Best Water Heater Installation in Pittsburgh PA

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect, and work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

Mr. Brown was very receptive to our call! This time he responded right away and Cameron was here within a few hours to fix our emergency. Cameron was excellent and knew exactly what he was doing. We will definitely use this service again! I am so glad we gave him a second chance!

Thanks!

I used Yelp to find a plumber in my area for a leaky upstairs toilet that was leaking into my downstairs bathroom.  I was referred to Brett's and gave him a call.   He was prompt very courteous, explained the problem and resolved it within a reasonable time.  His pricing was reasonable (a lot less than I anticipated) and he was pleasure to work him.  Will definitely use him again and I highly recommend him for any of your plumbing needs!!

Clean, efficient and affordably priced.  He could tell from a picture what the issue was.  He was here, fixed the problem and gone within 45 minutes and left the room looking like there was never an issue!  Highly recommend!

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

I would highly recommend Marshall Plumbing. Joe was at my very old home with very old plumbing within 2 hours of when I called. I had a leaking toilet with water dripping through the ceiling below. Although the old plumbing proved to be a challenge and took a lot longer then I'm sure he expected, Joe completed the job at the quoted price and did a fantastic job! He is very professional and neat and just a nice guy who took the time to explain to me what he was doing. I will definitely use Joe from Marshall Plumbing in the future and will recommend him to anyone who needs fast, professional and reasonable plumbing services.

Have been calling Matt Brown for years. This time around I tried to be a DIY'r and I totally destroyed my bathroom plumbing. Matt Brown came on a days notice and fixed in an hour what took me weeks to botch. Very clean, professional, & polite. Will defiantly call again.

We had horrific water damage from our first floor powder room that flooded our first floor and then destroyed so much in our finished game room downstairs. We called the only plumber we knew but he was booked the entire day. We called our police department and the officer who responded  recommended Gerard and actually called the company for us. A tech named Danny appeared very quickly and got to work right away. He acknowledged that he saw that my husband is an amputee and I'm on a cane.  When he needed help, he contacted another tech and between the two of them, they got the water problem under control. Danny wanted to make sure we had water again and he accomplished that. I would surely recommend this company to our friends and we will call them again if any need arises.

DO not use this company for gas lines if you value your family/ home!!!  Mike came in and moved gas lines and DID NOT cap one of the gas lines. The gas got accidentally turned on,  I got sick because the gas and could have lost my life / home. He also, didn't light the water heater. So my husband that is 71 and just had bypass Surgery had to light it, laying on th basement floor.
Mike came back to fix the problems and  being in my 60 he made me feel uncomfortable/ uneasy . He blamed me for the gas leak!!  He was not to blame for not capping it, because it had a flared end. After that I didn't want him in my home, so i didn't tell him of the other problems.
Melissa  Mcnabb told me they don't use used parts, but a week later told my husband that they do. I paid top dollar expecting new part. Not my old parts and used parts, plus for the work to have been done correctly, and not having  to fear for my life and home.
They don't  stand behind there guarantee that states; That if a plumber is disrespectful in your home and you are not 100% Satisfied with their  service you will not have to pay for the service. They only paid us  $100 for a $627 bill. I guess that this is all they value this potential disaster at, even though it was their plumber's Incompetence that caused this. We were told because they did work that's what we got back. Mike worked a total of  2 hours 25 minutes. Material, with a 3 times mark up was about $90. Will never recommend this company

I had been considering replacing the water heater in my home for several months, as it was almost 27 years old. It was working fine, but probably wouldn't have lasted much longer. So I called Mr Waterheater. We discussed the options. Even though my household is only me and my wife, they recommended a 50 gallon tank over a 40. One reason to seek out a professional is that you pay for expertise and knowledge that you yourself do not posses. I am not a water heater or water specialist, so I relied on them to guide me in my purchase. I opted for the best tank with the longest warranty. I didn't want to cheap out on this purchase.
   They scheduled the installation for the next day and called when the techs were on the way. So far so good. The techs arrived and i showed them the installation site and access door to my basement. I was working from home that day so i went back to work. I asked the tech if he saw any issues with my well, plumbing or install. He said no it's a pretty straightforward job.  It took them a few hours to do the job, but when finishing up he discovered a very large dent in the bottom of the new tank. He had to call and have another tank brought to my house and then reinstall an undamaged tank. While inconvenient, as I had no water for most of the day, The installer was profession, courteous and apologetic, so I wasn't upset.
   This is where things went off the rails. Several days later i began to notice a foul odor in my hot water, especially in the shower. A rotten egg smell. I had never had that before, and have lived in this house for 27 years. I thought it might just be because the new tank had break in (again, i am not an expert here, that's why i hire professionals). It actually got worse so i called Mr Waterheater and complained. Their response was my well was reacting to the anodes in the water heater and creating the smell. He said that happens with well water and the way to fix it is replace the anodes with a different type.
    Here is my issue with Mr Waterheater. This was NEVER mentioned when i ordered the unit and it was never mentioned during the installation, even though it was clear i had a well. Had the professionals i hired told me of this possibility, i would have had them put the different rods in right then. But not a word. So now, I need work on my new water heater and was quoted $350-$400! I asked for some consideration, perhaps split it 50-50. He wasn't real receptive but said he would see how the job went. At that point I didn't have much choice, the water smelled horrible, and I didn't want to risk voiding my warranty by having someone else work on my brand new water heater.
   So the techs came the next day. They were professional and courteous. They installed the new rods. They presented me with a bill for $375. So much for 50-50 or a consideration.
  My biggest complaint was having to pay $375 additional when the problem could have been prevented from the beginning. Why was I  never even given the option of the different rods?
  I gave them 2 stars instead of 1 because they were quick to respond and the techs were professional and courteous. But having to shell out the additional $375 after spending $1300 the month before hurt, especially since it could have been prevented. Then not even offering a compromise on the price to make the water heater right is the reason for this review.

Bob lead an amazing renovation of our home in Coraopolis and we couldn't be happier with the quality of his work, and also his commitment to making sure we were happy and comfortable in our new home. I am so thankful that he was there to lead this project and we are beyond excited to start our new life in this home. D

I have a new furnace/air conditioner as of today, all successfully installed by Paul and Jeremy.
They were on time, polite, and professional and are employees of Restano, not sub-contractors, which is of huge importance to me.
The end price matched my on site estimate from an earlier visit by Perry and total elapsed time was under 6 hours.
They showed me how to work the new wifi programmable thermostat, showed me changes to the furnace setup, how to change the filter, where new holes were drilled to the outside and new water drainage.
They will come back in the Spring to check the air conditioner installed to ensure it is set up properly.
And, they cleaned up everything afterwards.
Happy and pleased.

My water tank suddenly went out and I needed help. My neighbor recommended Ben Franklin plumbing. I called and they responded promptly. An appointment was set and they showed up on time.  I got a new water tank.

But this does not describe the level service that I received. I was thoroughly impressed with not only their professionalism but with the dedication of the installers. This was a really good group of honest guys.  I was truly comforted to see the pride and dedication that my technicians portrayed.  As crazy as it sounds, not only was I thoroughly impressed, I was moved by their honesty and straightforwardness.
I recommend!

Left us hanging for two months.  After getting on their schedule and had a date and time set, got a call that he's stuck on another job.  No problem, he then rescheduled us for another day and then never showed.  I call and he then says he hadn't rescheduled us!  Totally  unreliable and dishonorable company.

I got back to Pittsburgh after a month away in December.  I came home to find a pipe that had frozen and broken, and my basement was almost flooded.  I called Fagnelli on a Sunday morning and they were at my house within a couple hours.  I thought everything was going great... until they quoted me $600 for replacing a pressure regulator on top of the $90 fee to come look at the problem.  I thought that ridiculously high and decided to live with the leaking pipe until I could get a second opinion on Monday morning.  Well, my second opinion was much better, $145 for a diagnostic evaluation, part, and labor.  It was all fixed in 1 hour.  Thanks to the other plumber with a much more reasonable price.  Its been a week and no leaks or problems!

I thought the exorbitant amount quoted by Fagnelli was due to calling on a Sunday, but when I talked to them on Monday morning, the price wasn't any lower.  

Today I checked my credit card and to my dismay, Fagnelli double charged my card!  $180 for all that overpriced grief?  Ugh!  Now I get to call them back first thing next week and deal with them some more.

I had a two hour job at the most and they quoted me $875.  I wouldn't let them near my property after that insult. Choose wisely and most of all STAY AWAY from this robber.