Best Thermostat Repair in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

My A/C stopped blowing cold air this past Friday and, after reading the reviews here, I scheduled Raleigh Heating and Air to come out to my home as early as they could which ended up being yesterday, Monday 06/28, between noon and 5pm. This is the only, very minor, complaint that I have. Since, like most people, I have to work during the day I had to take a half day off to ensure that I was there when they arrived.

That aside, my technician, Buddy, was fantastic! He was professional and was able to diagnose the problem in ~10 minutes. He laid out all of my options and explained the pro's and con's of each one in an unbiased manner. He was able to fix the issue, a burnt out capacitor, in about 45 minutes and all without breaking the bank (total cost was $290). I will continue to use Raleigh Heating and Air for all of my future HVAC needs and highly recommend you do as well. (ask for Buddy, you won't regret it).

Called these guys when pipes froze near the hot water heater. When plumber arrived,  the pipes had already thawed, but he checked on it  and came up with a ridiculous $1000 quote to replace some parts on it.  Would have cost the same to put in a new heater. Took him an hour to analyze the issue, another hour to write up the quote.  Needless to say, I did not have them do the 'heater upgrade'.

Our sewer line backed up into the main toilet and tub and overflowed onto the floor. Dave and Frank came out right away and identified where the clog was and blew out the clog and reset the toilet etc.  They were responsive and fixed the problem right away. I highly recommend them.

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.