Best HVAC System Repair in Plano TX

I do NOT recommend this company at all!  The lack of customer service is beyond unacceptable.  I will not type a lot just read the texts and you can verify the phone number as being there's with screen shots attached.

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

I had called my Home Warranty company and they sent a plumber who diagnosed a leak in my sheet rock to a leaking shower pan. I called C&W change the shower pan. They did a thorough test and determined the problem was not a bad shower pan liner but because of cracks in my shower enclosure and grout issues in my tile that was causing water to seep through. They spent 2 hours patiently diagnosing the exact problem and saved me hundreds of dollars. A job well done by Sam, the plumber.

Did a great job with electrical outlet installation. Arrived on time and worked with our house to avoid making extra holes.

After another company caused intentional damage to our heating system, the owner Sam personally took care of us and got our system working great. He was straightforward and honest and I appreciate all this hard work and kindness during our stressful system. We've found our new HVAC company for life! Thanks Go!

Our AC went out in the middle of July and they came out quickly! Roman was professional and worked quickly to get our house cool again.

i need a coil clean on my interior air handler coil and the company that installed my equipment gave the estimate and scheduled me for the following Monda.
I have had several marketing calls from Force and decided to ask if they could accommodate me sooner and they scheduled for today and I described in detail the ease of access and my request for a coil out clean.
Ground level in a closet with plenty of access.
Estimate $450-600
The tech was late but called ahead and once he arrived I was met with the feeling he was not interested in doing the work.
He too a quick look and asked if they had given a price and I told him yes and let him know the numbers where he proceeded to the truck and got on the phone and during the call he said it would be $800-900:and I explained the first company was onlly half as much and he gave his card and left.
Upon calling the office to voice my displeasure I was called back by an operation manager who only seemed to make several excuses and tell me the service is actually $1300
So I wasted a day off and found out the Force Home service is not to be trusted
(( As Expected the Company is trying to say they made a mistake and they did not know I needed the coil cleaned outside.They did know and the lady on the phone consulted another person prior to pricin.  And once the so called mistake was found absolutely no effort was make to rectify the issue))

I had my entire HVAC replaced last year through A#1 air and it has only been problems with them. Everything from blaming me for their mistakes to missing issues that has caused me not to be able to sell my home. Stay away from A#1 air.

This started last year when I noticed one floor of my 3 floor condo was not getting cooled. I called them out, and they said it was my zoning motors and zoning system. After spending thousands of dollars they said it was fixed, but then things got even worse. They came back out and advised me to get an entirely new HVAC system. I talked to the salesman, we agreed on a system, spent even more money, but at least I would have AC during the Texas summer.

They start removing my AC system and installing the new one. At the point they're about finished, they tell me they need to turn off the sprinkler heads in my attic. I noted I wasn't informed about this and would have to call my HoA since they control all the sprinkler heads for my unit. It turns out they will not install the new system for any reason why the sprinkler heads are active since they need to do some welding and my HoA will not turn off the sprinkler heads for any reason since if there was a fire, the HoA would be liable. At that point, I was stuck in the middle of these two sides.

After some time they start removing the system they just installed and tell me I'm out of luck because my old system was destroyed in the process of removing it and they can't install the new system. They tell me there are zero options at this point, want to terminate the contract, and blame everything on me. The head of sales calls me and tells me about this, I tell him I was never informed about the sprinkler heads, he tells me that's impossible and calls me unreasonable. We yell at each other for a while, and I eventually read him the contract to show there's nothing about sprinkler heads. He proceeds to tell me he hadn't read the contract but was sure they were right and angrily hung up. 20 minutes pass as I'm researching legal action and he eventually calls back all apologies. Turns out, A#1 did mess up and suddenly there's a solution.

They can glue the pieces together instead of welding them, it's just more expensive but since it's their fault, they would cover it. They have to order the part and a day or two later they finish. Except they didn't glue it properly. All the freon leaks out into my attack, they try again, and things seem to work. Except they don't, turns out they missed the initial problem at that first visit. See they initially saw the zoning system was the problem but they never bothered replacing the zoning board, the root of all my problems (and the cheapest to fix). I never needed a new system, I just needed that zoning board replaced. They replaced that and all was good for a while.

Over the next year I had some minor problems and they came out and fixed them. Now, I'm trying to sell this condo and it's only grief and butting up right to the end of my warranty. First buyer inspector came out, and failed it on the AC but didn't get us specific details but they pulled out. A#1 came out, did a full diagnostic, and blamed the problem on the inspector. Had another buyer lined up and they did an inspection and, again, it failed on the AC, buyer pulls out.

Do not use A#1. They are crooks, they try to upsell you when you don't need things, they miss crucial issues, and they do shoddy work just to get out of warranty work. On the upside, they paid for weeks of hotel stay and I haven't paid anything since the initial install, but it's not in any way worth it.

This has been my worst experience with a business ever and I can't wait to never use them again.