Best Water Heater Repair in Omaha NE

Excellent customer service. Scheduling was quick and easy. Honest and professional. I recommend.

I called them about a quick emergency, they came out within minutes, and proceeded to complete the job in a professional and timely manner....... it's good to see our Younger generation still taking an interest in the trade.....Really enjoyed his work ethic!!!!!

In short, these guys are the best in both service and price. I've never been happier with a technician of any kind in my life. I had a blockage in my drainage system and Chris came in to clear it; he arrived on time, with all the required equipment, and got the job done despite my house's plumbing system having seemingly been installed by a toddler on acid. I cannot recommend them highly enough. Hire them! Hire them now!

I bought a house in late November last year and there have been several unexpected plumbing issues, from tree roots in the pipes to a backed up garbage disposal. The guys at Harvey's Plumbing and Drain have fixed every one. They are friendly, fast, and effective. A pleasure to work with. Thank you for all your help!!

Ive used several times.  Always professional, from phone call through the call- Justin, Tracey and Paul all great.  On time, nice, masked, and always fair, quality work

We had frozen and then burst pipes as many did with the recent weather over Christmas weekend. Fernando was the first to respond. He was here fast and fixed the leaks. We have water! Thank you Fernando!

2 phone calls over 2 weeks looking for some water heater work to be done. No reply. Good thing it wasn't an emergency!

I wish I could give zero stars. Made a purchase on Facebook marketplace and paid through PayPal to Niagara Property Preservation. As soon as my charge was processed, I was not given any tracking or shipment information from the seller and ultimately was blocked so I could no longer contact them about my large purchase.

Scammer. Do not use this business.

We called ASAP to repair our ice maker. They came out and presumed to have fixed it in 5 minutes. Yet, after 24 hours, the machine still didn't work. They came out a second time and the new diagnosis was not the appliance but the plumbing to the appliance. However, on the initial visit no problem with the plumbing. The ASAP plumber came out and fixed the plumbing to the ice maker. Paid another fee!!!  24 hours later, the machine still not working. Now they want to take ice maker to shop and have me pay even more $$$. Frustrated with repair, unsure of competency. Would not use again!!! Still no ice!!!!

Keven came on a Monday to look at the water heater to figure out the problem. Said he wanted to check out the shower faucets but wouldn't. He didn't have any tools with him. He took the fee I owed him per my home warranty and after that he was very hard to get ahold of. He was supposed to come back on Wednesday, but didn't- I had a hard time getting ahold of him to find out where he was. He said he was unavailable can he come Friday, I said fine. He said he'd be there between 11-12:30 and that he'd give me a call to confirm. I said that works. I didn't hear from him in the morning, so I called and left a voice mail at 9:30 just to make sure he was still coming. No answer. Then again at 11:30 and 1:30. No answer. He finally calls around 2p and says he will be there in 1.5 hr. He showed up just after 4p with no tools to do whatever it was he said he was going to do. He asked me what to tell the warranty company. I said I don't know- he's the plumber, he needs to figure it out. He declared I was wrong and there's obviously nothing wrong with the water heater and left. Whole thing took maybe 10 minutes.  I am still stuck with the same problem.

I strongly suggest anyone else who uses him to request to see his plumbing license and make sure he has the tools to do his job before he comes in the door or you will get scammed like I did.

I strongly advise against the use of this gentleman and his company.

My hot water heater gave out.  I called 3 plumbers, I should have called more as Burton was the only one that could come that same day.  First, they game much later than promised.  By the time the plumber came it was 5pm.  After dinking around, he came back with his estimate.  I should state that he also included the water softener in one of the estimate options.  The highest option for softener and water heater was 12,000....that's right, 12 grand!  The lowest, which was to just replace the water heater was 1,800.  Being a single parent and being so late I agreed, even though I knew I was being gouged.  The plumber left me the paper work but I noticed that the receipt wasn't itemized.  I thought this was really odd so I called the shop the next day and requested an itemized receipt.  Long story short, I've sent Burton 15 emails and even filed a complaint with the BBB and they have flat out told me that's not how we do business.  Do not EVER, EVER, EVER do business with this company, they are horrible.

They came out for a home warranty service call and wouldn't take the check I had already made out for them at the time of the visit... then sent me a bill a month and a half later (this is the first time I had revived one from them) that said Past Due! in red ink across the middle. I was happy to pay for the service call but was not happy with their way of billing for it.