for this, and no answer. Heard nothing all day and called again at 4pm to again no answer. I called my home warranty company to get a new contractor assigned and they said they will call and check in. They called me back and said they got ahold of him and he said he was still coming, this was at 5pm. Again never called and never showed up. Would not ever use this company again not recommend to anyone, extremely unprofessional and my home warranty got a new contractor.

Overall if I could give 0 stars I would.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

This is not a plumbing company. Just an operating system that connects and contacts the first available low tier plumber for you. But I think its just a group of guys (or maybe shotty roto rooter management team) scamming together so the system chooses its best plumber. I'm just trying to get my toilet fixed and this guy pulls up in Roto Rooter van after calling Detroit Plumbing and Drain Services lol ok I get that is service that reaches out to other plumbers but I figured it would find legitimate guys not roto rooter. I would just called roto rooter wtf lol . So out the gate I know this is some BS when I see the van. He quoted me for MORE than what I paid for the house lmao. I'm not even kidding like around $7,600 and I got the house 6k back when shtf in 08.

Do not bother with this and just search local ads for a legit plumber. My tip (that I should have followed myself) is if the business is the persons last name... go for it.. they have to at least so decency i'd hope. At least more than this sErVicE.

Phone service was excellent.  Appreciate the e-mail updates when a technician was assigned and on the way.  Despite being a busy holiday time they were able to get out quickly for our emergency situation.  The only downside was that the first truck on-site was not equipped to handle our particular situation, so we had to wait for a second truck to be dispatched.  The wait time for that was once again quicker than expected and once on-site that technician understood the problem and resolved it.