Best Tankless Water Heater Repair in Saint Paul MN

I have used their services for the past few months and they have been soo great! It is reasonable in price and great work and very friendly.
One of the things I want is responsiveness and they are definitely fast to get back to you and I appreciate that.
I recommend them hands down!

Their work is excellent.  BUT their customer service is lacking.  The invoice does NOT state that you will be paying for their travel time.  Nor does it state that you will be paying for their lunch breaks.  Again, the work is excellent, but the customer service leaves something to be desired.

I had them install a water softener. Fifteen months later, I had an issue and the plumber, Jeremy, said he couldn't honor warranty due to a number of issues like the location of the nearest water tower. That water tower was there (for 38 years) when it was installed and was never mentioned. The only remedy was for me to put another $2700 plus labor into fixing water softener. I would then have put nearly $5000 into a water softener issue. Really, $5k for water softening? Also during the appointment plumber had to go shopping for supplies. That time was added in to my trip charge. No parts were added to softener as it was simply set to bypass. I talked to owner several times and he too gave me the run around. How about sending me a refund check ($159) for the amount paid while plumber went shopping for parts? I'm disappointed that this company won't make this softener issue right and won't deal with a warranty issue. Find another plumbing company.

These guys are first-rate plumbers -- all of them. I called them on the recommendation of my electrician ten years ago and I've never looked back. They've diagnosed a cracked pipe in my kitchen wall, replaced broken shower and bath faucets, fixed a leak in a dishwasher line, installed a new garbage disposal and handled the plumbing for an extensive kitchen remodel. Everyone at Pipe Right is smart, quick, reliable and trustworthy. I can't recommend them highly enough.

John is absolutely the best. Hard worker, responds to your calls and gets stuff done quick.

Plumb Right just left. Again they did the job right when the other guy didn't. They install correctly, they diagnose correctly. However, if you have dogs, make sure they shut the gate to the back yard with they leave!

Genz Ryan does not stand by their workmanship. While my home was still under warranty, Genz Ryan was called for service regarding my A/C not cooling properly. They said it was a zoning issue. Genz Ryan zoning solution did not solve the problem. It is now past warranty (which was only 2 years) so we called a different HVAC servicer and they said they would gladly take our money but Genz Ryan should replace the coil as Genz Ryan installed/paired a 2 1/2 ton condenser with a 2 ton coil. I also contacted Lennox (maker of the AC unit & condenser) and they agreed that the coil is too small for the condenser. My next step is contacting the BBB, MN Attorney General Keith Ellison, and Department of Labor and Industry. I shouldn't have to pay $2000.00 to replace the coil because Genz Ryan doesn't want to own up to their mistake. Genz Ryan has also been to my home for 2 plumbing issues and the issue still persists (more to follow on that). Lennar  Homes should really use a different contractor for their new construction home as Genz Ryan is sub standard. Update 7/28/2020: Genz Ryan replaced the original coil with a larger coil and which fixed the cooling issue. Thank you, Genz Ryan! The house is cooling down as expected which should also affect our electricity bill as well.

My 91 year old mother's outside faucet was leaking water inside her basement. I called this company to do the repairs. They were responsive, however they charged my Mom $1195 for this repair!!! In speaking with other plumbers and friends that have done a repair like this it would be $100 in parts. So that means they charged $1095 to perform the necessary repairs!!! So, that means they charged $500/hour for labor. I feel they took full advantage of an elderly person who had no idea what this repair would/should cost. I would highly recommend that you don't use this company!!!

No idea of the quality of this service as they never showed up for my scheduled tune up appointment. I waited over 2 weeks for an appointment and when the person didn't show up I called them.  First I was told I had the wrong date. I did not have the wrong date.  They called me back and said they had to reschedule my appointment but had FORGOTTEN TO CALL ME.  We had cleaned out the furnace room and were awaiting the results of the inspection to determine if we could do another home improvement or if we'd need a new furnace in the near future.  They REALLY caused problems for us by doing this!  I wouldn't waste my time with this company as they are obviously unreliable and have little concern for anyone's schedule other than their own. There are better providers out there who will put their customers first.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.