Best Electric Furnace Installation in San Jose CA

Carla was totally friendly,  and has awesome customer service skills..Unfortunately due to my property management company that I lease from they didn't use this company.

Andrew is a polite and hard working young man. He replaced our water heater neatly and quickly.

I just had one of my top customer service experiences. Marcos came out to check on our sewer line, then called in his manager Mike to assist. They were both very caring, wanted to help, and handled the situation. A+ from me, would recommend anytime.

Told us they could have us scheduled and installed within a month. When the instalation date was getting close I called them and they didn't even have us on the schedule. They had forgotten about us for two weeks and whos knows how much longer if I never called.

Two weeks after the initial agreed upon start date they actually scheduled us for an inspection, not an installation like we were promised. Some one had already come out to look and recommend a system but I guess that person was just for show?

It's been 2 months and we were just told a DAY before installation that they don't have our AC unit. It'll be a minimum of an additional 2 weeks before they can install the unit. They charged us last week insisting it needed to be done prior to installation.

I am so disappointed in the scheduling department and the communication we should have received.  I get it, things take longer with these services but telling us the day before you didn't have our unit is unacceptable. This should have been communicated sooner.

Who knows when we will get our AC unit? They clearly dont.

Llyas from Fuse HVAC did a great job fixing my furnace. He was quick to identify the problem and patient and checked to make sure everything works perfectly before wrapping up the work. He worked until 7 pm to make sure we have heat for the evening.

We have used Palo Alto Plumbing for years. I recently called for a furnace problem and was told we would have to pay time and a half for overtime as they were booked for the whole week. I said I had to check with my husband for the additional charges. When I called back to confirm, Charlotte said there was a cancellation the next day and we didn't need to pay the additional charge. Charlotte always goes above and beyond. Thank you, Charlotte! Max came and made the repair.
Helen

We had some outlets that did not work, and PCHS was really helpful in identifying and fixing the issue with our electric system. Both Jaime and Eddie were great: professional and knowledgeable . They communicated clearly and welcomed our questions. Eddie was able to fix the issue we had with ease and with minimal disruption (we were WFH while he was working). He also put back all the stuff that we had to move for him to reach the outlets. We are extremely happy with their work.

Great technician!!!  Richard listened to our problem with our new a/c unit that was installed by another company. The problem was really simple. It didn't cool down the house. Even though I reached out to the original installer the techs there could never figure out the problem. So I needed fresh eyes on this and Richard figured it out in 10 minutes. The damper wasn't opening. It was stuck. So he fixed it.

He looked over the unit thoroughly to make sure nothing else was wrong.

He was friendly, knowledgeable and efficient.

We are definitely using Bellows from now on!