Best Water Purification System Installation in San Antonio TX

We found this business to be very responsive.  Their representative, Adam Purvis was very knowledgeable and made an extra effort to educate me in the operations of the equipment he was there to check.  He was thorough in his job and communicated well.  The company then presented us with three quotes from which we could choose.  After the solution was chosen he went right to work.  He did not stop till the project was complete and everything was properly tested.

Roger and his crew were prompt and courteous and went out of their way, above the norm, to keep me appraised of their work. If I ever have another plumbing problem I would feel confident calling them!! Everyone from the person answering the phone to the crew were professional, prompt and I highly recommend them!!!

So glad I called Alamo Water crew. Trevor came out n was very knowledgeable n helpful and explained how bad the water was. He helped me purchase a new system as well as great financing terms. Then Jerry n his crew came out did a great job installing the unit as well as the under cab drinking system. Great bunch if guys also did an excellent cleanup job and Jerry made some great suggestions. Ms Trudy the office wizard (she's Trevor's very helpful mother), helped setup my install and credit information and got me a great financial plan. The continued service these guys promised to make is outstanding. Big big Mahali Nui Loa to my new Crew. Aloha to u all 734 Sawtooth Dr.

David came by and was very courteous and professional. The initial inspection was thorough and he gave me a good breakdown of what he found and the options for dealing with them. After I made my decision, he assisted with getting me a time that works for my schedule, even one that was not as convenient for him, this requiring to plumbers to come out to finish as a reasonable hour.
When the work was done David and the other plumber were very informative, letting me know what they were doing every step of the way.

I have used Mauldin Plumbing twice with excellent service both times.  Once was a broken main water line in the front yard and most recently a piece of cloth accidentally went down a toilet stopping up the drainage.  Our house is lower than the sewer main in the street so we must use a grinder pump that collects all the waste water from the house and pumps it up to the sewer main.  If anything like a toy or piece of cloth gets in the pump it stops working essentially forcing you to stop using any water.  Troy and Nick responded in a timely manner and quickly protected the pump inlet from letting any foreign objects from going into the pump while using a specialized tool to explore and remove the cloth from the in-house sewer drains.  We were back in service quickly and at a very reasonable price.  I'll continue to use Mauldin Plumbing and recommend them to friends.
Bob

S & D PLUMBING was hired to clear a bathroom commode which required removal of the commode to get at the blockage.  The technician who arrived to service the problem brought with him an assortment of equipment which at best had seen better days.  He moved to do what was requested of him and then we got into a semantics discussion of what CLEAR means.  Unfortunately, this plumbing company defines CLEAR as simply restoring some flow.  Not actually removing the obstruction.   He spent a bit of time scoping the piping to determine what the obstruction was.   He then proceeds to secure a ROTO ROUTER to remove the obstruction.  This is what I thought I was paying for.  Unfortunately, the ROTO ROOTER was broken, NOT USABLE.   Sans, having the proper equipment he used the scope to restore the flow but did not solve the basic problem.  REMOVAL OF THE OBSTRUCTION.   He then informed me that we should not use the commode since it would most likely block up again under normal usage.   Having restored the drainage (never having cleared the blockage) he collected his equipment, received payment and left; it was evening.    The next morning, I called the office to discuss the work done.    They acknowledged that it was a problem and sent out the technician again (with some marginally workable equipment) to complete the job.   He explained that there would be an additional charge to complete what needed to be done (CLEAR THE DRAIN OF BLOCKAGE).  After a bit of discussion regarding exactly what my expectations were, we agreed on an additional sum for him to complete the work.  To complete the work, he had to re-prep the area, remove the commode, set up his equipment etc.   This was time consuming and replicated what he did the previous day.  In a nutshell, 3 hours later and a day late he accomplished what could have been accomplished initially.   The cost to me for removal of the obstruction was about $2000.   We are a couple in our 80's, do I think I was taken advantage of YES.  

I do not normally respond to requests for review of service; however, I think that any future customer needs to be aware of who and what they are dealing with.   THIS IS NOT A COMPANY I WOULD RECOMMEND FOR PLUMBING SERVICE.



H REITER

LAGO VISTA TEXAS

APRIL 8, 2023.

Have used Mr. Plumber for over twenty years.  They always come out on time, and always do a great job.  Mr. Leo came out today and put in a new pressure reducing vallve, due to the freeze of 2020 having caused it to finally give out in 2022.