Roto-Rooter Plumbing & Water Cleanup

Our basement  was flooded and called them, they are very responsive and came over the same day. They determined the clog in the drain outside of the house and charged me 400 to unclog it. They told me for 400 dollars (which is quite a lot) I get a follow up camera inspection for more information of the drain. But they never came back. After almost half a year, I called them again and they promised to come in a week, then they didn't come again.  I got clogged again in another property, I called Bacon's drain cleaning and they charged me 200 and also fixed it in the same day.

These guys are scam artists. Stay away. Technician (Chris) quoted me $345 for flange replacement including parts. After removing the toilet, price went up to $630 even though nothing new was discovered. His explanation was he will use stainless steel screws. When I spoke to his manager, he was very rude. Would never do business with them again.

Run away from this company. They have a bid of over $13,000 for a job our second opinion fixed for $100.  They are just looking to take advantage of their customers who are in a bad plumbing situation. They have a good line to try to convince you. Thank God for honest second opinions.