Best Drain Cleaning in Plano TX

Not in time( they gave 11 to 1PM ) came at 2:10PM-
They left for another customer place, and again came in 30 min, they did not come with right tools and left for tools, and the guy is inexperienced!

Totally they neglected the customer attention!

Blue Watson and the team at Professor Plumb are INCREDIBLE!  The level of courtesy, professionalism, communication, cost-efficiency and timeliness was spot-on.  Their customer service is beyond excellent.  We are customers for life!

If you need a plumber, look no further than this company. Our water heater broke and we called several companies. Mark was the only one who called back within 10 minutes and not only that, he sent one of his guys out within the next hour. They were never late, knew exactly what they were doing, explained everything to us and fixed us up in no time. We have dealt with other plumbers but this company will be our go to from now on. Extremely happy we found them! Would give them more stars if I could.

I needed a water heater and Johnnie worked with my schedule. He was great, explaining the differences in sizes for my usage, energy efficiency, brass parts, etc.. I upgraded so that I know that I have the best heater for my situation. He arrived on time and cleaned up after himself, even going above and beyond to clean out the back area of the heater enclosure. I would hire him again.  I am actually kind of surprised he does not have more reviews. Good guy.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Sent a request for service on Sunday late afternoon and received a call back within 20 minutes! They advised me that my water heater was perhaps still under warranty and if it was Whirlpool or GE, I would save money by reaching out to the manufacturer directly. Sure enough, Whirlpool happened to be open until 5pm central time, and they are mailing out the part. This type of service and integrity was given freely by Legacy Plumbing (Meagan is the one who contacted me so promptly). What an AMAZING display of customer service and helpfulness. I am humbled by their commitment to service and will be a customer in the future!

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Love doing business with H & M. Super reliable, fair and do great work!! Office staff is great and the service techs are top notch. Highly recommend them.

Jay installed a new Gas Water Heater for us today.  He was:

- On time
- Very professional
- Did a great job
- Cleaned up after job and left our house clean
- Explain and answer any question I had about the new Water Heater

What more can you ask for?  Thanks!

Awesome service! He was able to come out on the weekend on short notice and was super knowledgeable and helpful. He was able to resolve our issue quickly and efficiently. Definitely will call him again in the future!

Requested a bid to take my  landscape lighting electric connection (southern engineered extension cord) to a legit, code approved, outdoor electrical outlet.  They were super quick to respond, give proposal and get work scheduled.   Guys came out pretty much on time and got the job done quickly, left the area super clean and put all our stuff back in place afterwards.   Price was right on.  
I'll call them again.   You should too.

Great service...Michael showed up as scheduled, was very courteous, had a mask on.....took care of the issue at a pre-determined flat rate pricing.  no surprises.....got an email receipt with pictures of before/after work.   Certainly my go to plumber now :)

We have a 1 year old home in Aubrey, just off the FM 1385. I contacted Legacy after calling 3 other services who refused to come out this far. We were out of Legacy's normal area too, but they said they'd do it. We needed a 1 year service on a tankless hot water system. Johnny was great, on time, looked professional, explained everything he was doing and what we should look for in the future. He was extremely cordial and polite, very thorough.

Great experience. Reached out on a Sunday for a clogged dial vanity sink after I tried everything to get it fixed myself. I let them know that I was short on time due to a planned trip the following morning, they came out early Monday and got it handled quickly. They made sure everything was clean and verified with me that everything was now in working order. The 3 gentleman that came were personable, professional, and friendly. Very pleased with my experience and would not hesitate to recommend.

Randy Staggs, owner of the company, responded very quickly to our request. He installed two new hand-held shower heads, a leak detector, and checked our main water shut-off valve for proper operation. He's smart, experienced, efficient, and thorough.

We needed our furnace checked because a home inspector who went over our condo with us prior to purchase was unable to inspect the furnace because of the bolted cover over it. Randy recommended his other company, newly created Dallas Heating and Air Conditioning, to do the furnace check.

With my okay, he called the technician, Vincent Marrone, and he arrived at our condo in just a few minutes. Surprisingly, he found that the 2018 furnace was not wired in properly and that it was not operational. He corrected the wiring and we smelled the heat for the first time since buying our condo in February!

I cannot recommend Staggs Plumbing and Dallas Heating and Cooling strongly enough. We signed up for annual HVAC checks because Vincent was so impressive on his first visit here.

There was a water leak coming up through the sidewalk in front of my house.  I had a couple of guys come out and dig on both sides of the sidewalk and they found that the leak was not sprinkler piping but in fact the water line from the main to the house.  And now with the leak detected, I called Blue Star for an estimate for repair.  Kevin Orr from Blue Star  showed up and spent a lot of time walking my front yard and talking about various aspects of water lines and their material make-up.  He asked a few questions to ascertain my level of plumbing knowledge, and when he was satisfied with my lack thereof, proceeded to upsell the job.  His bid for the job was 1800, and the next day two guys showed up and replaced a 6' section of PVC pipe under the sidewalk... It took them about 2 hours.  Material and labor should have been well under 500 dollars.  I was smoothly led to believe this would be an involved piece of work, all the while Kevin knew that it would be a simple and fast job.  And to make matters worse they gave no warranty on their work.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

Saving Grace Plumbing really was our saving grace in dealing with a home pipe burst due to Texas's winter storm. Nick went above and beyond to fix our pipe, and was pleasant and professional to work with. I also really appreciated that he wore a mask (and correctly!) the entire time (review written during COVID pandemic). This is my new go-to plumbing company!