Best Drain Field Installation in Oakland CA

I needed a septic tank to sewer conversion. I chose Avalon Services, Inc. because they did their research BEFORE submitting a bid. (Another firm had a lower bid but reserved the right to increase it when the project manager arrived to start work.) Since I had looked into this project several years earlier, I knew Avalon was more realistic. Will Feliciano, the owner, was very professional, kept me informed and was a pleasure to work with. So were his workers and Jose, his foreman. Will was usually there working alongside them. We ended up having to install a pump but Will had advised me before I signed the contract that it might be required. He only charged me for the pump; not the considerable extra labor. We had one miscommunication about a possible pipe replacement under my house. That would have been avoided had I placed it in the contract. We both thought the questionable pipe had been inspected internally during this project. Since the main project had been completed, I was very worried it wouldn't be addressed. In my experience, most contractors would have walked away or charged a fortune to do it. Will and I worked out an amicable solution. The work was completed at a later date at a fraction of the cost I had anticipated. He only charged me his cost with no profit. All in all, Avalon Services, Inc. provided high quality work and professional standards at a reasonable price. It's so nice to find an honest contractor who truly cares about customer satisfaction.
Will also came up with an inexpensive solution to a problem created by a previous contractor who, instead of installing the plumbing for my washing machine underneath the floor, had placed it above the floor and built a platform to hide it.

It was great to have Shedrick do the work for us.  We needed an old gas line checked so PG&E could install a meter for our apartment.  The line had not been used for almost 40 years.  Of course, the line failed the tests.  Shedrick then had to put in a new gas line up 6 floors on the outside of our building to our apartment.  He arranged for the scaffolding at a reduced rate, did all the necessary plumbing, obtained the city inspection and permit, and was there when PG&E installed the meter.  All was done efficiently, professionally and on time.  I recommend Shedrick highly.

Jaime and Jas were awesome to work with. Leak in pipe was detected and repaired quickly. Highly recommend.

My old toilet needs to be replaced. I called them and made an appointment. But unfortunately they are 35 minutes late and did not bring the new toilet as they promised. When they stepped in, I asked them to wear masks and shoes cover. The manager was very mean saying to me: you have to wear the mask too because you asked us to wear masks!! Literally I waited 3 hours and got the answer we did not understand each other well and have to make another appointment. Very very very bad service! I was wondering how could they get 5star review! They should be out of business!!!

Reviewed during COVID 19 -

It's easy to say that Daniel and Gateway Rooter are a solid company with a professional staff. We are very pleased with the scheduling and the job itself. During this last visit, he installed a new kitchen faucet, garbage disposal, and an ADA toilet. In the past, we have also had him installed a water heater and fix exterior sewage pikes. We will continue to use Gateway Rooter. He also was very respectful about safe practices during Covid 19.

They are very professional, quick and efficient at their work! I used them for kitchen faucet replacement and the entire process only took two days. Ray and Wally are the business partners. Also, they are super reliable and good at prompt communication. Ray responds to yelp messages very quickly which I appreciated very much. Will definitely use them again in the future for all plumbing services. Thanks again!