Best Circuit Breaker Installation in Portland OR

My experience with Green Box was easy and issue-free. Can you believe it? When it comes to electricians and plumbers, it's hard to imagine. It started off with a request for an estimate via Yelp! at 10pm regarding some malfunctioning outlets and they responded before 8am the next morning. The person I spoke with on the phone about my problem was kind and professional as well as transparent with their costs for diagnostics, rates, etc. Although always amazed by the hourly rates of plumbers and electricians, I appreciated the information up front. She was able to schedule someone to come out the following day, which I felt was impressive as my experience in the past has been days-weeks for non-urgent issues. The technician was punctual and friendly and respected our home. He explained his method of thinking while working to troubleshoot and was able to discover and fix the issue very quickly. It all went as I had hoped: efficient and done the same day, friendly and to top it off, he tidied up the space afterward, which I feel is not something I've come to expect but am happy when it happens. When all was said and done, I was able to pay simply with a credit card, receiving the invoice instantaneously in my email. Within a few days, they sent me a thank you card in the mail with a discount offer on my next service. With that incentive and the experience we had, we will definitely use them again.

I used this company for a Winter install of a new furnace. I was happy with the price but I was disappointed he runs such a tight schedule , with few workers that he left my job unfinished for quite some time.  I paid him to pull a permit;and 6 months later I found out he did not pull a permit even though I was charged for it.

The poor customer service on the back end was a disappointment. Reception was wonderful, Rita was such a pleasure to speak with and book my appointment though. Therefore I was expecting the rest of my experience to be the same.  
I was told our appointment would be in the morning so my husband put his entire morning/work day  on hold waiting for a service tech to stop by. We received a call around 11:15  saying the tech was running late but will be there shortly. By 1p still no tech so I called and spoke with a gentleman who  really didn't care, all he could do is offer was an insincere sorry.  We were referred to Roth by my Mother in Law and parents, plus we were looking to use Roth for our rentals. Anyway, they lost my personal business, rental business and my entire families business.  When my husband called to explain why we are cancelling the gentleman I spoke with didn't want to speak with him and the receptionist didn't care to hear the professional feedback and gladly cancelled our appointment.. My husband and I are HUGE customer service advocates since we run our business that way and expect the same.