Northside Services

We hired Northside to replace the heat pump and air handler in our house in Hudson FL. The old 40 year old air handler up in the attic was evidently set in the attic before the roof went on!  the installers , Tony and Caleb were great! They had to cut the old air handler in 3 sections to get it out of that attic. Also had to take apart and reassemble the new Air handler in the attic.   All this on a unusually hot February day!
They stayed till 8pm to get the job done, we greatly appreciated it because my wife and I had plans the next day and glad they stayed and got the job done in one day.   The following two days we ran the AC hard and it worked great! ( mainly because the central AC has not worked in the house for two years and we were soaking it up!) They were very fair with the price considering the amount of work they had to do. They were very conscientious of the local codes and installed everything by the book. This is something that you need to take into account when you hire a profession company to work in your home, even though they may have not been the cheapest, as the saying goes, you get what you pay for is very true when you hire a professional company like this.
You can hire a less expensive company that works out of a old S10 who will overlook things like the permit, (good luck when it comes time to sell the house) , they will not do the installation properly, no one will answer the phone when the unit breaks in august after the 70th 90 degree day of the year.   Keep all this in mind when hiring people to work for you, Especially AC companies in Florida of all places where AC is almost as critical as oxygen.    I would highly recommend Northside for all of your HVAC needs.

BEWARE this Christian company!!! I called Northside to perform a routine servicing/cleaning of my AC unit. Instead, they spent their time trying to sell me an extremely overpriced new unit. When they left, my previously functioning AC unit was no longer working. I ended up calling in a different company who informed me that they had disconnected wires and that the outdoor unit they had been working on was not even the one for my unit! (Some of the wires in the outdoor unit they disconnected could have literally cause the technician to get shocked due to the Florida rain.) They seemed super nice when they came over, but they are are a bunch of crooked thieves! They literally charged me to STOP my AC unit from working. I am a young, single woman and I guess they were trying to take advantage of me. Absolutely disgusted.

Northside air conditioning has just put a new unit in our home. From the very beginning when Mike came out to check our old unit he couldn't have been more professional and nice the two young men that came yesterday to put in our new unit Amauri and Austin were extremely professional nice and courteous from the moment they walked until the moment they left. I've had plenty of work done in my lifetime in my home and have never had such a great experience from the beginning to the end. Northside I'm not surprised you have so many stars. I will certainly recommend you to all my friends thank you for making my house more comfortable

Northside Services

We renovated a 1924 house all of the plumbing had to be updated, we interviewed several companies and all seemed to have an excuse as to why they couldn't do the job, my take was they just didn't have the experience with extremely old homes, were lazy and just didn't want to do the work.  But Jason (Northside) had no problem with the amount of work it would entail and it was a lot, he told us exactly what had to be done and what he'd probably find during the process.  Everything Jason told us about our old plumbing was true and he completed the job with no problems. We had so many problems with other contractors working on the home and with inspections, but never with plumbing all our inspections passed the first time. I highly recommend Northside Services ask for Jason if you have plumbing needs.  He's very professional and knowledgeable, he's a great guy to work with we've been very happy with all the plumbing.  

R & S Smart

Great company for plumbing and air conditioning!  We use them several times  and have been more than pleased.

I contacted 3-4 AC Repair companies after 9pm on a weekday, and Northside was the first to return my call. Thank you very much for coming out quickly to my home to diagnose my AC issue, quickly estimate a replacement cost, and scheduling services timely. I met about 5 different employees, and they were all nice hardworking gentlemen. We had our entire HVAC system replaced and Aeroseal installed. It was definitely a process over 2 separate visits, but I feel our house has better airflow now and we are sleeping better. :)

Unfortunately they did have to reschedule my 2nd visit and did not give me adequate notice, so I'll admit that was frustrating for me personally. But in the end, knowing I trust their services, I'd hire them again. We also got fantastic interest free financing (I assume you have to qualify), which is THE BEST way to purchase a new HVAC system! Thanks guys!

Please don't be fooled by companies that claim they are faith-based some of the worst perpetrators hide behind God, this company is no exception.
My air was running perfectly cold I called these because I have a dust issue and I wanted information about a product they have called aeroseal Mike Langer came into my home, I trust these people to come into my home to help me, he went up into the attic where the Handler is I have no idea what he did, but myair  is no longer working it's not blowing out cold air anymore. I noticed it about an hour after he left.
I have surgery coming up next week... this had added to my anxiety .. I cannot come home from the hospital to a warm house.
I spoke with Christine the manager who supposed to send me pictures of what this man took in my attic.. 4 days later she has not sent me anything... he was supposed to send me the pictures as well of course he has not sent anything either.  From this point I will go to the media because I read in another review this has happened to someone else it may or may not make a difference because I'm just one person but I encourage anyone that has has issues with this company to post we have to put a stop to dishonest service we have to put a stop to trusting people to come into our home and then take total advantage of us. Is such a feeling of helplessness when someone takes advantage of you you feel like there's nothing you can do but there is we can get the word out and stop these fraudulent dishonest criminals. Christine said to let them come back and see what happened but why would I let these people back into my home again. Remember I had a dust issue I didn't call them about air conditioning problems when Mike came downstairs that's all he discuss how I really needed to change my AC Handler and how it will probably go out on me in a year and how they have a good Finance situation where some people pay as little as $80 a month all this information he gave me about an air conditioner Handler unit
.....he gave me nothing about my dust issue which is why I called and then all of a sudden my air conditioner is not working what's wrong with this picture. Everyday I walk to my home I'm frustrated it's so unfair but one thing for sure, the God I serve teaches us that you reap what you sow... Northside will not survive deceiving people this is going to be a short-lived company... they're probably already suffering financially.... it will get worse before it gets better God don't like ugly! I had to give a star rating in order for my comments to be posted so that's why there's one star they deserve a minus zero

I had a recirculating line on my hot water heater spring a nice leak on a Friday evening. Given some recent experiences with another company on air conditioner repairs (6 trips), I was expecting another hassle, but Northside immediately sent out a seasoned plumber who replaced the faulty section of pipe. Quick resolution on Friday @ 10:30pm at a reasonable price seems like the perfect service call.

Turns out the point of failure was a shark bite connector (press-on fitting some guys use to save labor over soldered joints) used by another outfit. The Northside guy took some pictures and the failed piece for his plumbers guild, where apparently the shark bite controversy rages. I appreciate anyone who's that committed to staying on top of their profession.

Hopefully I won't need to call anyone, but if I do, Northside would be my go-to.

These guys are the worst in the business.

Came out quoting how honest they are and in the end, switched up wires on my unit to make it seem broken. I had very reputable A/C Company come out for a second opinion and he verified the wires were misplaced. The Service Manager Tito lied to misadvising that his techs do no inspect wires on a maintenance call. I saw the service tech take off the hard start capacitor that wires were switched up on while Northside was at my house. Along with that, the hard start capacitor was the piece that had the wires switch.
The second company I had come out told me they hear about Northside doing this to a lot of people and hate that they give the industry a bad rep.

The service tech wouldn't even look me in the eye after the call, and snatched my check up off the table like the thieves they are.
Don't trust these guys, they're slimy no good cheaters.

No show - no call - do not waste your time with this company.  Poor customer service at every step.

This company was supposed to install a water heater on Saturday  morning.  My husband called them on Friday to confirm the appt and was told they would be out between 11:00 a.m. - 12:00 p.m.  We waited all morning for them to arrive and they did not show.  

When my husband called the plumber, he said the wrong model was sent and that a manager had called to notify us that the install would not be happening. That's a lie!  There was no call to his phone from this company.  Had they had the decency to notify us, we would have understood. Their plumber said he would re-order but it would be another 10 days.

Today, Monday, 2/12/18, my husband called to cancel their service.  They've proven their undependable. Their receptionist asked if he wanted to speak with a manager and he said he did.  After holding for 8 minutes with no manager answering the call, he told the receptionist he was done.  We looked at their reviews and thought they provided good customer service but our experience shows that to be inaccurate.  It's worth it to pay more for a company that honors their commitment and communicates with their clients.

GREAT COMPANY IF YOU WANT TO BUY NEW AND GET USED!

Company sold new furnace then misrepresented 8 year old used furnace as the new furnace.

I (the customer)  had to inspect unit to determine scam in progress.

This company attempted to deceive me and ultimately they would have scammed me.

Luckily I was home, knew enough to look, and knew enough to ask questions.

The Scary part is, had I had my wife or my parents opening the door for this company, I would have been scammed!

I called this company to come out and they did on 12/17/2013 and was told by James Thornsberry I needed a $375 furnace part and $100 charge for them coming out... I then asked for the price of a new unit instead and was told $1950 (I said No thanks to that)... then the price was suddenly $1400 with 0% financing. I said ok, signed the financing paperwork, and scheduled for the next day. I was repeatedly told by James this would be a new unit, but it would only have a 5 year warranty due to it not being connected to other new units.

The new unit I was getting arrived the following day on 12/18/2013 and that is when my consumer confidence and trust in the company began to plummet... The unit was not in box, was not the same manufacturer as quoted (carrier instead of bryant), had some rust on it and even had tape residue from a previous install on it... I immediately questioned this and asked where my furnace was... The guys quickly got in their truck and made calls without me being able to hear.. I was then called by my sales guy(james). He tried to assure me that it was just a training unit and that it was indeed new... At that point I asked the tech how old and he told me 2012... I then asked them to open it up and it was in fact from August of 2005... I decided I did not want a new 8-year old used until and asked for what I paid for... A new Unit... I spoke with my sales person, the GM(Steve i think), and the owner... They ultimately told me they would not install a new unit for that price and instead tried to now sell me the used unit now for $1200 or a real new unit for $1750. While talking to THE OWNER, I told him that I did not have the budget for the higher price and would not buy a used. He told me the actual price of a new until was $800-1100, yet refused to install one for less than $1750... he tried several times assured me that $1750 was a great price.. When I held to my price and reminded him that I had an agreement signed, and said I would post reviews...

Ultimately this christian owner tried to bring GOD into the equation and use GOD to persuade me not to post negative reviews on them. He then hung up on me.

Additionally this company repeatedly advised me that the permit was part of the reason for the cost, yet I have been told that it would have been against code to install the until they were installing because it would have instead required a full system upgrade to be code compliant. I have been told by companies that they doubt this company pulled a permit and it was never their intention to.

Also, the main board (most expensive part) appears to not be the problem... It is believed to be a wiring harness...

Boy am I glad I am not doing business with this company!

They are a fake Christian company that don't pay there employees

Like Everybody is Saying Buyer BeWare
The Owner Loves To  Throw He is A Christian
Put a System in our Home 7 Years ago
I have continous  had issues with , Just Yesterday
Out 400.00 for another Compressor Fan Motor
I am surprised they are in business and would not
Recommend Them To Anyone, Please Save Your
Money, It's been a huge Head

Absolutely the BEST air conditioning service we have EVER had in our 24 years of living in the Tampa Bay area! Thank you Brian Sr. for a great initial contact to see if we would be utilizing the services of Northside for a new A/C install because our older unit had lived out and beyond its warranty. Brian knows his air conditioning facts and comes across in an honest and direct manner. We felt confident we were getting not only a fair price for a company that will be around forever in order to provide us peace of mind for future A/C needs.

We have experienced other company installations, and this was by far the BEST. The crew of Brian Jr., Jake, and Ethan were so polite, so kind, and these guys know their stuff. We felt we were in capable hands the entire day. We liked them so much that we bought them pizza for lunch and shared a little conversation as the day rolled along.

Our new unit is quiet, efficient, and cools better than the TRANE we had before (we went with Daikin), and we even had them place surge protectors on both of our units (an existing one and the new one). The young man in the office is named Walker I believe, and he is super-efficient and nice in handling all of the scheduling (from installation to inspection).

I can't say enough GREAT things about Northside Services.

We are renting in the West Tampa area and had one of those nightmare scenarios...water leaking through the ceiling in the garage.  Air handler is up there, no big deal.  It turned out to be a bigger issue than we thought.  On a weekend, no less.  

Northside had a tech come out Sunday night and he easily diagnosed the problem (blocked drainage pipe) and cleaned it out right away.  

We had a couple of techs come out later in the week to do a more permanent fix, and in both instances the guys were super nice, knowledgeable and helpful.  

Pricing seemed fair and reasonable.  All in all a great experience.

If you are researching these guys, please make sure to read the not recommended reviews as well. Yelp has a bad habit of burying good and honest reviews when a company chooses not to purchase the Yelp ad services.

Very pleased with the courtesy and efficiency of these young men who installed our new AC unit. Quick, efficient and clean. The previous unit had been installed with quite a lot of shortcuts. The men from Northside cleaned all of that up and installed the new unit paying attention to the engineering of the space. My experience since I have been in Florida, is that, most services like this tend to look for the fastest, easiest way of repairing/installing such equipment. Northside paid attention to the smallest details. And for reference, I worked as a member of the Local 26 IBEW 30 years ago.

Now, let's see how fast Yelp buries this review.