Best Water Heater Installation in Pittsburgh PA

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect, and work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

I called Bill Brown because the main toilet in my home was leaking into my kitchen.  My initial appointment was for a Wednesday around lunchtime.  I called him at 3:00 to confirm he was still planning to come that day.  I understand that plumbers get busy and jobs can become larger than they initially thought, however; I was provided no communication to confirm that the appointment was going to take place as scheduled - I had taken the day off of work for this appointment.  He said he was coming once he finished the job and would call and let me know when he was on his way.  He finally came at 5:30 (with no call), spent 15 minutes in my house, and couldn't fix the issue, so we scheduled an appointment for the next Friday, between 8-9 am.  I called him at 10:00 only to be advised that his truck had broken the day before and he wasn't sure if he could come out that day.  Again, I had taken a day off of work, and we are now 2 weeks without a working bathroom upstairs.  I was able to contact Roto-Rooter Friday morning and they sent someone that afternoon and he was able to fix the problem within 40 minutes.  

TL; DR - don't hire him.  Hire Roto-Rooter instead.  Same day appointment and fix.

I'm called Brett for a new hot water heater and to replace a corroded bathroom sink drain.  He does amazing work and very reasonable, highly recommended.

We needed repairs to a faucet and shower head.  Petrack Plumbing was highly recommended to me. He explained the problem and repaired them quickly.  He and his associate had covers over their shoes which shows they have respect for their customer's property.  Considering the time and spent and cost of materials, I think the cost was very reasonable.  I'm so glad I found them and would not hesitate to use them again.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

If you're looking for quality plumbing work, hire Joe. First, he returned my call after hours, which showed me that he really cared about my problem. He came the next day to fix my faucet and took the time to evaluate another issue we were having. Joe is a super friendly, honest guy. He's a true master at what he does. I highly recommend him for any plumbing need.

Top notch, efficient and capable. . (and tidy too!) Mr. Brown is the real deal plumber. He does excellent work at an affordable price. We will recommend him to everyone we know!

Michael was just out at my house to service my furnace. He could not have been nicer and more professional. I am not very savvy when it comes to furnaces but he answered a few questions I had. Could not recommend this company enough.

Had a GREAT experience with Chuck. They had an immediate response, great personality, and extremely professional. I am in the contracting business for a different type of construction and it is a very rare quality to find someone that does all the above and still have very reasonable pricing. I highly recommend them. We originally called about a clogged sewer drain repair, now we will be using them for some home plumbing upgrades as well.
Update: We just had a bunch of work done and it looks great. Moved a sink and all the connections to open up a lot oslf space in the basement and improved the sewer drainage by a lot. We have phase 2 next week for a water softener, tankless water heater, and more. Couldn't be happier with Chuck.

Found the tank leaking Friday night. Called as soon as they opened at 8 the next morning. Scott answer immediately, asked a few questions and set up an appointment on Saturday afternoon. Nick installed the new tank under two hours. Very professional and knowledgeable. Put tarps down to protect the finished basement and did a quick walkthrough after the install.

Service, quality, and value are always off the charts!  Bob is great at diagnosing the problem and then fixing it for an extremely fair price!  Today is the third time he came to the rescue! Best plumber in the area!  Thanks Bob!!!

I had a new furnace and central air installed recently by Restano and they came in substantially less on the price then several other companies for Carrier units. The install was done in one day and they left the place clean. There were a few minor problems, omitting a basement duct and a pinched wire but they came out and corrected them promptly. I would have no problem recommending them to anyone.

I initially liked this company because they were very responsive.  However, each additional request for service got more and more expensive.

They were supposed to show you the cost of the repair from a book and that quickly stopped.  They would right down the cost on the invoice but would not show me the cost in their price book.

I had a valve replaced and that was reasonable for $300 bucks.  

The next work I had done was some electrical work.  This was $579.

I had a water heater replaced for $1550.  Mind you Home Depot would have done it for $1000.  When I brought this to the attention of the technician he indicated it had to do with the quality of the water heater and their technicians.  Now mind you, they replaced the old water heater with the same brand water heater the old water heater was.   This heater runs $500.  

So I also need my boiler fixed, the boiler needs to be replaced.  I am initially told that $700 will resolve my problem by Jerod Or Adam.  In any case they get the boiler running for one day and want me to pay more money because another part could be the problem.  They wanted me to change the boiler at a cost of 6k to 9k.  The fix for the boiler was getting more expensive and did not resolve my problem of needing the home to be heated.

I called another company they knew exactly what the problem was and told me the most would be $150.  A big difference ($550).  These guys will rob you blind!!!  

Go with someone else do not use Benjamin Franklin Plumbing!  The will defraud you and rob you blind!!!
I have zero confidence in this company and would go with another company if I were you!!

Took the time to discuss the job on the phone before even showing up. Did the job in an hour and the work was great. Would use these folks again. Thank you!

Selling a house, and the day before the closing PWSA says we need a dye test (pgh2o.com/dye-testing) before the sale can go through.

My real estate agent spent her afternoon calling around trying to find a plumber who could conduct the test on short notice. After making a dozen calls, she spoke with Eric from Fagnelli Plumbing.

Eric came through for us! He was able to perform the test on very short notice, and got us what we needed to satisfy PWSA. If it weren't for Eric at Fagnelli Plumbing, we'd have had to delay closing until after the holiday.

Not only was the contractor deceptive in his practices (seizing back the written quote when he decided to arbitrarily increase the price by more than 50%), he also overcharged for the work by a factor of 10.  If I could give ZERO stars I would.   Read Tina B.'s review.  Use anyone else.