Best Water Heater Installation in Pittsburgh PA

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect, and work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

I called Bill Brown because the main toilet in my home was leaking into my kitchen.  My initial appointment was for a Wednesday around lunchtime.  I called him at 3:00 to confirm he was still planning to come that day.  I understand that plumbers get busy and jobs can become larger than they initially thought, however; I was provided no communication to confirm that the appointment was going to take place as scheduled - I had taken the day off of work for this appointment.  He said he was coming once he finished the job and would call and let me know when he was on his way.  He finally came at 5:30 (with no call), spent 15 minutes in my house, and couldn't fix the issue, so we scheduled an appointment for the next Friday, between 8-9 am.  I called him at 10:00 only to be advised that his truck had broken the day before and he wasn't sure if he could come out that day.  Again, I had taken a day off of work, and we are now 2 weeks without a working bathroom upstairs.  I was able to contact Roto-Rooter Friday morning and they sent someone that afternoon and he was able to fix the problem within 40 minutes.  

TL; DR - don't hire him.  Hire Roto-Rooter instead.  Same day appointment and fix.

I'm called Brett for a new hot water heater and to replace a corroded bathroom sink drain.  He does amazing work and very reasonable, highly recommended.

I heard about this company on a Facebook local group and called to have someone come look at a drain that was backing up in the basement. Petrack was at my house in less than an hour and luckily it was a pretty simple fix, just needed a snake. Prices were reasonable especially considering how quickly he showed up... he charged $80 less than another company I had called earlier that day, so I was also pretty happy about that. I will definitely call them again if I need plumbing work in the future. Thank you.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

I would highly recommend Marshall Plumbing. Joe was at my very old home with very old plumbing within 2 hours of when I called. I had a leaking toilet with water dripping through the ceiling below. Although the old plumbing proved to be a challenge and took a lot longer then I'm sure he expected, Joe completed the job at the quoted price and did a fantastic job! He is very professional and neat and just a nice guy who took the time to explain to me what he was doing. I will definitely use Joe from Marshall Plumbing in the future and will recommend him to anyone who needs fast, professional and reasonable plumbing services.

The service here is impeccable.  Not only is the service fast and efficient but the friendliness  is what sets this business in a class of its own. Their response time was fast after leaving a message on their voice mail, which I would recommend over filling out an online form. Nothing beats picking up the phone. Matt's response from my call was quick, and diverted a service as promised. I will never refer any other plumber to anyone other than Brown's Plumbing. You won't regret it!

They always show up on time and are very considerate of our property.  The don't try to up sell or create fear of future problems like some other firms.  I have used them for more than 20 years and trust their service men.

Nice workers. Got the job done but exposed us to silica dust. Not good to breath. Not good to clean up.

The dust created by cutting, grinding, drilling or otherwise disturbing these materials can contain crystalline silica particles.  These dust particles are very small. You cannot see them. This respirable silica dust causes lung disease and lung cancer. It only takes a very small amount of airborne silica dust to create a health hazard.

This water heater is under warranty for tank and parts, Once the technician arrives Please have them call 800-432-8373. If the unit is non repairable with parts the tank can be returned to the local Home Depot for a warranty replacement.


Thank you,

Laura Thompson

Mr Water Heater replaced the tank before I received your email, they also took the tank with them.  I called the #s in this email and the person I talked to said the company needs the tank back. That's fine and all, they still have the tank. If I get the tank and take it back to Home Depot will I get reimburse for the tank I bought from Mr Water or a partial one? If not Im out almost 2 grand, $1200 for the first tank that Roto Rooter put in. Plus I found out on 6/26/2019 when they put it in on 5/2016 the labor warranty expired the month before 4/2016, so how good was the tank they gave me to begin with!? then $680 for the second tank Mr Water put in on 6/2019 even tho the first tank was under warranty but at that time I did not know this. Also according to the Rooter tech I talked to he informed me that my Rheem warranty was for parts only, not a tank, then quoted another $1200 to replace that tank. It was Mr Water that looked up the warranty for me and told me about the out of date labor warranty, so what I want to know did he know the tank itself was still under warranty? Does any of these business's know what they are doing? Or maybe they just like taking advantage of people. The person I talked to from Rheem said that he understood why I was upset, because the process Rheem has set up for warranties and returns is not clear, he also said there is no direction on the tanks on how to proceed when something happens to a tank, just a phone number. I am a single mother of 3 working part time trying to stay above water.

My elderly mom needed some plumbing work done on her house, and we selected the right plumber to do the job! Bob and his son gave us the flexibility we needed to schedule and completed the work like it was their own mom's house.  Their cost matched their estimate and was quite reasonable. Highly recommend Klug Plumbing and will request them again.  Thank you!

Restano Heating and Cooling came to fix my central air conditioning is this week. They were here on time and had it fixed in no time. Their prices are very reasonable and I highly recommend them to anyone.

This company was truly helpful.  I got same day service, the price was straight forward.   The tech was knowledgeable and professional.   He had equipment issues, but worked through it.

Left us hanging for two months.  After getting on their schedule and had a date and time set, got a call that he's stuck on another job.  No problem, he then rescheduled us for another day and then never showed.  I call and he then says he hadn't rescheduled us!  Totally  unreliable and dishonorable company.

Selling a house, and the day before the closing PWSA says we need a dye test (pgh2o.com/dye-testing) before the sale can go through.

My real estate agent spent her afternoon calling around trying to find a plumber who could conduct the test on short notice. After making a dozen calls, she spoke with Eric from Fagnelli Plumbing.

Eric came through for us! He was able to perform the test on very short notice, and got us what we needed to satisfy PWSA. If it weren't for Eric at Fagnelli Plumbing, we'd have had to delay closing until after the holiday.

Just charged my grandmother $700.00 to unclog her toilet. They only unclogged it and reset it no parts or anything. They were there for less than two hours. They then said they actually waived the trip charge. Pathetic, I stand by my comment to the guy that they take advantage of people that don't know better. Unfortunately she still paid them because they had given her a quote. How unfortunate.