Best Backflow Services in Plano TX

Amazing company! I was quoted on the phone for the work I needed done.  The estimate was very accurate.  

I needed 5 faucets installed, and 2 a/c unit drains replaced or fixed.  They did all the work very well!

The plumber, Andy, arrived on time as scheduled.  He was very knowledgeable, courteous, professional, and worked in a timely manner.  

You won't be disappointed!

Aaaaaaaand Legacy Plumbing continues to be awesome! I called them recently because my 15-yr-old condo's upstairs toilet was making some odd noises and flushing weirdly. You know how you can't always adequately describe the noises something is making...I did the best I could. And after the previous water fiasco (see my previous update on this review, the issue that Logan and Matthew bailed me out of) I remain in permanent PTSD mode when it comes to any possible water issues. So the words upstairs and toilet and possible issues will cause me to break out in hives.

Alex and Jose quickly figured out that it was just the internal parts in the tank that had aged and were starting to malfunction. Not wanting any more water adventures, the guys were patient with my questions and I ended up asking them to replace the entire toilet (you thought I was kidding about the PTSD, didn't you?). Kudos to the guy at the LP office (Nick?) who worked out some scheduling to make it happen the same day! I'll sleep better at night. Plus, this new toilet is more water-efficient than the old one.

These guys are great - call them for any plumbing needs!

Very responsive and communicative. Service was great and technicians were professional and knowledgeable. Had an EV charger installed in the garage.  They were very familiar with what was needed and ensured my satisfaction with placement before starting the install. Left the area clean and tidy.  Will use again whenever an electrical need arises.

If you're lucky to live long enough, and you live in the same home for several years, you'll encounter lots of problems with fixtures that you might take for granted.

Generally, I'm a do-it-yourselfer and don't rely on someone else to repair stuff unless it's major, like jacking the foundation.

I've replaced the water shutoff valve to my house twice.  Not the one at the water meter (which belongs to the city), but the one in the ground just outside our front door.  And, yes, they do wear out.  Deposits build up on the inside and rust takes it's toll on parts on the outside.

One of the fittings started leaking just a little, possibly due to the Texas snowmageddon a few months ago.  Doesn't take long for a drip to turn into a trickle, so the time came for a fix.  Digging in our sticky clay soil is a real chore and I've reached that point where I'll let someone else take over this task.  

After plenty of research, we decided that Legacy Plumbing was our best choice for the job.

Alex and Tyler showed up on time and ready to get their hands dirty.  After confirming the quote that we were given over the phone, they were obviously ready to get started.  We were impressed at how friendly and thoughtful they were, explaining what they planned to do and answering our questions.  Then, they dug up and replaced the valve and back filled it in about an hour.  They left the area so clean that you wouldn't know that they've been here.

I've got a good friend who's a plumber and he isn't as nice to me as Alex and Tyler!

I mentioned that rust causes valve failures.  My new one is a 1 stainless ball valve.  Even the handle is stainless, so no rust problem.

Bottom line: the bill was very reasonable, the work was professional and we're very satisfied.

Dustin is an exceptional plumber! He has a great attitude and makes recommendations to solve problems with the latest technology in mind. I called Dustin at a time when I had no time, but a BIG problem to solve. I was in the middle of mold remediation, and I needed a plumber to jackhammer the floor of my shower to find the source of mold and a leak. HE STEPPED IN TO SAVE THE DAY! Dustin willingly agreed to come to my house, (same day) to give me a quote. His price was competitive, so I decided to move forward. We agreed he could start the next morning (early) before the heat of the day set it. It has been over 100 degrees in Dallas/Ft Worth, in my house over the 30 days. I warned him the AC was out and it was HOT in my house. Additionally, the space he would need to work in was being remediated, so he had to work in a small space, with dehumidyfiers, and air scrubbers going at the same time. Those machines sap the air at high temperatures, and he needed to wear a mask to protect himself. It was NOT a good environment. Dustin willingly stepped up to help when timing mattered MOST! He arrived on time the following morning and got started promptly after he arrived. He jackhammered and worked alone to remove the material that was impacted by mold. Dustin was willing to do what it took to find the source and help me solve my immediate problem. He was patient with me along the way, as I asked many questions, and inquired about other things we did not anticipate when he arrived. Dustin willingly agree to help with whatever was needed to be done, and I appreciated his help. He was not rushing me or short with his explanation because of the environment. He was patient and walked me through what I needed to understand to make educated decisions!  Thanks again Dustin, your patience meant more than you.

In the hallway bathroom, mold was being remediated, so I need to have the bathtub removed to find the source of the leak. Again, Dustin was willing to help even though air scrubbers again, made the space small and a mask was again required making the contained space challenging to work in with dry, hot air. It was literally like working in a sauna! As I assessed the situation in the hallway bathroom and what needed to be done to rebuild the shower, Dustin suggested creating an easy access door to the plumbing on the other side of the wall in the utility room that would be hidden by the washer. This would make accessing the plumbing in the future so much easier. I definitely would not want to demo the shower again, so this was a great plan. Dustin agreed to get the materials, and install the easy access door that same day.

After doing all the work, and cleaning up everything, Dustin agreed to dump the materials that needed to be removed from my home. I trusted him to take my utility bill to ease the process of dumping the material without incurring additional costs. I appreciated his kindness because I had no idea what I would do with the bathtub that was removed, but I knew I didnt want it after I saw the mold and rust on it.

This was a challenging experience, because I didnt expect to have to rebuild my showers after remediation. Through this whole process, Dustin has been patient and exceptional to work with. He helped make decision making so much easier by explaining what he saw as we explored inside the walls. He earned a client for life (well until he gets sick of me) because I will ALWAYS call him first! Thank you Dustin for doing a great job when it mattered most! Your commitment and time made the difference, and I appreciate you!!

I know there are people who are paid to write reviews, but my feedback cant be bought! Either you earn it or you dont, and Dustin definitely did! I look forward to working with you in the future Dustin, it was a pleasure and I still have so much that needs to be done. Our next project is coming soon!

Thank you, Thank you, Thank you!

Our house did not have any hot water in certain parts of the house. I had a plumber put in a recirculating pump this summer that did not help. I was out of ideas when someone recommended i call Al the owner of All About Water Heaters. Al really stuck with me trying to figure out what the problem was. Countless texts and three visits later, i have hot water in all parts of my house! Turns out i needed a new pump (old one first plumber put in was defective) and it also turned out i needed an additional circ valve and the existing circ valve moved. It took a lot of detective work on Al and Jason's behalf but the problem is finally fixed!!! Their prices are also really reasonable. I would highly recommend that if u need anything to do with a water heater that u call Al. Very professional and knowledgeable. Thanks guys!!!!

These guys are fantastic!! They do an amazing job on the lawn, and I love that I can setup my payment online and get email confirmation every time they come out. Much easier than writing a check and tucking it somewhere for someone to pick up. They also offer mulch, weed pulling, tree/bush trimming, and can apparently even plant your flowers if you buy them! I bought my house last year and was so glad to find them for my huge yard.

Now that they've expanded their services to cover all kinds of home stuff, I'm excited to continue using them. Their customer service is top notch, they reply SO FAST when you need help, and I appreciate that they always have quality people doing the work. One guy even helped me chase down my dog when she got out because I didn't realize they were here!

Bonus? If you have dogs they have a partner that will pick up the poop from your yard the day before they mow! Perfect!!

Very honest and upfront. They informed me that they could not do anything about the flush and if I wanted to get a power flush toilet. I informed him that if it became a problem I will order one. They did not charge me because no work was done. Highly recommend!

A big thanks to Stanley Chubbuck, very professional and did a great job replacing the spigot. Would highly recommend this company.

Appointment was easy to schedule. Don called that he was on his way snd arrived as scheduled. Work was professionally done. Don was pleasant to work with. I will definitely use Lone Oak again.

Guy knows his stuff. Reliable and does what he says. He even came back on a holiday to verify and resolve some questions I had. IG hoy recommend

Randy Staggs, owner of the company, responded very quickly to our request. He installed two new hand-held shower heads, a leak detector, and checked our main water shut-off valve for proper operation. He's smart, experienced, efficient, and thorough.

We needed our furnace checked because a home inspector who went over our condo with us prior to purchase was unable to inspect the furnace because of the bolted cover over it. Randy recommended his other company, newly created Dallas Heating and Air Conditioning, to do the furnace check.

With my okay, he called the technician, Vincent Marrone, and he arrived at our condo in just a few minutes. Surprisingly, he found that the 2018 furnace was not wired in properly and that it was not operational. He corrected the wiring and we smelled the heat for the first time since buying our condo in February!

I cannot recommend Staggs Plumbing and Dallas Heating and Cooling strongly enough. We signed up for annual HVAC checks because Vincent was so impressive on his first visit here.

BillyGo is a NO GO. STAY AWAY !! Choose someone trustworthy! They say NO FEES, FREE consultation & fraudulently charge you $120 anyways, such a SCAM.

The tech comes over & gives me a quote to fix the AC for $4000+ to put some freon in + $400+ charge for diagnosis & $120 trip charge. I told him I was advised no fees unless I decide to pursue further, he said that I was misadvised. After a mini argument, I reluctantly paid the $120 & the tech was kind enough to not charge me any other fees.

All I'm saying is do not fool the customer-just be honest & disclose all fees & charges upfront. Cheap marketing tactics will only give your customer a bad experience & leave you with a bad yelp review & you lose potential customers in the future. Integrity is key.

I wouldn't waste your time with these guys.
Called them over 3 weeks ago about some plumbing work and a bathroom remodel.
Was told I would be contacted by remodeling department. Still waiting !!

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!