Best Water Conditioner Installation in Philadelphia PA

My garbage disposal needed to be replaced.  Alex took out the old one and installed a new one I had already purchased. He was very friendly and knowledgeable.  The job was done in no time at all.

I am thankful I called Enviro-Safe! I was having an issue with my well water so I called around to a few local companies that deal with well water and private well systems. Instead of telling me that I needed a very expensive filtration system right off the bat, Nick spent a few minutes on the phone asking me questions about the problem I was having and ended up sending out a service technician to further diagnose my problem. They were professional and courteous when they arrived and explained everything they were doing. They correctly diagnosed and corrected my problem for the cost of a service call, when they could have told me I needed a lot of expensive equipment installed like everyone else I spoke to. I trust the guys at Enviro-Safe because, they treated me like family and my money like it was their own. I will definitely call them in the future if I have any problems their company can handle!

The most important things to me when selecting a service provider are that I have confidence in their expertise and that I have complete trust in their recommendation about what needs to be done. I don't want to be wondering whether they are, for example, telling me I need a new water heater or HVAC system when in truth the existing one can easily be repaired for a much lower charge. Veteran Plumbing and Heating is that company. They won't sell you something you don't need, and they have the expertise to get it done right the first time. They are also Veteran owned and operated, and I like to support our brave soldiers who put their lives on the line for us. Chris Tucker was the technician I dealt with, and he was extremely knowledgeable, patiently explained how my HVAC system worked, did not talk down to me as a woman, arrived on time, and was respectful of my home (wore paper booties over his shoes). I now have a new HVAC and plumbing person, and could not be happier.

I have had them out to my house twice in the last year (on 2 different issues) and couldn't have been happier with them both times.  Matt has taken the time to really investigate what is going on and look at all the different possibilities before just ripping into the job.  The first time he figured out the issue with the cheapest fix possible!  The second time he offered me 2 solutions to the problem (with 2 price tags) and let me pick which way I wanted to go.  He took the time to show me what was wrong and explain things.  His prices seem very reasonable to me and the work is always done well.  Not to mention he and his wife run the business together and they are both very nice and quick to respond.

Filan & Conner completed a complex job in our house, which involved digging a trench under the family room in order to repair a broken pipe. I was pleased with the outcome of the job, which restored the family room and its carpet and furniture to its original condition. However, I would not award 5 stars because the work took longer than originally promised and there was not prompt communication with me about the delay, that is, I had to make the calls to find out the status.

I don't use or even know what YELP is.
If you want to discuss the replacement of our system, use email.
Thank you
Don Evons

UPDATE - The owner of the company heard about my review and personally called me to hear my story and apologize.  He explained that it is their company policy to always provide a written estimate and he was very unhappy that I had a bad experience.  I feel better knowing that they took one bad review so seriously and feel confident that this kind of a thing will probably never happen again under his watch.  

I'm so unhappy with this company.  I bought my condo 2 years ago in the fall and it came with a warranty so I could have the air checked in the spring once it got warmer.  I called in June and could not get an appointment until AUGUST.  On the appointed day, I waited ALL DAY for them to show and they never came.  I called and they said they called and the person who answered cancelled the appointment.  They called the OLD owner of my condo.  I had to wait another couple of weeks for a tech to come out.

When the tech finally came out he said this is wrong and that is wrong and gave me an estimate for repair.  Considering the age of the unit and the cost involved, I felt it would be better to get an estimate to replace the whole system.  They sent out a salesman who, quite honestly, pulled every used-car salesman trick, including If you sign today, I can knock $2,000 off the price and the classic What can I do to get you to sign right now.  I felt very pressured and did not sign.  He didn't even leave me a brochure behind.  He took all his papers and notes with him.  That's right, he did not leave a written estimate!  Thank goodness I took notes.