Best Tankless Water Heater Repair in Saint Paul MN

We've used Metro Heating & Cooling for furnace and AC service for years  - they've done annual maintenance, troubleshooting and repairs. Both Tim D and Mike have been our tech/service people and they are great! On time, trustworthy & fair pricing.

Had an appointment for 9:30 to 11:30 today. Didn't show up, didn't return my call until after 3pm. Called another plumber. Very disappointed. My time is just as important as others.

We had a very bad experience with AArt's Speedy Plumbing. My 91 year old mother paid a total of $455 for a simple replacement of washing machine water shut-off valves. Another plumber had given her an estimate of about $200 to do this job, but he would not wear a mask during this coronavirus time, so she hired this company. The plumber Ike was unprofessional; she had to ask him twice to put his mask back on. When he connected the drain hose to the drain pipe, he asked her for an old rag to secure it. Really? And charging more than master plumbing rates? I called the company and requested to speak to the owner, but he has not returned my call. Shoddy work and financial exploitation of a senior is a crime. They should hang their heads in shame.

I was quoted a price to install 3 bathroom faucets and the lady left message on my voicemail and I agreed to proceed. I did call and ask her to send me a quick invoice but she did not do that until they were done with the job. After they were done they charged me 3 times the price of the quote. When I tried to dispute it and tell the lady I had her on my phone message give me a price she said that was the price I gave you for each faucet, which was never clarified. Even the guy who worked for them thought it was ridiculous. I would not recommend them at all. The lady was rude and never tried to apologize or work with me.

I had the pleasure of having Stillwater Plumbing install a Rinnai tankless water heater in my home. They were very prompt for both the estimate and the actual install. They exceeded my expectations and we're very happy with our new water heater. John patiently went over all the ins-and-outs of having a tankless water heater with me so I feel confident with the new unit. They cleaned everything up after they were done and left my house as clean as it was before they started, definitely a nice touch. I will be working with them again in the future for my plumbing needs!

Plumber came out to fix the gas line, but dispatch didn't advise us of what we needed to do ahead of time when explained what type of dwelling our property was. So basically came out said they couldn't do it charged us $60 for nothing non refundable. They told us to have the association take care of the proper safety measures each individual place to be shut off and inspected first then they would come back and charge us for that too! Maybe you should advise your customers before coming out what steps need to be taken in detail to detail so everything is ready!

They are the most ridiculously expensive plumbers I've ever hired.  They showed up and sat in my driveway for almost half an hour before finally coming in. Meanwhile, I have my pets locked up so this was highly inconvenient.  While they have done good work, you will pay at least 2-3x what other plumbers charge.  It cost 600 dollars just to replace a flapper & fill valve on a toilet. I am the dummy that paid it but once you have them in your house, you just want the issues fixed.  That is what they are betting on and must be part of their business model.  Inconvenient and overly expensive to sum it up.

I had a plumbing semi-emergency in the midst of the grief and financial crisis surrounding my husband's death in June. I called Matt's and they were able to make an appointment quickly, but at a time I was not home. I asked them, and they agreed, to call me with a quote before doing any work. I told them we were recently bereaved and in financial crisis. Sadly, they did not call me and talked to my inexperienced son instead.  Charged me $975 to replace two silcocks and two boiler drains. This at a time they knew our world was rocked. I talked to SEVERAL plumbers and contractors and they all told me it could have been done for half or less. I have reached out again and again to them to make this right. One star for doing the work.

No idea of the quality of this service as they never showed up for my scheduled tune up appointment. I waited over 2 weeks for an appointment and when the person didn't show up I called them.  First I was told I had the wrong date. I did not have the wrong date.  They called me back and said they had to reschedule my appointment but had FORGOTTEN TO CALL ME.  We had cleaned out the furnace room and were awaiting the results of the inspection to determine if we could do another home improvement or if we'd need a new furnace in the near future.  They REALLY caused problems for us by doing this!  I wouldn't waste my time with this company as they are obviously unreliable and have little concern for anyone's schedule other than their own. There are better providers out there who will put their customers first.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.