Best Electric Furnace Installation in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

We had a new AC Heating system installed in December 2015 the service was efficient, the installation went smoothly and the follow up service call in May 2016 was excellent!
I highly recommend this company!

Bob Sweet took good care of us. He returned my call in about an hour and arrived on time within the 2 hour window promised just an hour later. He also called to let us know when he was about 30 min away. Our hot water heater was replaced expediently. Bob took care getting the old hot water heater out and the new in, up a big flight of stairs with a turn in it, and he left the work area tidy. He discovered the valve and bladder that regulate water pressure into our house had failed, a condition which could have damaged our brand new hot water heater, left unaddressed.

A few weeks ago, I filled in their online form to ask to be contacted for a project or two at my home (washer dryer installation, evaluation and running of electrical / plumbing for 2nd kitchen installation, evaluation of current plumbing / electrical system on the house). When I didn't hear back, I then called to follow up, and I was told they saw my inquiry, but it somehow didn't make it over to the correct department. I was told they would put me in the queue for the plumbing department to call me back. I called a second time after not hearing back after this inquiry, and I still have not heard back. Disappointed that I can't even seem to get anyone to provide an estimate, therefore, I certainly can't recommend the work.

I don't usually write review but I will this time.  Friday, the day of the 2016 blizzard at 4:30 PM, our furnace went out.  I called M&S because I've seen their trucks everywhere.  The dispatcher told me that they would send someone that night, but that she couldn't confirm a time.  Less than 1 hour later we got the call that someone was on their way.  The person that was sent was a junior HVAC guy.  I understand that everyone needs training and the kid was polite and respectful, but did not know his business yet.  Once he thought he had it figured out he called his company to have someone sent out the next morning with the piece he thought was needed since they didn't carry this part in their trucks.  I was afraid that since the blizzard was predicted to come in Thursday night, their tech would not be able to get out to our home and we'd be stuck without electricity for the entire weekend.  HERE'S WHERE IT GETS GOOD!  
At 06:30 I received a call from Tom, he asked if he could start our way so he could get started before the snow fell.  I was thrilled!  Tom showed up by 07:00 and was a Senior Tech.  He definitely knew is business and found that the issue was not what the previous tech had thought at all.  We actually had a collapsed air exchange in our crawl space as well as a thermostat that had some programing issues. Tom fixed the thermostat and my husband and I fixed the crushed vent in the crawlspace.  Our heater has never worked so well.
I had also set up their free inspection for the plumbing and electric.  Kevin the electrician and Tucson the plumber came for the inspection the following Tuesday.  Both gentlemen were polite and respectful and both would be on my list to call if ever we needed their services.  
It's hard to find good customer service these days and that's just what we got from Michael and Sons.
I would have given 5 stars if the first tech would have been a bit more educated before he was sent out to diagnose a problem.