Best Appliance Repair in San Antonio TX

Like Richard, we were referred to Brad from another 5 star plumber that we found on yelp who was too busy to fit us into his schedule.  Good for him for having plenty of business and GREAT for us for getting Brad.  He was able to come out the following day.  Prompt, professional, courteous, efficient, and reasonable.  We will definitely call him again in the future and recommend him to all of our friends and neighbors!

Just had a wonderful experience with Blue Dragon Plumbing, LLC. First they came out on a Sunday with no extra fee. Second John was here mere hours after I called. Third after figuring out it was just a matter of tightening the sprayer on my faucet after it coming loose he said No charge. ON A SUNDAY. Awesome and thank you, you've got a customer for life!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Recently had a hot water issue, after calling Reeh they looked at it and even with the heater being 15 years old, they attempted to replace an element.
Then decided that wouldn't work so said it needed replacing at a $1500 price. We choose to replace ourselves for $400 and they still charged $200 for basically NOTHING.  A service charge is one thing but $200 is
Ridiculous! Buyer beware!!!

Jeff Plunkett from Thunderbird Plumbing came over the other day to fix a few shower issues for us.  The Yelp reviews are right -- he is as good as advertised.

Before he even arrived, he had me send him some pictures so that he could be prepared and bring any necessary parts with him.  He alerted me when he was on the way from his previous appointment and arrived within his estimated time frame.  When he arrived, he was polite, thorough, and informative.  He fixed the issues quickly and charged me quite fairly for his time and the work done.  I would not hesitate to call him should I need further plumbing work done.

Very pleased. Eric gave me a very good price in writing. Told me what he was going to do and that if anything came up after opening ceiling the additional cost wouldn't be more than $300. After opening and inspecting, he determined then would have to go another way. Gave me options including an inexpensive way to address it. HE STOOD BY HIS QUOTE. Called before he arrived. Polite and professional.  Project did not take as long as I had expected. Had me review his work, and ensured everything worked before departing. Very happy. I would definitely recommend PDI in the future, and ask for Eric.

I needed them to fix my tub drain and install a new water heater.  They were prompt and reasonably priced and fixed my tub drain, they also gave me a reasonable price to installed my new owner furnished water heater.  The WH need new electrical service and their cost was way above what I believed it should be.  I told them I just wanted them to install the WH and not to do the electrical work; I never heard from them again.

2 stars because they showed up a couple of days after I called to replace some moldy drywall in the ceiling about 2 ft long. And they did a good job-ish. I paid $650 for 2 workers for 2 hours (very expensive) but they were available.

My tenant later told me that looked at their refrigerator and noticed that there were several magnets, mementos and items missing. He happened to check the garbage bag that the maintenance workers used for the trash on the mold project and, after combing through mounds of mold and plaster wall he finally found them.

This is completely unacceptable and to have them be just thrown in the trash even in an accidental manner shows a complete lack of professionalism.

After letting them know, they just apologized and refused to reimburse any of the cost which I was going to forward to my tenant for his trouble.

Hi. My sincerely apologize, you are definitely right is unacceptable and not the best professionalism on our side. Again i know my apologize is not enough I will explain this to my dad and our workers to be more careful to avoid this type of incidents

BEWARE! I've been dealing with Jon Wayne for three days now with no A/C, and I'm just beginning to realize the depth of the issues with this company.... I've been talking to Ken, who told me he was a supervisor filling in for a manager who is out. As I just read through these reviews, I see that they are all answered by Ken, who is listed as a Business Manager. There is also one review listing Ken as a manager of the Finance Department.  Either Ken is a very popular name at Jon Wayne, or Ken holds MANY positions at the company, OR it's a pretty transparent scheme.  I feel very sorry for the people who gave good ratings here and are happy with their purchase, because they probably paid way too much.
 I called Jon Wayne because they are the ones who installed our system 6 years ago, just over one year before we purchased the home. The previous owners were elderly, opted for the cheapest they could get (according to JW), and still paid over $9k.  One of the neighbors told me they were often targets for large companies, and overpaid for every service they received the last few years.  This is so sad.
 Anyway, our A/C started vibrating on Saturday evening, so I called first thing Monday morning, and they couldn't come until Tuesday.  Ray came out and diagnosed the problem, and also told me we had grossly insufficient air return for the size of our unit, which could likely be the cause of the failure.  I pointed out that JW installed it, so they should have installed sufficient air return.  Who would offer a warranty on a unit that they know is not getting the correct amount of air? Ray was very nice and helpful.  He spent 30 minutes on the phone, then came back and told me that management would get back to me as soon as possible.  Meanwhile, I needed to leave the air off to prevent further damage.
 I called back early Wednesday morning, and was told I would get a call soon. I called back Wednesday at 4:45 pm and was told I would get a call soon. Ken called me shortly after, apologized, and said they would send another tech out the next morning. (Why would they need another tech? Sounds like they need another pair of eyes before they admit any fault.)
 Thursday morning, a Senior tech, Abel, came out and confirmed the diagnosis. He told me he had actually sold the original unit to the previous owners who told him they were putting the house on the market, and wanted to spend as little as possible, since they were selling, and that's why they declined to install another return. Thankfully, I had spoken with the owners when we purchased, and I know they weren't planning to sell until a few months prior to listing the home, when it became a necessity, NOT 14 months prior, as Abel claims.  I promptly called a neighbor who is still very close to them, and she confirmed Abel's story to be completely untrue.
 In addition, he gave me a $1000+ quote to repair my unit that likely failed because of their negligence, and repeatedly tried to get me to join the Gold Club, or whatever they called it. I snapped a photo of the chart he showed me that listed how proper air return for each unit is calculated, but when he showed me a price list, he would not let me take a photo, claiming it was proprietary information. The price list!
 When I called Ken to express my disbelief and outrage at the fact that his tech had just completely fabricated a story, he proceeded to explain to me how 10 years ago, they didn't even know what effect air return had on a unit, and six years ago, they might not have been taking that into consideration yet. ARE YOU KIDDING ME??? In 2010, one of the largest HVAC companies in San Antonio didn't know how much air intake a unit needs to function properly??!!
 At best, this company is unknowledgeable and exorbitantly overpriced. My suspicion, however, is that they aren't being completely honest (DEFINITELY not in my case), and are taking advantage of homeowners who don't know any better. While four days without air has not been fun, it's worth it to find out the truth before I gave them a cent of my hard-earned money. I called another company as soon as JW left, and they were here within an hour with a quote for the same work at almost half the cost.
 Ray was great, and I hope he will find a job somewhere else. Ken was very nice, as well, but it seems that his job is smoothing things over at JW by handling the upset customers, and judging by the number of bad reviews followed by his vaguely apologetic excuses, he probably stays pretty busy. The Duke would be disappointed.