Best Water Heater Installation in Pittsburgh PA

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect, and work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

I called Bill Brown with a blocked outside drain problem at my sons rental and he said he would be there at noon and that is the exact time he came.  The price was less than any other places I have called and the drain was unblocked in a timely fashion so no extra fees were charged!  He explained the problem when he was done and my son and I were very pleased!  I will never call anyone else.  I will use him for my home and all my rentals!  I have had similar problems at other rentals and they charged me twice as much as he did and were there half the time!
Dee Stein

I called Brett since I had no running water in my house due to a leak. He wasn't available to come out that day due to being fully booked but he gave me advice on how to temporally resolve my issue. He even gave out his personal cell and said to send him photos of anything that I'm stuck on and he would walk me through it. That's unheard of since most people want paid for their time! I will be using Brett's Plumbing in the future!

Super courteous and professional. James took care of our issue efficiently, cleaned up after the work and gave us a super fair price! I would not hesitate to call Petrack Plumbing again.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

I would highly recommend Marshall Plumbing. Joe was at my very old home with very old plumbing within 2 hours of when I called. I had a leaking toilet with water dripping through the ceiling below. Although the old plumbing proved to be a challenge and took a lot longer then I'm sure he expected, Joe completed the job at the quoted price and did a fantastic job! He is very professional and neat and just a nice guy who took the time to explain to me what he was doing. I will definitely use Joe from Marshall Plumbing in the future and will recommend him to anyone who needs fast, professional and reasonable plumbing services.

The service here is impeccable.  Not only is the service fast and efficient but the friendliness  is what sets this business in a class of its own. Their response time was fast after leaving a message on their voice mail, which I would recommend over filling out an online form. Nothing beats picking up the phone. Matt's response from my call was quick, and diverted a service as promised. I will never refer any other plumber to anyone other than Brown's Plumbing. You won't regret it!

They always show up on time and are very considerate of our property.  The don't try to up sell or create fear of future problems like some other firms.  I have used them for more than 20 years and trust their service men.

Had a GREAT experience with Chuck. They had an immediate response, great personality, and extremely professional. I am in the contracting business for a different type of construction and it is a very rare quality to find someone that does all the above and still have very reasonable pricing. I highly recommend them. We originally called about a clogged sewer drain repair, now we will be using them for some home plumbing upgrades as well.
Update: We just had a bunch of work done and it looks great. Moved a sink and all the connections to open up a lot oslf space in the basement and improved the sewer drainage by a lot. We have phase 2 next week for a water softener, tankless water heater, and more. Couldn't be happier with Chuck.

This water heater is under warranty for tank and parts, Once the technician arrives Please have them call 800-432-8373. If the unit is non repairable with parts the tank can be returned to the local Home Depot for a warranty replacement.


Thank you,

Laura Thompson

Mr Water Heater replaced the tank before I received your email, they also took the tank with them.  I called the #s in this email and the person I talked to said the company needs the tank back. That's fine and all, they still have the tank. If I get the tank and take it back to Home Depot will I get reimburse for the tank I bought from Mr Water or a partial one? If not Im out almost 2 grand, $1200 for the first tank that Roto Rooter put in. Plus I found out on 6/26/2019 when they put it in on 5/2016 the labor warranty expired the month before 4/2016, so how good was the tank they gave me to begin with!? then $680 for the second tank Mr Water put in on 6/2019 even tho the first tank was under warranty but at that time I did not know this. Also according to the Rooter tech I talked to he informed me that my Rheem warranty was for parts only, not a tank, then quoted another $1200 to replace that tank. It was Mr Water that looked up the warranty for me and told me about the out of date labor warranty, so what I want to know did he know the tank itself was still under warranty? Does any of these business's know what they are doing? Or maybe they just like taking advantage of people. The person I talked to from Rheem said that he understood why I was upset, because the process Rheem has set up for warranties and returns is not clear, he also said there is no direction on the tanks on how to proceed when something happens to a tank, just a phone number. I am a single mother of 3 working part time trying to stay above water.

Normally I don't write reviews, but I saw that Bob's rating on yelp was not representative of his work.  He just left here after replacing a bunch of pipes in my basement.  We are having a large electrical box installed.  All the pipes in the area needed moved.  Bob did a great job of doing the work and explaining what he was doing.  I would recommend him without issue.

I have a new furnace/air conditioner as of today, all successfully installed by Paul and Jeremy.
They were on time, polite, and professional and are employees of Restano, not sub-contractors, which is of huge importance to me.
The end price matched my on site estimate from an earlier visit by Perry and total elapsed time was under 6 hours.
They showed me how to work the new wifi programmable thermostat, showed me changes to the furnace setup, how to change the filter, where new holes were drilled to the outside and new water drainage.
They will come back in the Spring to check the air conditioner installed to ensure it is set up properly.
And, they cleaned up everything afterwards.
Happy and pleased.

I initially liked this company because they were very responsive.  However, each additional request for service got more and more expensive.

They were supposed to show you the cost of the repair from a book and that quickly stopped.  They would right down the cost on the invoice but would not show me the cost in their price book.

I had a valve replaced and that was reasonable for $300 bucks.  

The next work I had done was some electrical work.  This was $579.

I had a water heater replaced for $1550.  Mind you Home Depot would have done it for $1000.  When I brought this to the attention of the technician he indicated it had to do with the quality of the water heater and their technicians.  Now mind you, they replaced the old water heater with the same brand water heater the old water heater was.   This heater runs $500.  

So I also need my boiler fixed, the boiler needs to be replaced.  I am initially told that $700 will resolve my problem by Jerod Or Adam.  In any case they get the boiler running for one day and want me to pay more money because another part could be the problem.  They wanted me to change the boiler at a cost of 6k to 9k.  The fix for the boiler was getting more expensive and did not resolve my problem of needing the home to be heated.

I called another company they knew exactly what the problem was and told me the most would be $150.  A big difference ($550).  These guys will rob you blind!!!  

Go with someone else do not use Benjamin Franklin Plumbing!  The will defraud you and rob you blind!!!
I have zero confidence in this company and would go with another company if I were you!!

Took the time to discuss the job on the phone before even showing up. Did the job in an hour and the work was great. Would use these folks again. Thank you!

We had a minor plumbing issue in a home we just built two years ago -- our kitchen faucet was leaking.  We called Fagnelli who came to our home an determined we needed a part.  Since the faucet was under warrantee we ordered the part (free of charge).  The first visit was $60,  When they called with an estimate for the installation of the new part, it was over $500!!!!!!  Outrageous! Remember, this is just the service charge - no parts included.  We called another plumber, and the total bill was $139 and it took him 15 minutes to fix.  No one should ever trust Fagnelli!!!!

Am sitting in a house in which EVERYTHING is covered in fine dust from
replacing an 8x5-foot bathroom; however, the only thing in this ONLY bathroom now is a toilet. The floor is plywood, the walls are open studs. I wash hands & face, brush teeth, wash dishes, cook, etc., in the kitchen sink.  Luckily I have a basement utility sink where washing machine drains to take a bath, i.e. a washcloth bath.  I now have washing, clean-ing, vacuuming, dusting, polishing, dry cleaning, etc., EVERYTHING in a bedroom, den, kitchen, dining & living rooms, & two basement rooms the size of the first floor.  Am afraid to go up to second floor bedrooms!  The plumbers started Monday & it's now Friday night. I have the weekend (& the past week) WITH ONLY A TOILET in the plywood bathroom! Every-thing from the bathroom is stacked here, there, wherever there's space!  While I have used Allen Plumbing before, this is a complete & utter disaster & will be cleaning this mess for at least a month & who knows how large a dry cleaning bill plus others for cleaning supplies to wash, polish, clean, sweep, dust, vacuum EVERYTHING:  window sills, curtains, drapes, rugs, carpets, all furniture, two pianos, lamps, ceiling lights--you get the idea--everything on the first floor & two-room basement!  The furnace/AC will need be professionally cleaned & its three-month old filter needs replaced!   Everything is covered in fine dusk--even the back porch which is OUTSIDE; the bathroom window is/was open!!!  Forget the temperature outside is in the high 80's so the air conditioner is also full of dust & sending it out everywhere!!!  If you need major plumbing work done, be sure to talk to several plumbers, ask questions & compare answers; don't just trust positive assurances.  Remember YOU'RE the one living with results of the assurances!  It ain't pretty or positive for you!  It's weeks more work and expense!