Best Water Heater Repair in Plano TX
Bret was the literal best. Super nice. Came when he said he would. Got to our problem quickly and fixed it! Fair prices. Highly recommend!
1900 Cross Bend Rd, Plano, TX 75023
I called Good Fellas Plumbing and they responded quickly on Yelp.
I had one washer faucet shut off leaking but while he had to repair the one I had him fix both shut-offs instead of just one.
Chris and his team came out the same day and replaced both hot & cold washer shut-offs in less than 20 minutes.
Chris stated his price and solved the problem quickly with the original quoted price.
As far as the service I would highly recommend this company to solve your plumbing problems.
Thanks, Chris
Ron
I had one washer faucet shut off leaking but while he had to repair the one I had him fix both shut-offs instead of just one.
Chris and his team came out the same day and replaced both hot & cold washer shut-offs in less than 20 minutes.
Chris stated his price and solved the problem quickly with the original quoted price.
As far as the service I would highly recommend this company to solve your plumbing problems.
Thanks, Chris
Ron
Plano, TX
Was a minor thing with the garbage disposal but nothing but high remarks for AM Plumbing. When I first called they tried to help with the disposal over the phone at no cost just to save money. Then when they sent someone out, person was really helpful and showed me what to next time when jammed.
210 S Elm St, Ste 108, Denton, TX 76201
Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.
1314 W Mcdermott Dr 106-727, Ste 106-727, Allen, TX 75013
They were great! Came same day and fixed a huge plumbing issue that had been persisting thru several other plumbing visits from other companies.
15222 King Rd, Ste 1002, Frisco, TX 75036
Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.
Plano, TX
Pathetic unprofessional service. Asked for a quote on very simple items and after visiting my house to look at each one I received the most laughable quote I have ever seen. They actually charge $275 to install a simple sink faucet that the customer provides. I asked how they calculate the $275 because I know that takes about 20 min which implies an hourly rate of $825 and they dodged the question and said we charge by the job. Wow just wow. RIPOFF ALERT! I said is that your only rationale and the woman I spoke with was incredibly snobby and rude and said yes. So I said I was just giving you a chance to explain before I posted your quote on yelp and she panicked and said oh wait on hold I'm brand new this is my first week blah blah blah (all lies), I will get the owner hold on. So I wait on hold. No owner shows up then she says the owner will call me I said ok sure. Did the owner ever call me? Nope. Radio silence. Just pathetic.
DO NOT HIRE THESE SCAMMERS!
Update: Owner calls me unannounced on saturday morning, I asked why didn't you call me yesterday as your manager told me you would? He says I was busy. Then I ask him please explain to me how you estimate a sink faucet install at $275. How long, what hourly labor cost etc. He says how much should it cost and then starts screaming at me. WOW just WOW. This is how you treat your customers?!?!! NO thanks pal.
DO NOT HIRE THESE SCAMMERS!
Update: Owner calls me unannounced on saturday morning, I asked why didn't you call me yesterday as your manager told me you would? He says I was busy. Then I ask him please explain to me how you estimate a sink faucet install at $275. How long, what hourly labor cost etc. He says how much should it cost and then starts screaming at me. WOW just WOW. This is how you treat your customers?!?!! NO thanks pal.
Plano, TX
Had a toilet leaking from the seal for a while and it eventually ruined the flange. Sure I could have repaired it myself for a fraction of what it cost to pay a plumber, but I have a bad back, so I decided I'd rather pay someone else to do it. I know plumbers aren't cheap, but it is what it is. Called Dial One Johnson to do the job. Everything went smooth. They answer the phones quickly, scheduling was flexible, they showed up promptly, they were professional and safe (wore masks and advised they were vaccinated), they worked quickly and efficiently and cleaned up after themselves. Total for toilet and flange was 885. Expensive, but I am very happy with the work they did and would definitely use them again.
Plano, TX
I had what appeared to be a slab leak in the utility room of a rental property. Smith and Son Plumbing offered to assess it for free. A competitor of theirs wanted to charge around $250 just to take a look. Chris came out the morning after I called and was able to let me know that it may not be a slab leak after all. I offered to pay them for a house call but both Chris and John at the office told me their assessments are at no charge. One more thing to note. Chris said if I wanted, he could do a system pressure check for me and that it would cost $150 because they were having a sale on the procedure. (it is normally $250). Way this company treated me was far better than any other plumbing company I've dealt with in the past. I'll be sure to contact them again if I have any plumbing issues.
8105 Rasor Blvd, Ste 100 M, Plano, TX 75024
Excellent Service with honesty and integrity. If you do not need work he will tell you. If you need repairs, he is very reasonable, and this plumber actually returns calls. Service oriented with reasonable rates and great work.
Plano, TX
Had a technician B.W. Initials come and install new bathtub and stand up shower fixtures. Quoted a price and had to make two trips to the store to make it work properly. Didn't uncharge for the trips to the store, ended up buying the same thing I had but the package for everything needed was $80 and didn't charge us to for it. Stayed with the original quote. Didn't take the new ones we ordered, said to return it to recoup your money. That is incredible service you never see anymore. If needed again will 100% use this company. Extremely professional and knowledgeable. If you need a plumber for changing out 40 year old fixtures to keep the retro look and they can find what you want. You'll get it and it works perfectly. B.W. Thank you! Man of his word!
Dallas, TX 75209
Johnie is a great guy, honest as they come. I've known him 10+ years and can't think of a time where I questioned his knowledge or honesty. If you need service in the Collin county area this is one of the best companies around.
Nevada, TX 75173
This company sucks &$$!
My kitchen sink had fallen through off the granite counter top and had them come out for an estimate. To either fix the sink (seal it back in place) or to install a new one was the same price- over $2500!
Yes, over $2500 to put the original sink back up or to install a new one. And that's if I bought the sink. And then they have the balls to change me $50 just to come out and tell me that crap. I guess they are so over priced that is the only way they can make money.
POS - stay away from here.
My kitchen sink had fallen through off the granite counter top and had them come out for an estimate. To either fix the sink (seal it back in place) or to install a new one was the same price- over $2500!
Yes, over $2500 to put the original sink back up or to install a new one. And that's if I bought the sink. And then they have the balls to change me $50 just to come out and tell me that crap. I guess they are so over priced that is the only way they can make money.
POS - stay away from here.
1185 Wheelis Rd, Wylie, TX 75098
Extremely reliable and very easy to work with plumber! Any time he is needed he comes through and always does good work. We happily recommend H&M for any plumbing and water heater needs.
1702 S State Hwy 121, Ste 412, Lewisville, TX 75067
I had another interaction with this company in which I confirmed that they are a bunch of liars and hypocrites, who don't care about customers and even lie to themselves. I decided to check copies of their customer tracking system logs via my credit card company, and here are my findings
Owner's answer in Yelp
It definitely sounds like there was a miscommunication here regarding your kitchen pipe. First and foremost, we absolutely do care about everyone that we work with -- even if we've just started working with you for the first time. We're sincerely sorry if it seemed that we didn't care, if it was difficult to get in touch with us on the phone right away, and if any damage was caused to your wall after our technician left your home...Please don't hesitate to reach out to us again at (469) 434-1131, and we'd be happy to speak with you in further detail.
Here's what the company actually wrote in their log (see prove in attachment):
Josh B says we WILL NOT do work for these people!!!
I could publish (and maybe we'll do in the future) more records quoting all the bad things you wrote about the customers and what you really think about everything but for now, I'll just save the space for the post. Instead, I'll just write this.
In the era when it's not difficult to get access to the information, and customers check reviews before ordering services, fighting customers hurts your business.
You could have written in your log, how your technician left the unit without telling me any findings, how I could have sent someone to help with cabinets but I didn't even know that any help was needed, how I spend multiple days trying to talk to somebody in the office to understand what happened, how we spent Christmas and New Year without water, how I begged to help me for extra money to solve the problem, and even knowing how your miscommunication hurt me, you did nothing to make it right. Maybe if you learned something from that experience, you could've improved your service next time but you preferred to blame customers in the notes, which means that next time you'll do the same.
I ended up hiring a different company, and the technician came, unscrewed the toe-kick board, and replaced the pipe. Everything took ~ 30 mins. It means that there are plumbing companies out there that care about their customers and provide high-quality service.
The question is Why do we need companies like yours in the market?
Owner's answer in Yelp
It definitely sounds like there was a miscommunication here regarding your kitchen pipe. First and foremost, we absolutely do care about everyone that we work with -- even if we've just started working with you for the first time. We're sincerely sorry if it seemed that we didn't care, if it was difficult to get in touch with us on the phone right away, and if any damage was caused to your wall after our technician left your home...Please don't hesitate to reach out to us again at (469) 434-1131, and we'd be happy to speak with you in further detail.
Here's what the company actually wrote in their log (see prove in attachment):
Josh B says we WILL NOT do work for these people!!!
I could publish (and maybe we'll do in the future) more records quoting all the bad things you wrote about the customers and what you really think about everything but for now, I'll just save the space for the post. Instead, I'll just write this.
In the era when it's not difficult to get access to the information, and customers check reviews before ordering services, fighting customers hurts your business.
You could have written in your log, how your technician left the unit without telling me any findings, how I could have sent someone to help with cabinets but I didn't even know that any help was needed, how I spend multiple days trying to talk to somebody in the office to understand what happened, how we spent Christmas and New Year without water, how I begged to help me for extra money to solve the problem, and even knowing how your miscommunication hurt me, you did nothing to make it right. Maybe if you learned something from that experience, you could've improved your service next time but you preferred to blame customers in the notes, which means that next time you'll do the same.
I ended up hiring a different company, and the technician came, unscrewed the toe-kick board, and replaced the pipe. Everything took ~ 30 mins. It means that there are plumbing companies out there that care about their customers and provide high-quality service.
The question is Why do we need companies like yours in the market?
Plano, TX
.Greedy company, greedy company ,greedy company. After i wrote on YELP the review ,manager called me to justify what they charged me and told me excuses about the charges .As i understood, the company policy is :the money first ,the clients :milch cows.
2591 Dallas Pkwy, Ste 300, Frisco, TX 75034