Best Appliance Installation in Saint Louis MO

Our old dishwasher finally fumbled its way through  its last load and we were excited about the new one we purchased from the big box store. Everything was going so well... found a great deal, was able to get delivery on that weekend, and even had the first appointment of the day! And then they tried to install it. Seems this MCM home had pipes placed for a simpler time, when dishwashers were smaller, and took up less space. So there it sat, a bright, shiny new dishwasher, while 2 copper pipes blocked its way, mockingly. Enter Christian... this guy is amazing! Not only did he get back to me ASAP, before his son's birthday party, no less, but he explained what it might entail and scheduled himself to come out early the next day. When he arrived, right on time, he assessed the situation, talked me through what he was going to do, and knocked it out with ease. AND THEN HE WENT AHEAD AND INSTALLED THE DISHWASHER! Super nice guy and a total pro. If anything comes up at our house, I'm calling Christian first (seriously, I was trying to think of anything else I may need in the coming months.) I know this may seem overly glowing, but I was that happy with his work.

He was able to help us out with our bathroom vent.  My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!

McNeely & Son is truly a fantastic service. Last year on a holiday, my A/C stopped blowing cold air. Being an individual with no skills or knowledge in this line of work, I dialed multiple companies freaking out and they said, we don't do work on holidays or our holiday rate is 4x. I then found McNeely and Son. The gentleman who runs the organization picked up immediately, was able to diagnose the issue within 10 minutes of being there, and fixed my AC efficiently. He even took the time to check and make sure there wasn't any residual moisture in my duct work from condensation build up. As far as I'm concerned, they have my business for life. I will be putting in a general maintenance request in the next few weeks to check on my furnace.

We called them out for a plumbing issue and they misdiagnosed the problem. They told us there was nothing they could donned that we needed a licensed line layer and that they weren't licensed. We then called O'Fallon sewer who came right out and cleared the line, no licensed line layer needed.

AAA still charged us $78.50 for being wrong and wasting our time.

Chesterfield Service replaced a dishwasher that was causing issues. The replacement was perfect, the tech's very polite, the area was cleaned, and everything works great.

Be very aware of the pricing before you get into anything. I had an A/C unit stop working on the Saturday before Labor Day. I did some research and knew it was either a contactor or capacitor in the outside unit, but knew I couldn't get parts until Tuesday, and didn't really want to tackle it anyway. I called Tiger on Sunday, expressing my reservations about a weekend service call, but was reassured by the dispatcher that Sunday was a regular day, and if I waited until Labor Day, there would be a holiday charge. The $99 service call fee (applied to the charges if they do the repair) seemed reasonable and in line with everyone else in the area, plus it was hot that weekend. The tech came out, and sure enough, replaced the capacitor and had the unit running in about 45 minutes or so. Then the fun started. The part he replaced was about $20 on Amazon. The amount he wanted to charge was about $530, flat rated with no breakdown on price. When he saw the look on my face, he immediately said he could waive the service call fee, leaving me with a bill of $430 - still a ridiculous amount for less than an hour's work. I paid the bill, but immediately know I was calling them back on Tuesday to straighten out the bill.

I called and we played phone tag for a few days before coming to an agreement that they would refund part of my money. In the course of the conversation, it became apparent they have a seriously flawed business model. Everything is flat rated, with no breakdown of charges available. I tried for 20 minutes, and still couldn't get the service manager to break it down for me. I even allowed him $100 for the part, just for the convenience of having it and hauling it around on the service van and asked him if $330 was a fair hourly charge. He had the nerve to tell me he thought that it was fair, then proceeded to tell me that if I was unhappy with the price, I could have had the tech take the part back off and only pay the $99 fee. I would have never thought that was an option. I told him if I charge customers that rate, I'll quickly be out of business - and I work for a much larger field service business than Tiger.

The tech was competent and professional, other than trying to push their service contract on me. But I reiterate - know the price before you let them get too deep into the job.