Best Water Heater Repair in Plano TX

Bret was so nice! After calling the City, multiple plumbing companies, spending 24 hours completely stressed out about water coming from the main shutoff... or somewhere nearby I finally got help. My dad has been working with Alan (Bret's dad) and told me to call them. No kidding- on a Saturday after 5:00 he picked up the phone and said I'll be there in 19 minutes, ma'am! And he WAS! Still working on everything but he and his dad are top notch. They actually care about their customers. 100% recommend!

The Good Fellas provided great service! Reached out for clogging issues and The Good Fellas came out quick to fix our issues and were very professional. Highly recommend!!!

I have used them several times to work on both my house and rental property.  The last time at my rental property I was charged for multiple trips to get supplies.  They charged 3 hours labor to fix an outside hose bib.  In addition, the tenants pointed out a problem with a shower leaking and how they tried to fix it and were told by the plumber that's what I would have done.  He didn't attempt to fix the dripping shower.  When I called to dispute the bill, the owner, Mary, didn't return my message for a week until I called her back.  She also raised her voice at me and was very argumentative when I mentioned feeling taken advantage of as a landlord.  I was asking for some of the hourly charge to be taken off (so I can pay the new service call for the shower) or someone to go back and fix the problem with the shower. The owner admitted to multiple mistakes by the young plumber that came out.  I got a call back from them a few days later where they told me to forget the bill but then told me to find another plumber.   Extremely unprofessional.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

They replaced 2 water heaters, installed a Prv, and expansion tank. Better price than competitors, very timely, great attention to detail, very knowledgeable, and honestly the best contractor I've worked with at any company. Daniel was the plumber who helped me and he is passionate about his craft and really wants to get the job done right. Highly recommend Legacy Plumbing.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

Out of 4 other Plumbers Staggs was the only one able to schedule that same week. Found our leak in the yard in a timely manor.  I will recommend and use them again.

Our Plumber was Brian. While my father was on vacation we discovered a gas leak, after calling the gas company, who came quickly and found three leaks, we call Dial One Johnson Plumbing. They sent Brian to fix our problem. He fixed the three leaks by replacing three valves and hoses. We ask if he could look at a stopped up bathtub. As he was trying to unstop the tub he found that the pipe under the house were rotted out. In fact after he got under the house he found several pipes and joints in the same condition. It took him several days to fix the piping and tub fixtures. Brian was always courteous and friendly. He apologized frequently for the inconveniences he was creating. Brian was a clean freak, always very concerned about messing up the house. In fact before he left for the last time he went around the house making sure he had not left anything that needed to be cleaned up. The price seemed a little high but for the time he was on the job (about 17-18 hours) it was OK.

Great customer service and very knowledgeable. Got our water heater replaced the same day with no problems. I'd definitely use them again.

Great service!  I had water pooling in my lawn and had no idea who to call since I'm new to the area.  My neighborhood association had Mark on their recommended list so I called.  They came out and had it completely fixed by the time I got home from work!  And the price was very reasonable considering the big job.  Very happy customer, thank you!

I am so grateful for Professor Plumb! We are new to the area and needed plumbing services for the first time. We first called a different company and they came out, (not without charging a $60 service fee just for showing up), and quoted us over $400 to fix our toilet. Not only that, but they said they had to order parts that would take an additional 3 days to arrive.

Thankfully, we decided to get a second opinion and called Professor Plumb. They came to our house, (without charging a service fee), and fixed the problem the same day! The best part? They charged us $120 total. I was blown away. This is an HONEST company that you can rely on to get the job done without any scam. Professor Plumb will now be our first call for all of our plumbing needs from here on out!

I needed a water heater and Johnnie worked with my schedule. He was great, explaining the differences in sizes for my usage, energy efficiency, brass parts, etc.. I upgraded so that I know that I have the best heater for my situation. He arrived on time and cleaned up after himself, even going above and beyond to clean out the back area of the heater enclosure. I would hire him again.  I am actually kind of surprised he does not have more reviews. Good guy.

I want to personally thank the staff, management and technicians Cody and Kalob for doing a good job tackling this annoying clogged drain I had.  The biggest thing in any business is transparency and open communication.  Monica and the management team kept me well informed on when the job could be done.  Cody kept me abreast of his ETA so I wouldn't be waiting unnecessarily.  They also sent text reminders.  Once the techs arrived, they asked to see where the issue was, explained a couple of sources contributing to the problem and went over pricing.  I appreciate not being surprised or having a bait and switch situation.  They wore shoe protectors and made sure they left the work area pristine.  Even though my job was relatively simple, they took the time to do it right and even recommended a product I can use to keep all of the drains working correctly!  I would highly recommend this company for your plumbing needs.

Henry is one of the best plumbers I've ever hired. He's honest, does great work and won't price gouge you.

Fraud Alert! Please do NOT use their services. You will be left with a hefty bill and the job not done! I had regular clogged drain called home warranty they sent Saving Grace plumbing. They said they would have to access the drain from the attic not covered by home warranty they would have to charge me $200 extra. I agreed as that bathroom. To cut a long story short end of the day they charged me $400+ did NOT unclog the drain! Said they would have to come in again and cut through the dry wall under the sink run cameras etc which would be an additional charge. Sensing things were bot right I called a local plumber he came in 45 minutes later and $234 later i had unclogged drains! apparently Saving Grace plumber Nick was cleaning the wrong pipes and cut through some vents in the attic to do so and to think they were recommending further cuts and more money for a simple drain unclogging! I called the owner Joshua Brewer many times explaining how his plumber had executed the job incorrectly so please refund my money. He has not come on the phone and has not refunded my money. I FEEL SO CHEATED!
I really do not want anybody go through the same experience!

.Greedy company, greedy company ,greedy company. After i wrote on YELP the  review ,manager called me to justify what they charged me and  told me excuses about the charges .As i understood, the company policy is :the money first ,the clients :milch cows.