Best Gas Appliance Repair in Saint Louis MO
He was able to help us out with our bathroom vent. My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!
3019 Cedarshade Ct, Saint Peters, MO 63376
Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch. Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.
Saint Louis, MO 63125
Whatever you do, do not use AAA Home Services!!! Used them for warranty work on my ice maker, the guy came out said they had to order a new ice maker. 3 months later and about 30 run around phone calls and the ice maker finally came in. Repair man came back a put the ice maker in, since it was ice and couldn't fully test it he left saying it was fixed and it could be 24-48 hours for it to start. Gave it the weekend and still no ice. Called to get them back to fix it and they said they couldn't come fix their mistake unless I called my warranty to set it back up... it's the same call cause you didn't fix it. Absolutely no customer service. When I asked for a manager I went straight to voice-mail and haven't heard back. All I ask is to stand behind your work, is that too much to ask?
Saint Louis, MO
The Chesterfield Service technician opened the drain too quickly when draining an old hot water heater and flooded the first floor unit below mine. The flood resulted in $1,400 of damage, of which I had to pay the $1,000 deductible. Chesterfield Service refuses to accept any responsibility, even though 2 other plumbing companies have said not testing the drain was irresponsible. They have not responded to my BBB complaint. I think they are not accepting responsibility for a simple mistake and leaving me with the $1,000 bill. I am very disappointed.
245 Chesterfield Industrial Blvd, Chesterfield, MO 63005
Due to storm damage we had to have repair of our weather head in order for our utilities to be reconnected. I had called multiple companies who were too busy to get here or were honest and did not accept the job due to lack of experience with a rolled roof. I came upon Tiger in the yellow pages and they said they could send someone out immediately. I should have done more homework and have learned the lesson. I was warned by peers to be diligent and aware of sales tactics and price gauging when they learned Tiger was doing our work. When the sales person arrived I did not feel that. I expressed my concern about our roof. He called his supervisor to confirm they had experience and could do the job correctly. I was reassured this would not be an issue. That was the positive of my experience. After he left I noticed a Tiger sign in my yard. I was not asked if this was ok and seriously thought it was a little tacky but no huge bells going off yet. When the technicians arrived I spent close to an hour listening to them discuss the roof and was told they would need to go to the hardware store to get parts. Warning bell. 3 hours later the city came to connect the utilities and refused due to a cracked part in our outside meter. This was NOT found during the sales call inspection so you can make your own judgement on that one. I was then told they did not have the replacement part and it would take a week for them to get it. I had been displaced for 4 days at this point and am currently working from home so waiting another week for power was not an option for me. I told the technicians this. I was then informed they could come back the next day and replace the entire outside box and rewire to my circuit breaker board. When I asked if that was covered in my price the response was no that will be additional cost. At that time I told them to leave. My peers warnings had materialized. I then called another contact and within 20 minutes they were here with the very hard to get part and my power was back on within 15 minutes of replacement. I now have my roofing company coming out to inspect the work done on my roof as I have little confidence this was done correctly. My insurance company is covering these cost but I could have seriously done without this added aggravation this week.
Saint Louis, MO