Best Appliance Installation in Saint Louis MO

Almost don't want to share Christian with you guys, but he deserves all the accolades, and I'd like to give back to the Yelp community for helping me find him.  Christian is GREAT.  He answers the phone, and if he misses you he calls back in a timely manner. He is on time, has great pricing, and does professional, solid work.  In this area, that's a unicorn!  We've used him twice already and lining him up for another job. Highly recommend!

He was able to help us out with our bathroom vent.  My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!

Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch. Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.

1 star for showing up. This company responds to every quote I request for plumbing and appliances in my area.  Unfortunately, their technicians damage what you have, in order for a call back. 2 times. First time I used my home warranty company to service my HVAC system. The tech pulled out the air filter and it took me 3 months to realize he did not replace. He just left it sitting in the basement.

2nd visit - before looking at issue told me I needed a $709 toilet. He tried to insist I have to plunge it several times and it needed replacing I have only used a plunger 1 time about 9 months ago. That is an incident not an issue. He said he would make adjustments to stop the leak. He did and 15 minutes later $287.50.

Now everyday I have to use a plunger. Why would a tech think that by making my situation worse I would use his service again.

Like everyone in town, the recent torrential rains caused problems at our home. The rains shorted out a landscaping light which cause a section of our home to go dark. We called for an electrician and the dispatcher rearranged the schedule and sent three of their guys out within a couple of hours who quickly diagnosed the issue and were able to restore power.

The response time was amazing, the guys took care not to track dirt into our home. The charge was more than fair, particularly given how quickly the company responded and the text notices, informing me of their arrival time.

This is my new go-to firm for everything HVAC, plumbing, and electrical. No need to call anyone else.

I recently had my AC stop blowing on a 90 degree day. The coil inside the unit was frozen solid and would not allow air to pass through. I called Tiger, who quickly got someone out the same day. My service tech was Kyle A. and his manager Ryan W. was along with him. After about 30 minutes they reported that my Freon was low and decided to test for leaks. They came back and said that they could not find a leak, which is a major concern. They were quick to bash the initial installer and call out his work as bad. They said either he had not put enough Freon in the system initially; which would cause issues for years to come, or that we had a leak they couldn't find with their tool. If it were a leak it would be expensive based on that they can't find it easy and there would have to be something internally wrong. They then went out to check again and write me up some options. They then began a distasteful sales tactic. They presented me with two options. 1 - flush and refill the system to see if it holds. this was $1200. if it doesn't hold then they would need to repair a leak which could be $1000 additional. They then quickly began to sell me on a new HVAC unit. My house is 3 1/2 years old and my AC is under warranty for another 1 1/2. They said that because the freon was low i'd have many problems and ultimately have to replace in the near future. I had also told them i'm considering selling the house in a few years; which in turn they said no homebuyer would want an HVAC like I have and they'd ask for discounts. They began the sales pitch of they are running a buyback program that would get me additional discounts and that there are lots of rebates available. They then pushed to have a consultant come out to see how much it would be to replace the system. Having given me such large numbers for repair, it's only logical to explore total system cost. I agreed to a consultant and let them know that i wanted the original installer to look, as this was his install. They agreed and reminded me that he'd simply just add freon and bandaid my system. I'd always have problems.

I called Viviano heating and cooling for a second opinion. The owner even called me at 5:30 that night to try to trouble shoot over the phone. The tech came at 10:00 a.m. the next day and quickly found a leak in the exterior coil causing the issue. It took him all of 15 minutes, where Kyle and Ryan spent 30 on the same coil and couldn't find anything.
The coil was covered under warranty, so i will have to pay for labor, but much cheaper than the $10,000 system that Kyle and Ryan were pushing me to.

The sales practices are terrible by Tiger. DO NOT TRUST THEM. Always get a second opinion. They are clearly trained to sell you new systems. They price repairs extremely high so that you will consider purchasing new for a few thousand more. It's a terrible practice and sad that a tech and manager are scheming people. It makes you wonder if they are on commission or get a kick back when they sell a new unit.

Update - I was offered a refund on the $99 service fee to remove this post. I agreed but they never refunded. Safe to say my original post is accurate.