Best Backflow Services in Plano TX

Mark was courteous and professional on the phone. He sent a technician out the same day I called, and he was right on time! They cleaned out the sewer line in about an hour. I never expected to see SO many roots in our line. The service call was under $100! We will use them for all our plumbing needs.

Kelly was great!

We had a clogged toilet (entire roll of toilet paper got flushed!), and Legacy fixed it for the lowest price they quoted.  They could have charged me more, and I honestly wouldn't have known the difference.

Also, after it was fixed, Kelly told me several other things that should be fixed and told me how to fix them myself.  He wasn't just trying to make extra money, because he practically told me not to hire them and that our management company should do it!  He gave me his persona number and said to call if I had any questions.

Very personal, inexpensive, and friendly service!

On time and reliable service. I would definitely recommend them and also hire them for future work.

There have been two occasions where one of the huge plumbing companies initially quoted me a HUGE price and said there were no alternatives other than to tear into the foundation/destroy walls/etc...

I called Legacy both times to get a second opinion and they were MUCH cheaper while still maintaining top-notch quality. And they provided multiple options.

They're friendly/personable/professional. Would highly recommend.

Dustin is an exceptional plumber! He has a great attitude and makes recommendations to solve problems with the latest technology in mind. I called Dustin at a time when I had no time, but a BIG problem to solve. I was in the middle of mold remediation, and I needed a plumber to jackhammer the floor of my shower to find the source of mold and a leak. HE STEPPED IN TO SAVE THE DAY! Dustin willingly agreed to come to my house, (same day) to give me a quote. His price was competitive, so I decided to move forward. We agreed he could start the next morning (early) before the heat of the day set it. It has been over 100 degrees in Dallas/Ft Worth, in my house over the 30 days. I warned him the AC was out and it was HOT in my house. Additionally, the space he would need to work in was being remediated, so he had to work in a small space, with dehumidyfiers, and air scrubbers going at the same time. Those machines sap the air at high temperatures, and he needed to wear a mask to protect himself. It was NOT a good environment. Dustin willingly stepped up to help when timing mattered MOST! He arrived on time the following morning and got started promptly after he arrived. He jackhammered and worked alone to remove the material that was impacted by mold. Dustin was willing to do what it took to find the source and help me solve my immediate problem. He was patient with me along the way, as I asked many questions, and inquired about other things we did not anticipate when he arrived. Dustin willingly agree to help with whatever was needed to be done, and I appreciated his help. He was not rushing me or short with his explanation because of the environment. He was patient and walked me through what I needed to understand to make educated decisions!  Thanks again Dustin, your patience meant more than you.

In the hallway bathroom, mold was being remediated, so I need to have the bathtub removed to find the source of the leak. Again, Dustin was willing to help even though air scrubbers again, made the space small and a mask was again required making the contained space challenging to work in with dry, hot air. It was literally like working in a sauna! As I assessed the situation in the hallway bathroom and what needed to be done to rebuild the shower, Dustin suggested creating an easy access door to the plumbing on the other side of the wall in the utility room that would be hidden by the washer. This would make accessing the plumbing in the future so much easier. I definitely would not want to demo the shower again, so this was a great plan. Dustin agreed to get the materials, and install the easy access door that same day.

After doing all the work, and cleaning up everything, Dustin agreed to dump the materials that needed to be removed from my home. I trusted him to take my utility bill to ease the process of dumping the material without incurring additional costs. I appreciated his kindness because I had no idea what I would do with the bathtub that was removed, but I knew I didnt want it after I saw the mold and rust on it.

This was a challenging experience, because I didnt expect to have to rebuild my showers after remediation. Through this whole process, Dustin has been patient and exceptional to work with. He helped make decision making so much easier by explaining what he saw as we explored inside the walls. He earned a client for life (well until he gets sick of me) because I will ALWAYS call him first! Thank you Dustin for doing a great job when it mattered most! Your commitment and time made the difference, and I appreciate you!!

I know there are people who are paid to write reviews, but my feedback cant be bought! Either you earn it or you dont, and Dustin definitely did! I look forward to working with you in the future Dustin, it was a pleasure and I still have so much that needs to be done. Our next project is coming soon!

Thank you, Thank you, Thank you!

Needed a gas line for my dryer, called and Al was very kind in explaining everything to me,(I know virtually nothing about plumbing or gas lines) Came out next day, arrived on time, and did a superb job! Had to cut hole in wall to run gas line to water heater in garage, patch work was done so well you couldn't even tell where he cut! Most importantly he was very fair with his price! My landlord was so impressed with his work that he said he was only going to use Al for his plumbing work for his home and all of his rental properties! Very pleased! Will be calling back anytime I need plumbing work done! Thanks Al!!

I am a current customer and really this company is just okay. They are better lately than they were when I first started using them. I did a lot of research to try and find a company to take care of my lawn when we moved into the area and ended up choosing this company for lawn maintenance and weed and feed. The first season using this company, the guys to come and mow were pretty inconsistent. They would come out on the wrong day, miss weeks, etc. They would also come within an hour after a rain which I don't love because we end up with an inconsistent cut. This summer they run like a clock though and it seems like they just needed time to get us fixed into their rotation maybe? Ultimately, they are affordable compared to their competition and I like that they lower their frequency of mowing on their own based on the time of year. I do have less weeds in my yard as well even if the nutsedge is out of control which they tell me they can't do anything about.

Overall, they are good enough that I wouldn't cancel them, but they aren't so good that someone else couldn't earn my business if they really wanted to. Hopefully the trend will continue and I will feel even better about them a year from now.

We had a mysterious leak of the house. Military plumbers came out the next day and ruled out both the sewer and water systems, leaving only the sprinkler system as the culprit. All of this detective work at NO charge! Unfortunately, they don't do sprinklers :( Overall, great, polite, timely, and honest work! Will definitely go with these guys if we ever need plumbing work again.

New toilet installation and old toilet haul away was the service I requested from Rely Master Gas and Plumbing.

Very responsive via Yelp messaging and the only plumbing service that actually replied with an estimate and not an automated response to call or email someone to get an estimate/response. Also provided an estimate with/without them supplying a toilet.

Once I supplied my own toilet the work was scheduled, a couple guys came out and installed the toilet. They were careful around the house and even rolled up our runner and put it back to ensure no water or anything from the toilet dripped down.

Will definitely use again for plumbing services.

Our hot water heater was just a few months out of warranty from another company when it went out... of course!

We called Live Oak Plumbing, and Don came out the same day to diagnose our problem and fix it! Less than 30 minute after calling they were here. Don was courteous and respectful. He called and let us know his ETA. And he fixed our hot water heater the same day!

I'm so excited that I don't have to take water from the stove to the bathtub to give my kiddos a bath tonight!

Guy knows his stuff. Reliable and does what he says. He even came back on a holiday to verify and resolve some questions I had. IG hoy recommend

Rickey called me ahead of time about the appointment. They showed up on time and had all of the tools ready to fix our pipes. It was a very cold winter morning and I really appreciate that both Rickey and his partner were diligent and made sure our pipes were fixed and everything worked as it should. I would definitely recommend Staggs Plumbing to anyone.

They came and quoted $140 to replace the kitchen faucet. Showed up and changed to $277 (for 30 mins of labor). I accepted not realizing the first quote (my wife didnt tell me, assumed it was standard). Complained but no response. Leaving 2 stars b/c overall they did a very good job on installation itself.

This was the first time that I've had to call a plumber and it was a great experience! I came home to the sound of running water, but nothing was on....a pipe burst in the crawl space!! I had the city turn off my water until I could figure out who to call. I chose Riddell Plumbing for service due to good reviews, prices were close to the other I called and a nice customer service lady. They came out the next day (it was cheaper than emergency same day) and they fixed it in about an hour. They crawled in to the tight crawl space (only about a foot or so high) to get to the opposite side of the house where I heard the sound of running water. He found and fixed the problem in about in hour so thankfully it wasn't to expensive!! I will use them for my future needs but hopefully I will not require them soon! They put everything back like they found it and cleaned up after themselves.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!