Best Sewer Line Hydrojetting in San Francisco CA

Very quick to respond, fair pricing, and phenomenal customer service! I will definitely save and call this family owned business anytime I need quick friendly plumbing services.

Z&Z Plumbing replaced the sewer lateral on our 1920s home. They offered more than just a competitive quote-- they were able to schedule the work promptly and completed it quickly. My contact was Clayton, who was professional and a great communicator. When a problem arose, he kept me in the loop and still finished the job in the time frame promised. If you have a plumbing issue, I highly recommend giving them a call.

I needed a septic tank to sewer conversion. I chose Avalon Services, Inc. because they did their research BEFORE submitting a bid. (Another firm had a lower bid but reserved the right to increase it when the project manager arrived to start work.) Since I had looked into this project several years earlier, I knew Avalon was more realistic. Will Feliciano, the owner, was very professional, kept me informed and was a pleasure to work with. So were his workers and Jose, his foreman. Will was usually there working alongside them. We ended up having to install a pump but Will had advised me before I signed the contract that it might be required. He only charged me for the pump; not the considerable extra labor. We had one miscommunication about a possible pipe replacement under my house. That would have been avoided had I placed it in the contract. We both thought the questionable pipe had been inspected internally during this project. Since the main project had been completed, I was very worried it wouldn't be addressed. In my experience, most contractors would have walked away or charged a fortune to do it. Will and I worked out an amicable solution. The work was completed at a later date at a fraction of the cost I had anticipated. He only charged me his cost with no profit. All in all, Avalon Services, Inc. provided high quality work and professional standards at a reasonable price. It's so nice to find an honest contractor who truly cares about customer satisfaction.
Will also came up with an inexpensive solution to a problem created by a previous contractor who, instead of installing the plumbing for my washing machine underneath the floor, had placed it above the floor and built a platform to hide it.

I'm writing this review in April 2023 about my two 2014 experiences with O'Grady Plumbing. Why the delay? A marketing firm, apparently commissioned by O'Grady, with the website reviewlead.com keeps sending me emails from an address, reviews AT reviewmgr.com, asking me to give my opinion about this firm. So here goes! Based on my two encounters with O'Grady Plumbing, this is a mixed review, so this is why I decided to assign 3 stars.

The positive review [5*]: The first visit was on June 12, 2014, and it involved replacement of a leaky Moen tub valve handle. Service was great on that occasion, and to date, I have had no additional problems with that tub handle. So, I decided to use O'Grady again on October 1, 2014, when a toilet was intermittently making a loud whistling noise after flushing.

The negative review [1*]: O'Grady said that the problem causing the toilet whistle was a defective flapper valve, which they replaced. A few months thereafter, the people living there moved out and no one has been living in that space or using that toilet until January 2023 when I moved into the unit. The loud whistling noise after flushing started immediately in January 2023 and has been continuing ever since. It seems to me that the replacement flapper valve should have corrected the post-flushing whistle, particularly since no one has been using the toilet for over 8 years.