Best Air Duct Cleaning in Tampa FL

I contacted this company recently to diagnose and fix my AC. The technician arrived within the requested time slot, which I appreciated, and I also liked how they send a text to let you know when the technician is en route. Our AC issue turned out to be minor and was quickly resolved.

BEWARE this Christian company!!! I called Northside to perform a routine servicing/cleaning of my AC unit. Instead, they spent their time trying to sell me an extremely overpriced new unit. When they left, my previously functioning AC unit was no longer working. I ended up calling in a different company who informed me that they had disconnected wires and that the outdoor unit they had been working on was not even the one for my unit! (Some of the wires in the outdoor unit they disconnected could have literally cause the technician to get shocked due to the Florida rain.) They seemed super nice when they came over, but they are are a bunch of crooked thieves! They literally charged me to STOP my AC unit from working. I am a young, single woman and I guess they were trying to take advantage of me. Absolutely disgusted.

It has been over a year and a half now that Cool Today installed my AC.  It did not pass inspection by the St Petersburg Building department.  I finally threatened to report them to the BBB and the Attorney General's office.  They at least got them back out to my house to reinstall the compressor and make changes required by the St Petersburg building departments.  It has now been over a 2 months that I have been waiting for Cool Today to get my AC inspected.  I get excuses like, I have never had to work with the building department so I don't know what to do, the person that first installed your equipment no longer works here, the building department won't call me back, etc.  The kicker is this, I have spent approximately $50,000 with Cool today on electrical, plumbing and HVAC and I can't get anyone to resolve my issue.  You can't sell a house with an open permit.  I have asked to speak to the owner but all the young lady on the phone would do is correct my pronunciation of his name.  I called again today since I have not received an update in two weeks, I asked for Victoria who has been my contact and once again she is not available.  I told the young lady on the phone today I was going to post this on Yelp.  She quickly said to hold on and would connect me to their quality care department.  After being on hold for 5 minutes she came back and said no one was available and they would need to call me back (not today of course.)

I sent an online message to them through their website over the weekend, they called me back promptly.  They sent out a technician, he gave me an estimate and came out to do the work.  James Argo was efficient, punctual and professional.  Great experience!

I'm a customer from the previous  ownership - which was wonderful service. I tried to make a service/maintenance check up in June this year, and was told the first available appointment was 8/7 between 12 and 4 pm. Stayed home to make appointment, and someone from the company called me at 3:00 pm to cancel today's appointment and reschedule at the end of September. When I expressed my dissatisfaction and asked for sooner appointment, since I have been waiting 2 months already, no other options were offered. And worse - no apology or explanation. I will NOT use this company again and am telling my condo neighbors to beware. I see lots of other complaints here, so they are clearly a poorly run company.