Best Solar Water Heater Installation in San Antonio TX

Very disappointed. They charged $450 to replace a wax ring on a toilet! They claim that there is no extra charge for night and weekend service, and that they charge by the job, not by the hour. There's no way a wax ring replacement costs $450 - I think they took advantage of the fact that my wife was the one that called for service. I've tried for a week now to get a manager to call me about this outrageous pricing, and nobody has called me yet. Stay away from AAA!

Update: The owner of AAA Auger contacted me after my review and worked with me to resolve my complaint. He said that the plumber was new, and definitely overcharged me. Because of this customer service, I'm updating my review from 1 star to 3.

Send me a text, show me the problem  Wow, this was after the guy David and I had a long talk about my water heater problem ... I asked him about price and it was out of my budget at this point, because of not knowing what was actually wrong with  the water heater . But clearly he was concerned about my situation so he said take picture of the leak and texted it to me and let me see if I can access and try to give you a more definitive price.
After a couple of photo texts  he accessed the situation and said barring that there is no other problems.... this would be the price $$ but if there's other issues after we get there then the price will go up to this $$. A young man by the name of Stephen  called shortly after I text  David and he said he was on his way and promptly showed up very courteous, respectful and professional and quoted me a price less than what was quoted earlier I was happy to pay what was quoted earlier but he said don't worry just do a Yelp he also informed me of another potential problem which at this time I couldn't take care of however I will be using them again in the future in about a month. I know I've only use them once and for short period of time but I do highly recommend them and will be recommending them to my friends.
What I liked about the conversation on the  phone: it was not standardize he did not talk to me like this was just business as usual he actually talk to me like I was a human on the other line if he were a doctor people would say he had a great bedside manner I'm just saying he wasn't trying to make a sale he was just being for real and honest. I guess it doesn't get any better than that.  -
-Thanks Stephen & Steff

One The only plumbers in the entire 5 county residence.He's fair and honest. A  plumber who made us feel as if we were life long friends... Dependable good  plumber with  experience I have come to rely on!!!

My husband and I just moved to Austin and Jim is the second plumber we've tried. Needless to say, we won't be using anyone else. He showed up on a Friday night in bad weather within 30 minutes, fixed our kitchen sink for a good price, and texted two days later to make sure everything was working okay. Excellent service...highly recommended!!

I have no idea what kind of work these people actually do but I know I'll never find out. They came to service my 83 year old mother's neighbor's house this morning and parked their van blocking her driveway. She was sitting outside, with her walker, waiting to be picked up by a driver. She asked the company employee if he could move the van and explained why, and he just looked at her and said no. Way to respect your elders and your community Chavarria's.

Thunderbird is an authorized Bradford White service provider and they fixed my Bradford White water heater which was still under warranty. Jeff offered me with the option of picking up the parts in Round Rock to save me money and time.  I was able to email and text back and forth with Jeff rather than wait by the phone. The price for the repair was hundreds less than a highly rated competitor that I had used previously and was done in 48 hours.

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Quick, easy and to the point. Did a reset of my leaking toilet same day and work looks great! Thanks

I have used San Marcos plumbing for several years and have never been over-charged or misled about repairs.  They have installed a water softener and hot water heater for me and made an emergency repair to a broken supply line. They have never talked down to me because I am a woman (my pet peeve, since I am a competent mechanic) or been anything but respectful and friendly. The one time there was a misunderstanding regarding a charge, Victoria made it right. Remember, folks, that being polite and giving people the benefit of the doubt brings the best results.

Kerrville Plumbing did a great job hard wiring our hot tub. They were very professional, courteous, reasonable and quick. I would recommend them and if I have a electrical or plumbing problem in the future I won't hesitate to call them again!

Called to schedule an appt for someone to look at my backed up drain. Was given a same day appt from 5-7 pm. Received a confirmation text that my appt was for 7-9. When I called I was told that the scheduler did not realize they were booked and the earliest appt would be next Thursday.  If this is how they run their business I don't have a lot of confidence in their work ethic. I'll look elsewhere.