Best Sewage Cleanup in Pittsburgh PA
Service call was for a clogged sink and a leaky faucet. Good news first- the plumber arrived on time, was very nice and polite; the clog was cleared. Bad news - he did not seem very experienced as after 2 1/2 hours he had to call for help from another plumber. Waited about 1/2 hour for him to get here. 2nd guy cleared the clog in about 15 minutes then he left. 1st guy put new stems on faucet but they still dripped. He told me if I did not pay for the parts they would come out of his pocket. Why the heck would I pay if they still dripped??? I paid for the clog removal and asked him to leave. He wrote on my receipt that I refused to let him complete the job! He was here a total of 5 hours at that point. He left a big mess, he never used a drop cloth. As I was mopping I saw that his equipment scratched the tile flooring. VERY EXPENSIVE TO UNCLOG DRAIN and now the floor is damaged. I think for the price they charge there should be very qualified plumbers doing the work. If the guy was new he should have had a partner with him. By the way, my faucet drips even more than it did before. I hope the Branch Manager reads this review since I got an automated email from him to send some feedback. Well, here it is.
355 5th Ave, Ste 733, Pittsburgh, PA 15222
TERRIBLE - ALL THE WAY AROUND. I would select a negative rating if that was a choice.
The drain in my backyard was flooding. I have 2 large dogs that bark when the wind blows. The technician said he knocked (lie #1) and that he sat outside on my steps for over an hour (who has time to do that???)
He snaked the drain and it got stuck. He tried with everything he had in him to pull it out. It took another good 30 minutes to free the snake.
That evening I proceeded to my basement, and much to my dismay....the sludge from the drain in the yard was suddenly in my basement with a hole in the wall.
I called back and was told that 2 technicians would be out before the end of the night to run a camera down the drain. The original tech came back and told me to wait until it dries to clean it up - WHAT?!?!? Needless to say..the other 2 never showed up either. The tech said he was off duty but was curious to see what happened.
Next day (now 3 days after initial incident) was Sunday, we were told that a SUPERVISOR was coming out by the end of the evening. Guess who came? NOBODY!
Monday - we were told that someone would call us (after 1pm) to tell us what time he would be there. They were at the door at 7:30am and my son had to leave for work, so tech could not stay - told us to call when someone would be home and he would be back. I called at 5:15pm and was told that someone was in route to my place. That is a complete contradiction to what I was told earlier, however I was close enough to home that I could get there quickly.
Waited till midnight. Not only did they not show, they didn't call either.
DO NOT EVER USE THIS COMPANY! I WILL LEAVE A NEGATIVE REVIEW ON THEM ANYTIME I CAN - it is UNACCEPTABLE and UNPROFESSIONAL
The drain in my backyard was flooding. I have 2 large dogs that bark when the wind blows. The technician said he knocked (lie #1) and that he sat outside on my steps for over an hour (who has time to do that???)
He snaked the drain and it got stuck. He tried with everything he had in him to pull it out. It took another good 30 minutes to free the snake.
That evening I proceeded to my basement, and much to my dismay....the sludge from the drain in the yard was suddenly in my basement with a hole in the wall.
I called back and was told that 2 technicians would be out before the end of the night to run a camera down the drain. The original tech came back and told me to wait until it dries to clean it up - WHAT?!?!? Needless to say..the other 2 never showed up either. The tech said he was off duty but was curious to see what happened.
Next day (now 3 days after initial incident) was Sunday, we were told that a SUPERVISOR was coming out by the end of the evening. Guess who came? NOBODY!
Monday - we were told that someone would call us (after 1pm) to tell us what time he would be there. They were at the door at 7:30am and my son had to leave for work, so tech could not stay - told us to call when someone would be home and he would be back. I called at 5:15pm and was told that someone was in route to my place. That is a complete contradiction to what I was told earlier, however I was close enough to home that I could get there quickly.
Waited till midnight. Not only did they not show, they didn't call either.
DO NOT EVER USE THIS COMPANY! I WILL LEAVE A NEGATIVE REVIEW ON THEM ANYTIME I CAN - it is UNACCEPTABLE and UNPROFESSIONAL
1035 Boyce Rd, Upper St Clair, PA 15241
These guys are scam artists. Stay away. Technician (Chris) quoted me $345 for flange replacement including parts. After removing the toilet, price went up to $630 even though nothing new was discovered. His explanation was he will use stainless steel screws. When I spoke to his manager, he was very rude. Would never do business with them again.
11565 Perry Hwy, Wexford, PA 15090