Description
Professional Plumbers that provide a FREE estimate!
HISTORY
Established in 2020.
Infinity Plumbing is a family owned business. We have an outstanding staff that has more than 20+years in the business. From our office staff to our field technicians we are properly and professionally trained to provide excellent customer service.
ABOUT BUSINESS OWNER
Hello All, we are a family owned and operated company. We are Oakland natives . Combined experienced we have over 22 years of great knowledge. We are adapting, improving and learning new plumbing technology each day. We are here to offer solutions and great service. We hope to see you soon.
SERVICES
Emergency Services, Sink Repair, Bathtub & Shower Repair, Faucet Repair, Gas Line Services, Garbage Disposal Installat…, Toilet Repair, Garbage Disposal Repair , Electric Water Heater Inst… , Sump Pump Repair , Virtual Consultations , Drain Installation, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sewer Line Installation & Replacement, Tankless Water Heater Repair, Sewer Services, Pipe Repair, Drain Cleaning, Water Heater Installation, Water Heater Repair, Pipe Installation, Leak Detection, Faucet Installation , Ejector Pump Repair , Sewer Line Repair , Tankless Water Heater Inst… , Toilet Installation , Ejector Pump Installation & Replacemen…, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sewer Line Hydrojetting, Sump Pump Installation, Water Heater Leak Repair, Water Filter Services, , ,
Reviews
I can't praise Carlos enough! I have worked with several guys in the past and he raises the bar just way too high.. I wish he knew all trades and I could hire him for everything. He is polite, will only tell you to install/fix what is needed, no price gouging like majority of other contractors, no unnecessary upselling, answers all questions, and above all does a professional and clean job. He installed my water softener and gave me a very very fair price. In fact, I decided to get some other small stuff like water sink malfunction fixed on the spot cuz I knew he'd do a great job for a great price. I would highly highly recommend Infinity.
Christina C.
07/08/2023 12:00:00 SA
What exceptional plumbers! We were unable to have our new washing machine installed due to the previous washer leads corroding onto the nozzles, and we were eager to have our old, broken washing machine replaced with our new one ASAP. We called on a Friday afternoon and were able to have someone come out first thing Saturday morning. Our plumbers were on-time, professional, knowledgeable, and kind. They were able to fix our issues right away, and they also gave us some great advice about our water heater! All in all, these guys will absolutely be our go-to plumbers going forward!
Michael K.
09/02/2021 12:00:00 SA
I had a really old corroded water line valve for the Fridge ice maker. I decided to have Infinity Plumbing stop by and give me an estimate on replacing the corroded valve with a new valve.. They sent Carlos to review my problem. He and I discussed the problems with removing the corroded valve and he gave me a flat fee for the job. I agreed and Carlos went to work. 45 minutes later he was done. This was not a simple valve replacement. It involved cutting the copper pipe to remove the old valve and then adding new pipe and valve. Also, this involved getting into the wall itself to get to the pipe below the valve. I am very pleased with the work done. Thank you Carlos and Infinity Plumbing.
Bernice N.
04/09/2021 12:00:00 SA
Roberto and Kevin came by my place to replace the air gap for the kitchen sink to fix the leak underneath. The job was done quickly. Jas, the owner of the business, was also very responsive when I messaged him to schedule an appointment. I will definitely keep Infinity Plumbing in mind for future work needed.
My toilet was leaking at the base, and so I sent a quote request to Infinity Plumbing. Jamie came by first thing the next day, and gave me a few options to fix it (a shorter term cheaper one, and a full more expensive fix) without trying to push me at all towards the expensive one. We ended up going with the full fix, and he did a great job in the amount of time that he originally predicted. I would definitely use them again, highly recommend Infinity Plumbing.
Arran S.
11/06/2020 12:00:00 SA
Roberto helped me with a few issues over the past several weeks and has been thorough and knowledgeable in all repairs. One of the trickier issues, I've had three other plumbers try to address and he finally nailed it. He also has a very friendly demeanor. Highly recommend!
Blaire J.
07/11/2021 12:00:00 SA
Thank you Roberto! Sometimes you just get great, professional service and that's what we experienced. I called with what I thought was a clogged toilet but turned out to be much more. I was able to call late evening and get an appnt the next morning. Roberto was able to quickly identify what was wrong and worked really hard to get it all fixed. He was there awhile, worked hard had to come back the next day but was great with working out schedules. Friendly and totally trusted his experience and expertise. A relief to find him. As a real estate agent he and Infinity will be my go to's from here on out. Thank you Roberto and Carlos.
When I saw very slow drain of bathtub and backup of shower booth, I felt something went wrong. I looked for the plumber on Yelp and Jaime promptly replied ( he was the first one). Not only he is the first responder but conversation with him made me feel confident this is a person that I can trust. His team arrived very soon within an hour on the same day. As soon as he saw the slow drain problem, he identified where the problem was - sewage main. Initial work with snake was not successful due to multiple chunks of roots in the line (please see the attached photo). He then quickly suggested hydrojet and contacted others. Then the big machine became available again very soon . Through the clearing process, he and his team members worked very hard and focused on solving the issue. I watched the camera view in the sewage line! Their price is reasonable considering the amount of work but more importantly, they exactly know what they are doing. I recommend them.
Good service, price very competitive . They gave me an appointment very fast, arrived on time. Profesional and friendly .
I have known for a while that my main sewer line has been clogged. For years I've been going to Home Depot and renting a 50 foot auger to clean it out. This past weekend I was not able to and was resigned to the fact that I probably needed to finally fix my main sewage line.
I connected with Infinity Plumbing and they were at my house with an hours. Not only did they unclog my line, they saw from their camera that my line did not need to be replaced, and instead saw that roots had grown inside of it for years and it needed to be cleaned out. Keep in mind, I've receive quotes before to fix my main line and every one of them told me to replace the whole thing. Instead Infinity said my line was fine and they simply need to hydro blow the roots out.
What they did next was off the charts. They first added two new clean-out pipes to the outside my house so I do not have to go through the indoor line again. They then brought in an industrial strength hydro blower to my house (the thing had a diesel engine to it) to wash out the roots. They spent all day cleaning/fixing my mainline and worked their asses off. The cost of the services was substantially cheaper than all the quotes to replace the mainline. I know paying for plumbing's sucks, however I was more than happy to give Infinity Plumbing my money for their services rendered.
Well done Julio, Roberto, Billy, and Carlos! You all are honest, hard-working, highly experienced, and all-around good people. I'm really glad I met all of you.
David G.
04/08/2021 12:00:00 SA
I generally dread plumbing jobs but a shot/leaky shutoff under the sink had to be dealt with. Roberto came by the same day we called and did a great job. Cost was a lot less than I was guessing. These guys are honorable, won't mess with you or mess around. Give them a call when you can't put it off any longer. Now I wish I had called sooner.
Gave me a free pipe snake to identify the issue when other companies were going to charge me $200 just to identify the problem. Found a busted sewer lateral and was able replace just that section within hours. Good guys, great service. Highly recommended.
Roberto was amazing. He took his time so he could get the details right. He diagnosed my leak and fixed it perfectly. Was polite, prompt, and professional. 5 stars recommend.
We called for a free estimate for a leak that we were having and Carlos came within 20-25 minutes of the call and was able to help us diagnose what the issue was and helped to shut off the water to the backyard until he can give us the estimate of how much it will cost to fix the leak. Very friendly, helpful and answered all our questions.
Carlos and his crew did a great job fixing a botched bathroom sink drain in my house. They were all knowledgeable, friendly, and professional, and went out of their way to assess any other potential issues with my existing plumbing as well. Their scheduler was also very communicative and made it very clear exactly when they would be at my house. Recommended!
Nana C.
07/10/2021 12:00:00 SA
Infinity Plumbing was not only quick to respond to my messages on Yelp, but they were also able to send out a plumber to us within the hour on a late Saturday afternoon. Roberto was incredibly kind, patient, and definitely went the extra mile to diagnose the issue with our water heaters. He wore a mask the whole time and even took off his shoes for our no-shoe household. He found a temporary solution to our problem by reconfiguring the connection between our two water tanks, giving us hot water right away. He waived the fee for his time and troubles and gave us a free estimate for replacing one of the tanks, then set up an appointment for us for the next day.
Thank you so much Roberto and Infinity Plumbing! I would definitely recommend them for their efficient, professional, and excellent services!
Karen K.
05/01/2021 12:00:00 SA
Quick response and same day estimate and installation of a new garbage disposal. Reasonable price too. We'll use them again.
They deserve no stars, they started my little project, connecting water line from street to my property (4 feet line) less than one day's work. They cut the concrete on sidewalk and my driveway on May 30, 2022. it's been two and half months, no one has returned to finish the job. Don't be fooled by 5 star comments, it's a scam. This company is dishonest, not dependable and lazy.
Billy and team were fantastic. He responded super quickly to my midnight question (quickest on Yelp) and was able come fix our broken shut off valve in the morning (he said next time that they could even come in the night for emergencies). Due to our old crappy pipes, the work was more complex than expected, but he kept to his original estimate and the work is excellent. Thank you!
Phillip E.
04/02/2021 12:00:00 SA
Messaged Infinity Plumbing on Yelp in the morning and got a response right away. Roberto came to our house in about an hour or so after that and was very kind and professional. He spent a couple hours helping to clear our pipes, which had a backup from who knows how long ago. He had to go in from multiple angles and was determined to clear the blockage. After a couple hours he was finally able to get the clog out and cleaned up all the mess that came out as well. A+ service and very reasonably priced, will definitely use Infinity again for any plumbing needs! Thanks Roberto!!
Needed estimate on sewer lateral. Spoke to Jas over phone and set appointment, had Jaime come out for actual service. He was punctual and very knowledgeable. He was honest and transparent with the findings and what he recommended. I would definitely recommend and use again in future.
Carlos was great. I had called for a free estimate for two separate plumbing issues. Carlos arrived on time and I am embarrassed to say that my two problems turned out to be negligible. Carlos took care of them on the spot at no charge. I will definitely call Infinity Plumbing again when I have a *real* problem!
I scheduled an appointment for them to look at a clogged drain. For some reason, the appointment for the consultation had to be rescheduled day-of, and then the follow-up appointment for the work also had to be rescheduled day-of, which was frustrating.
When they got here, they said that they needed to add some new pipes and a sump pump to prevent flooding, and they would come back to me with a quote. I didn't hear back from them for a week. I checked in a couple of weeks later, asking for the quote, but they just asked for my name/address and then never responded.
They seem like nice people who know their stuff, but didn't really communicate well back to me.
John H.
08/05/2021 12:00:00 SA
I installed a new faucet in our main bathroom, but I couldn't fix a leak where the stop valves connect to the old compression nuts. Infinity responded almost immediately, and repaired the problem that same morning. They do great work, and their customer service is top notch. HIGHLY recommended.
Lexine A.
05/09/2021 12:00:00 SA
I had a broken leg and was unable to clean the drain that had backed up in the kitchen I called infinity and immediately they responded and gave me a very reasonable quote and came out within three hours and fix the problem. Roberto was very friendly and helpful. Will definitely use them in the future.
Working with Roberto was a pleasure. What we had thought might be a small water supply leak turned out to be a significant drain clog. Roberto worked diligently to implement a repair, which included a necessary replacement of the original one-way main cleanout with a two-way to allow for easier resolution of future clogs on that side of the house. He checked under the house for any additional leaks and then ran a camera both to verify the original clog was cleared and in the other direction to check the status of the clay pipe from the house to the street. All in all, we were very satisfied with his diagnosis and work ethic. Communication with Infinity Plumbing was consistent throughout the job. Good company, good employee. We recommend both highly.
Called for a slow drain in the kitchen and some leaking in the bathroom at Christmas Eve and got the response very quick. When Carlos came, He is incredibly professional, very nice and easy to work with. He used a machine like a pumper to plug into the pipe and everything works great after 10mins. He also cleaned thoroughly after work is done. One highlight is that he provide 6 months of warranty which is much better than 30 days from most companies. I would highly recommend him to anyone who is seeking for a professional plumber with reasonable price.
The kitchen sink was clogged and we tried to fix it ourselves to no avail. Infinity Plumbing was great. As they worked (the clog was very far away from the kitchen sink) they continued to update us on the progress. Their price was fair, they were friendly and professional. I recommend them highly.
Fantastic service from start to finish. Living in a 1940s era house it was inevitable we would eventually need to replace plumbing. We thought we had some sort of underground leak; contacted Infinity and Roberto was at my doorstep super fast. After crawling around under the house AND using a camera to check the pipes (for free!), he recommended breaking through our laundry room floor. Next day he returned and worked all day to get to the pipes, discovering more issues. Our pipes were cracked and needed replacing. Over four days of total work a large section of piping and junction was replaced and concrete poured to replace what had been dug up.
This was a hard job in some ways because of the age of the house, position of the pipes and my messy garage!! Infinity did great work including all the clean up and hauling away a sink and unused toilet. I really felt they worked extra hard and were super easy to deal with. THANK YOU Roberto and team - you're awesome!
Kristine W.
11/03/2021 12:00:00 SA
Billy and his crew are very knowledgeable. I can trust them with their work and craft. I've used him more than twice on our old home and they've taken care out our piping, gas, and leaks. The company is very professional and will not try to make you pay for unnecessary repairs or fixes. I did have another plumbing company come out but I felt this company was a solid business. Their number is saved in my contact list and I've recommended two friends to him when they are ready to fix plumbing in their homes.
Sally M.
09/07/2021 12:00:00 SA
I woke up to a dead water heater, spewing hot water across my basement floor. I contacted Infinity Plumbing and they responded in 5 minutes to my online query. Less than an hour later, Roberto arrived (even earlier than expected!) after texting me to make sure I was available. He quickly assessed the situation and assured me he could replace the heater within an hour. He was very pleasant, listened to my questions, and carefully explained what needed to be done. Then he removed and carted away the old heater and installed the new. And the price was very reasonable. Would definitely call them again!
Kevin E.
12/12/2021 12:00:00 SA
Roberto and his crew did an excellent job. I needed a new hot water heater when my old unit started to go. With a snap of cold weather and being worried about my family being without hot water for any period of time, I was looking to get the job done quickly. Roberto had a quote to me the same day, and started work the next day. He and his crew were responsible, professional, and courteous. They had a new tankless heater installed, removed the old one, had it hauled out, and all the work areas were cleaned. This was all before I could get one of their competitors to come out and even give a quote. I would go back to them for my future needs. Highly recommend them.
They apologized, worked with me to find a new time (a few days later), and sent me an estimate back the same day.
Thank you so much.
Jennifer D.
12/01/2020 12:00:00 SA
Jaime came to my fathers house and did an amazing job today so I really recommend Infinity plumbing and especially Jaime for being patient and helping us out. Thank you guys for everything and I hope whoever is in need for their water heater or plumbing services please ask for Jaime.
They are very quick to respond as well so I will recommend them to everyone I know who's in need for services!
Excellent service to repair a leaky bathroom faucet. I called in the morning and Jas was able to make the appointment for the afternoon. He called to update me on Jaime's arrival time.
Jaime gave an estimate and was able to fix a problem with the valve. He also checked the cartridge which had recently been replaced. Jaime was professional and explained what needed to be done.
I appreciated the prompt service and attention to detail and would use and recommend them in the future.
I probably won't request services from this company again as I had a poor experience two years ago about installing a water heater at my place. I rated based on customer service and the price of the service that I was charged.
highly recommended! Roberto and Carlos did an excellent job on my emergency repair! The service are great, they are very responsible and explain in detail for everything.
Jaime did a great job on fixing the issue. He also advised on the alternative ways of replacing the water heater at a very reasonable cost. I highly recommend him for being punctual and knowledgeable about his craft.
I own a small business. I came into work and realized water was coming up from the floorboards. I came to discover, our hot water heater's hot outtake hose was leaking, probably overnight. I called infinity plumbing to help remedy the problem. They gave me a window, between noon and two, yet never showed. I contacted them again, they said they have someone dispatched between 4 pm and 6 pm. I waited until 6:45 pm and no one showed. It was after hours, so I went to their website and booked a service visit between 10am and noon the next day. They never showed up! Prior to this fiasco, I made a service visit with Infinity Plumbing to fix my guest shower in my home for the upcoming Monday. I was pleasantly surprised when Carlos showed up. The second star was given for Carlos because he diagnosed the problem and was very attentive, respectful and pleasant. Carlos said he would arrange to purchase the part we needed and return on Wednesday to complete the job. Wednesday morning, I never received a message when to expect Carlos to arrive. Prior to heading into yoga class at 1:30, I messed Infinity Plumbing to inquire when I would have a service visit that day. She said she would get back to me. An hour later after class was complete, I did not receive a response. I contacted Infinity Plumbing again and Jacqueline, whom I had been chatting with regarding service appointments said she contacted the plumber and will be receiving a call on when to expect arrival. The day came and went and no one showed up, never got a response from anyone. Don't waste your time, find someone much more organized and equipped to handle the work.
These guys are great - from soup to nuts. Reached on Sunday via Yelp with a clog, they responded within 10 minutes, and were out promptly on Monday morning. They fixed the issue and gave us some good advice regarding possible upgrades (it's an old toilet). They'll be my go to plumbers for everything, moving forward. Thanks Roberto!
James B.
03/06/2021 12:00:00 SA
If you need any residential plumbing done right this is the outfit to call. Thank you Jas C. and Carlos,
tl;dr Great experience, I will call them first the next time I need a plumber.
Our sink was slow to drain and we tried to clear it with baking soda and vinegar. Pro tip - don't do that. The baking soda turned into a solid brick and subsequently the water would not drain whatsoever. I removed the p trap and confirmed the blockage was well into the wall. Time for a plumber!
Used request a quote and got 5 responses. These folks were quick to message and help get an appointment for a free estimate scheduled for first thing the following morning.
Billy and Chris came by when expected and were friendly, communicative and professional. They assessed the problem, explored options by examining the pipes at the ground level below our unit, and described what they would try, using their industrial grade snake, before more drastic measures such as gaining access through the vent on the roof. They made no promises and let us know a job like this would be $325 since the blockage was deep and access to the wall was challenging due to the porcelain pedestal sink. Knowing this is an atypical my sink won't drain visit, that seemed justified to me, and I appreciated that they made no promises and communicated their intentions clearly. And they succeeded! They cleaned up nicely after themselves and accepted payment by credit card with no additional fees.
Had a leak behind the fridge that was quickly going under the vinyl flooring. Jas contacted me quickly after a Yelp request and sent out Antonio within 30-40 min. The problem was fixed a couple hours later. This was after hours and in the middle of the night. Highly recommend.
So we discovered that we had a possible leak under our house or in the wall. We quickly learned that it was not just a leak but a spraying hole in the water line. Send out a request for plumbers and infinity plumbing quickly responded and said they could have someone come out within the next 2 hours. Roberto came and diagnosed the problem pretty quickly. He said that he could go get what he needed to make the repairs and gave a really reasonable price. Back in a flash Roberto was under the house with his tools and got the hole in the water fixed in no time. Roberto did a great job, he professional, courtesy and very helpful. Thank you infinity plumbing!
Steve R.
10/12/2021 12:00:00 SA
I had a garbage disposal that stop working and needed to get it checked out. I called Infinity Plumbing after finding it on Yelp and saw the great reviews. Roberto answered the call right away and said he could be at my place latter that day. He came though latter in the evening and was able to replace my garbage disposal with in minutes. Great guy, great service! Thanks Infinity Plumbing!
They showed up. That maybe doesn't sound like a glowing review, but it is. They came right away to fix my leak, and did a good job detecting it for a reasonable price. Would definitely recommend them, especially in an emergency.
Roberto helped me out with an easy fix while others tried to have me commit to expensive & unnecessary work.
Worst business ever!! I called on Tuesday morning, 7/28/21 to inquiry on an appointment and they set my appointment same day between 1pm -2pm. My husband took a day off from work to meet the plumber, but they never showed up or called. Instead I had to call and they reply with a text to reschedule for the following day. I should have known that was a red flag. Instead I gave them the benefit of the doubt and took next day off from work to meet the plumber. What do know, same issue!! No call, no show. I'm starting to think this is not even a real business. If you can not commit then let us know so we can find someone else to do the job.
Waste of a PTO!!
Andrew H.
02/09/2022 12:00:00 SA
Came out quickly to fix a leak. Friendly
Kevin H.
06/08/2021 12:00:00 SA
I've had a small leak outside the house and wanted to fetch quotes from several plumbers. I received a few visits, and they ranged in prices from $450-$600 to replace a valve connected to some irrigation zones. This valve leaked when it was opened, leaked even more when closed.
Infinity Plumbing was the last quote, and Jaime showed up. He took one look and asked that I fetch a wrench and then proceeded to show me how he believes he can be fixed by slightly closing this, loosening that, then tightening this. Voila, leak fixed. I wanted to compensate him for his time in making the visit and for such astounding efficiency and honesty - he instead asked that I write a Yelp review instead, and so here it is. Infinity and Jaime will certainly be my go-to plumber, as this level of honesty is uniquely rare and I can never place any sort of dollar value for this sort of honesty. It's simply something that I must support and encourage others to support. Thanks, Jaime!
C Lee G.
02/09/2022 12:00:00 SA
Going out of business? Infinity only registered with the Secretary of State in July 2021. So they've actually been in business less than one year. Carlos operates under another business -- Advantedge Plumbing. That business was also only established in 2021. (Registered with the Sec of State in September 2021)
I paid Carlos to create a stub out for a hose and rough in waste and water lines in an office studio. Every aspect of the job was performed below standard according to the GC and the work was never finished. Carlos repeatedly promised to send a refund, but now ignores my correspondence.
We recently upgraded our backyard to include an outdoor gas fire pit. The final step in the process was finding a plumbing company to connect our gas line. Surprisingly, this wasn't an easy task. We eventually received a few bids, including one from Infinity. The quote was extremely reasonable and they were able to do the work in short order.
Jaime came out a few days later and did a fantastic job. He explained the work involved and gave us additional recommendations to ensure the gas line works properly for years to come. Thank you Jaime!
Infinity plumbing helped replace a pipe that was leaking. They were responsive, did a great job, and finished the job quicker than most companies responded to our original inquiries. They came out the same day and had the work finished the next day when most companies took a few days just to respond. They offered a very competitive price and a 2 year warranty which we appreciated as well and now we don't have to worry about getting a sky high water bill again.
Chris M.
04/05/2022 12:00:00 SA
I can't thank you guys enough for getting the job done very nice meeting you and your crew! I'll try to find more work for ya thanks again!
Carlos came out right away to help me trouble shoot my garbage disposal. He heard the problem, suggested a few home remedies, and didn't charge. That's some integrity, and a good way to make a long term customer. I'll be calling Infinity in the future!
Our plumber Carlos was simply amazing! He was courteous, honest and very professional, well protected with facemask and shoe coverings, and very efficient. 10 minutes later, he was finished and the drain was unclogged! He solved the problem FREE-OF-CHARGE!!! A few other places will charge you $150$-$200 for this! I'll definitely use these guys again and we now have a go-to plumbing service. Thanks, Carlos!
I got a prompt response, and they were out to assess my issue with the kitchen drain. There were no hidden cost and I was told up front what my options were. My tenants are happy, and I am pleased with the professionalism and promptness with which Carlos completed the job. Thank you, Infinity!
Se Y.
07/06/2023 12:00:00 SA
I called Infinity Plumbing not knowing what to expect. I had a main line clog or blockage. Carlos answered quickly heard me out and said Somone will be out there Later today. He came did some work answered all my questions super polite super profecinal. Now my shower and Toilet water is going down and I am so grateful. He will be emailing me some options short term and long term solutions. Thank you team. I will definitely call again if I need anything in the future.
Nicki H.
08/05/2021 12:00:00 SA
We have used Infinity for multiple bathroom issues and were extremely pleased with their service. Great communication, thorough repairs, and quick response times. Highly recommended.
Infinity Plumbing was very quick to respond, courteous, friendly, and professional. When Robert V Came out to the house to provide an estimate, once I approved it he was ready to start work right away. He gets a #1 rating of 5 stars from me. He also was extremely thorough with professional knowledge and offered detailed information on how to keep the problem from happening in the future.
Emily P.
08/06/2022 12:00:00 SA
I appreciated the team of workers, who were friendly and did the technical elements of a washer/dryer hookup install well. However, the scheduling was pushed back multiple times, and they did not communicate about what electrical outlets they needed to install a new pump, so now we cannot actually use the washer and dryer. I'm grateful for their creativity installing it, but they promised to return to make it usable, then did not return despite my paying the full invoice. We asked for their assistance making the washer dryer hookup, but they neglected to inspect enough to know a gas line hookup was needed, so I would only recommend them to experts who really know how to demand what they want.
Carlos is excellent. Very knowledgeable regarding tankless hot water heaters, brand comparisons, performance and ultimately went with Infinity Plumbing because he was patient, professional and knowledgeable. He removed our two 50 gallon hot water heaters from the attic without issue and replace it with a large Reem unit. It's been a week so I may need to update my review later but right now zero issues with the work done and we are very happy. Highly recommend getting help with plumbing issues from Infinity Plumbing!
I was out of town for almost three weeks and came home to a drainage issue in my kitchen. This was my first time dealing with clogged sinks, so I was incredibly stressed out.
Cue to 24 hours ago, when I reached out to Jas. I was booked a plumber for the next day (today). Roberto is the sweetest, funniest, most diligent person I've ever had the pleasure of interacting with for home repair services. He initially ran into problems with the piping but persevered and was able to finally remove the clog. He also stayed for a while after running the snake to make sure the dishwasher and garbage disposal were working properly. $195 for clearing a nasty clog, professional communication both in person and virtually, and some tips to improve my Spanish? Pretty solid.
I highly recommend Infinity Plumbing, and if you get a chance to book Roberto, go for it!
Seymour L.
03/03/2021 12:00:00 SA
I had an awesome experience with Infinity Plumbing. After putting the call out on Yelp for a leaking bathtub, the first response I received was from Infinity. They were able to come out that day and quickly diagnosis the problem. Turns out it was a relatively simple fix and so Jaime took care of it on the spot.
Roberto has been super responsible, diligent and helpful!
Tony B.
01/04/2022 12:00:00 SA
Management is not friendly if you have an issue with the service or work. Customer is never right. Would advise to hire at your own risk.
If I could give them zero stars I would, I am still waiting on a paid receipt from this company, would not accept credit card so I paid with check.
Roberto showed up from Infinity Plumbing for a minor plumbing fix and he was so great that I asked him to knock out a couple more issues and give me some rough estimates on some other fixes down the road. Everyone at Infinity Plumbing was helpful and courteous. Roberto's service and communication were excellent. Definitely will use them again and would highly recommend.
Thanks!
GV
I must say this company is great!! Carlos came out to assist my parents drained it, talked to them, explained items in detail! He was wonderful I would highly recommend this company to anyone!!
I send them a message Friday night, they reply right away and had Carlos come do the inspection Saturday morning. Sunday morning he was already at my house doing the repair. Awesome work and communication.
Infinity plumbing responded quickly, was clear, came on the same day of my request and repaired my plumbing issues at a reasonable price! Highly recommended!
My experience with Infinity Plumbing was great! We just moved to a new home and Jaime was super helpful in repairing a leak, installing a faucet and unclogging our shower heads to improve the pressure. I would highly recommend them!
Jay K.
03/04/2022 12:00:00 SA
We had an issue with our water heater and had a leak. They were able to send Carlos over and he was able to resolve the issue right away on the same day we had contacted them. Within 30 minutes he was able to resolve the issue and stop the leak. Great service and honest diagnosis.
Sendy C.
06/11/2023 12:00:00 SA
We experienced a plumbing emergency when our mainline got backed up. Our usual plumber was out of town so we found Infinity Plumbing. They called us immediately, explained what was likely the problem and booked time to come fix it first thing the next morning. When we had an issue with another sink days later, they came over again to make sure the job was fully complete. They also explained everything to us in detail which built a level of trust in their service and work. They have a generous warranty program and encouraged us to call again if any other issues came up. Will definitely hire again!
Jennifer Y.
01/08/2021 12:00:00 SA
Responded to my message immediately, even though it was after 8 pm. Scheduled free estimate for 8 am the next day and showed up promptly. Technician Roberto was thorough in explanation and showed me the problem with his snake/camera.
Definitely recommend. Very reasonable pricing.
Much appreciated help!
Julie B.
08/07/2021 12:00:00 SA
These guys are great. The plumber who was assigned to me texted a half hour before he arrived. Our refrigerator had stopped making ice or dispensing filtered water. He tried the water line, determined that the problem seemed to be occurring within the fridge itself (something they don't do) and was very through and polite. Didn't charge me for the visit. The next morning, the fridge started dispensing water and ice again. Was it the plumber? Who can say, but I was thrilled to have the problem fixed and no bill to pay.
stella n.
04/08/2021 12:00:00 SA
Plumber is here same day. It cost 175 for the snaking of the drain. But I needed it to be fixed stat and they were the only ones available. Thank you very much!
Very fast response. Someone came out to give an estimate. The only issue that made me reluctant to move forward with the service was that the plumber wasn't able to answer all my questions regarding placing a part on my water heater if something goes wrong and it doesn't work. So I had to pass
Hector g.
09/01/2021 12:00:00 SA
Punctual professional and knowledgeable. Infinity Plumbing diagnosed the problem quickly and efficiently. They then repaired the problem in a timely manner and at a great price. I would definitely hire them again.
Billy and his associates(Roberto) are just a delight to work with.
Super responsive: more often than not, I can get them come out to our house on the same day for pretty much any issue. And Billy personally has come to my place twice very late in the night to help me inspect potential issues.
No exorbitant consulting fee: I've had plumber coming to my house and I had to pay $150 for 10 mins of consultation cuz it's their minimum charges. And Billy would come to my place doing a much more thorough inspection for no charge at all.
Efficient and solid work: recently just had a water heater installed by them, while there was a small hiccup, but Billy came out at 10pm in the night to help us remedy that. And now we are finally able to enjoy a very well upgraded water heater instead of the antique that came with the house
Infinity plumbing is definitely now my go to place for any plumbing needs and I'm also recommending them to my neighbor.
James R.
10/02/2021 12:00:00 SA
Super fast response time, friendly and knowledgeable plumber. On time and ready to help. THANK YOU!
We had a broken pipe that we were able to fix ourselves, but wanted some pro's to come double check our work. Roberto from Infinity came out same day, noticed that we needed to add some cementing to our pipe, and proceeded to cement our pipes for us -- all at no charge. We're thrilled for the quick and generous service, and can't recommend these guys enough. Thank you!!!
Nicole V.
09/02/2022 12:00:00 SA
Contacted Infinity Plumbing months ago after 10pm when an irrigation pipe burst in our backyard and we needed emergency services. They came within 30 minutes, stopped the water and gave us a quick quote to come back the next day for a long term fix. No other company we contacted coukcome that night. I was very happy with the service.
Unfortunately the same pipe burst again, despite repairs. While they did come out eventually to fix it, they did not show up for multiple appointments and I have not been able to reach them to come and turn the water back on and check that everything is working (like they said that they would).
Brianna H.
01/07/2022 12:00:00 SA
My toilet was backed up, Roberta came back to do the follow up visit, nothing was wrong with the pipes because he himself literally fixed it for us less than a month ago, he used a video cam snake to check the pipes and it was fine, so can to the conclusion that it was the toilet simply aging and needed to be replaced, the following morning, my brother Alex and I met up with Roberta at the local Home Depot, he helped us pick the toilet, of course we ourselves decided which one to get ultimately, Roberta and his assistant replaced the old aging toilet fast and furiously , hauled away the old toilet for us too, thank you, Roberta, we feel that we have a great plumber on our side now!!!!
Also, I would like to thank Carlos , Julio, Billy, they are all part of the reasons why I am a repeated customer! Thumb up to you all!
Had a slab leak in the backyard and Infinity Plumbing responded immediately and came out within an hour. After reviewing the situation they recommended a more cost effective solution since I never used the water line in the backyard; Even charged me a very fair price for a weekend service call. Great service and would use them again in the future!
Excellent service, fast response, reasonable price, kind and knowledgeable people. What else could you ask for?
Really impressed with the owner Jas' quick response time, and getting their amazing plumber, Jaime, to our house the next day. Jaime was on time and completed the job (replacing a bad regulator) with great skill. Our water pressure is now perfect and consistent and the price was unmatched by any other plumbing company. So happy to have found Infinity Plumbing
Vickie R.
01/12/2021 12:00:00 SA
I highly recommend Infinity Plumbing! We had a really bad clogged kitchen sink. Jaime Reyes installed new pipes under the sink and unclogged the drain. We can now use the clear out trap under the sink to snake ourselves if we ever have a clog again. Jaime did an excellent job and even cleaned up after he was done. We will use their services again in the future because we want a new toilet installed. Thank you Jaime!!!
Sup S.
06/07/2021 12:00:00 SA
I had a drain issue present Sunday afternoon. By Sunday evening Jas confirmed a technician will arrive Monday am between 9-11am. Jamie arrived within the time range and had the problem figured out and completed within 30 mins. Thumbs up for both Infinity and Jamie
I've called Infinity Plumbing for three separate, unrelated issues in the past few months. Each time, they responded quickly, sent someone out right away, and offered very reasonable rates. And Billy, who did the work, is just wonderful; he is knowledgeable, efficient, and dedicated to getting the job done perfectly. I decided to try them after reading several reviews on Yelp, and I'm so glad I did; we will definitely call Infinity every time from now on.
This is the 3rd time we've used infinity plumbing. They respond quickly and have come out and started work within days (all the things they've helped us with has been non-emergency issues). The most recent one, was an old water hookup in our laundry room. They gave us a good estimate for it and started working on it a couple days later. I asked if they could move the new laundry box a few feet to the side of the original location now that they were working on it anyway - they updated their quote on the spot. Turned out they couldn't move it all the way due to some unforeseen issues behind the wall in the new location, so we ended up just moving it about a foot and they gave us quite a rebate since what I wanted wasn't possible. Solid team and a go to for all my plumbing needs.
Infinity Plumbing to save the day!! Before reaching them I called two plumbers out when we had a leak in our ceiling. First said nothing gets wrong and said likely AC, Infinity came next and did a super thorough check and found a slow leak on our toilet seal that was dripping into the floor and through the ceiling! He showed me everything... why it was obviously not the a/C and demonstrated how it was leaking. He fixed it right away, and so glad. If I had listened the first guy we would have done nothing and our ceiling would have been so much more damaged before we figured out that we needed to fix it!
President's Day Weekend, we had a leaking shower that got worse as we tried to repair ourselves. I think I am not alone in feeling the dread for such matters. Roberto at Infinity Plumbing was the first to respond., coming out on a Sunday morning. He quickly ascertained that the water main was not shutting off all the way as the pipes on our older home were original and corroded. He explained everything, was extremely patient, answering all my questions. His rate was also reasonable given the scope of the work. He began the same day, returning with his work partner Carlos. They worked into the night, installing the new water main. Roberto is knowledgeable, honest, patient, generous, hard working, and extremely kind. I feel so relieved about the excellent repair. Thank you again Roberto!
Amy L.
08/06/2022 12:00:00 SA
Great experience.
Dishwasher wasn't draining in the middle of the night. Put in a request for quote at 3AM. Got a response by 7AM and scheduled a visit. Was the earliest available responder. Showed up at 4PM. Took one look and fixed everything on the spot and charged for one hour of work.
Quick, reliable, honest. Would use again
Such a great experience. Our master bathroom is quite old -- the sink faucets had been leaking for some time, and when the shower handle broke it was time to get them both fixed. We contacted a number of plumbers, but most were booking appointments a week or two out. Infinity came out the next day and replaced the sink hardware, but the shower handle was so old they needed some time to find a part that could work. They managed to find one late in the day, calling us after hours to let us know they could come back the next day to install it. We had some time constraints, so Jaime volunteered to come early morning before his first appointment to squeeze us in. It's such a pleasure to work with a company that makes its customers a high priority. Next time we need a plumber, we know where to go!
I called infinity plumbing when my hot water ran out. They were responsive and I was able to schedule an appointment quickly. Jaimie fixed the problem without charging because I didn't do my due diligence to check to see if the pilot light. Great service right? He also provided a quote for 2 garbage disposal installs to the tune of $230 for BOTH. I scheduled the install immediately. Another guy showed up and installed one, but mentioned more parts were needed for the second. He then attempted to charge an additional $230 for the second install, which I was not quoted initially. I declined and wound paying the full price for one garbage disposal install. I reached out to the number provided to ask why I was being double charged and NEVER GOT A RESPONSE. Watch out for these guys, they will try to make an extra buck off of you if you let them. I was initially happy with the service, but once I encountered the nickel and diming I walked away disappointed. Cannot recommend
david m.
08/12/2022 12:00:00 SA
They came out and did not fix correctly the first time. Once I noticed the sewer leaking after they came I called to have them come back to fix it. They said they could come in two days. I told them we have 3 people and no toilet or running water so could they please come sooner. They said they could and would contact me first thing in the morning. I contacted them at 9am and they told me at 10am that someone would come between 2 and 4pm. No one contacted me. I texted at 4:30pm and asked if they were coming. They said he was stuck on a job. I contacted again at 5:30pm and asked if he is still coming. They texted back and said someone would come about 9am the next morning. I called at 10am and asked when he would arrive. They said he couldn't come until that afternoon (a Friday). I said if you can't keep your promises, please refund my money for the first unsuccessful attempt so I could hire someone else. On the positive side, they agreed and promptly gave me a refund. The communication was very slow, frustrating and inconsistent. I will not use them again.
Jasmeet D.
04/12/2021 12:00:00 SA
No show. They were pretty prompt with booking an appointment. Even received a text confirming someone was on the way. Made a phone call and was told they would call in 10 min with an update. Still waiting. Glad this wasn't an emergency
Diego S.
06/09/2021 12:00:00 SA
They replied and got to my home quick for a free quote. It turned out that there was nothing properly wrong with my heater, but they helped to get it running anyway and didn't charge a dime for it. 10/10.
Infinity came out to our nursery to quickly repair a broken hose bib that started leaking. Very quick, reasonable pricing, we will use them for our future needs!
So happy to have a new go-to company for our plumbing needs! After our former go-to went out of business, we needed emergency help with our broken main waterline. I sought out estimates on Yelp and within seconds (literally - less than a minute), Jas responded and sent Roberto to us in 30 minutes. Excellent customer service, the repair was fixed quickly and all on a Sunday! Couldn't be happier - thanks Jas and Roberto!
Great experience! Very quick response and very efficient work. Would highly recommend this
Erick H.
01/06/2022 12:00:00 SA
We had a leak in an upstairs bathroom that required replacement of the shut-off valve. Roberto and his teammate came right on time (having advised they were on the way), and very efficiently took care of the issue. They were friendly and up-front about the cost and time needed for the repair. They inspire a lot of confidence and we'll definitely turn to Infinity again if any plumbing issues come up.
Infinity was able to send out Billy the same day after contacting them on a Saturday morning to do a gas leak test in preparation for a city inspection for a separate project. He was thorough and took the time to check all potential leak points throughout the house including the tight spaces in the attic, which can be a pain. I appreciate his attention to details as he understood the safety importance with a potential leak. He was knowledgeable and made recommendations to help with the inspection. I also appreciate his respect for our home and put on shoe covers without having to ask him. The cost for the test was less than the one other estimate I received on Yelp, but did not compromise on quality. Infinity Plumbing and Billy is a great value. He deserved the extra tip for his time on a Saturday morning and highly recommended.
Had a clogged drain from the kitchen that was overflowing into the garage from the washing machine drain. I tried all day on Sunday to get it fixed myself, but to no avail. Getting frustrated and desperate by this time, so reached out to many plumbers, but none of them were available on Sunday. Scheduled for a few plumbers to check it out on Monday since all said they would provide free quotes, since I had no inkling what such a service would cost.
On Monday, one plumbing company came hours later than scheduled & quoted a ridiculous price (I could have bought the machine itself for the amount that they charged). Another called and said they couldn't make it till Thursday. Infinity Plumbing was the only one who came on time, had the right equipment (a pretty powerful auger), got my drain unplugged in no time & didn't cost me an arm and a leg (they were not the cheapest, but they have great customer service that makes up for it). Roberto was great. Next time, I will call Infinity Plumbing as my sole plumber for any emergencies that I have.
I called last week. They came out to give me a quote. The technician stated that he would send me the quote via email. I never heard back from them.
Excellent! Across the board! Professional and efficient! Excellent service, communication, clean, and affordable! I definitely would recommend Infinity Plumbing as the job that was completed was extremely difficult but was done perfectly.
Great service with a decent price, the guy was super nice and did a good work.
We had a gas line leak that PG&E couldn't address (beyond their line) and Roberto of Infinity Plumbing showed up at 8:30 p.m. (just an hour after I contacted them) to address and reedy the issue so that we could have our gas turned back on. Roberto was professional and quick to come up with a solution to get us back up and running. Great service!
Denise W.
03/09/2021 12:00:00 SA
Was able to get the shower drain de-clogged so quickly. Great service and fortunately it was a pretty simple clean out. Would definitely call them again.
Marty M.
07/08/2022 12:00:00 SA
Our ejector pump system suddenly stopped running a few days ago. Thanks to the insanely loud alarm, we knew that the waste level was high, and it wasn't one of those things I'm prepared to handle myself.
I requested a quote from Infinity Plumbing; they responded in 10 minutes, and came the next day.
They determined that our ejector pump system hadn't been serviced in many, many years, and was simply coated in gunk. A short while later, they had it working again, and provided us with a prescription to keep it and everything connected to it running smoothly.
Reasonable pricing, charming folks, and completely fixed in less than 24 hours of requesting the quote. Excellent service all around.
Thanks, Roberto!
Working with these guys was super quick, easy, and convenient. I highly recommend them!
I messaged them this morning on Yelp Quotes. I had two requirements: 1) I wanted an appointment ASAP! Preferably today. And 2) free estimates! I like getting the issue evaluated free-of-charge before any big cost decisions were to be made.
I received a quick response back from Jas C. on Yelp messages. He was able to send a technician within 1.5 hours of my initial message. I was lucky on their availability and the proximity of Roberto!
My issue was my garbage disposal was leaking when we ran the dishwasher. Roberto reconnected a disconnected tube, and tightened things up with a screw driver, and it was up and running smoothly just a couple minutes later! Man, adulting is hard, but better with professionals around lol.
Roberto wore a mask, took off his shoes (without being asked) up in my Asian household lol, and overall was very friendly and professional.
Thanks Infinity Plumbing! Highly recommend these guys again!
Awesome! Not only were they the only emergency plumbing co. to even respond on Sunday, but they showed up within an hour, diagnosed the problem (which was major; EBMUD had been by first), came up with a creative, alternate solution to the more obvious (but very destructive to the front yard) fix, and got to work right away. They also worked well into the evening and had the job completely wrapped up by 11 am the next morning. Roberto & Carlos were incredibly friendly, patient, and helpful in explaining the issues and possible solutions, and quoted a very reasonable estimate (which they didn't go above). I look forward to calling them again for non-emergency repairs! :)
Sam P.
01/02/2021 12:00:00 SA
Great customer service, fast response time, and guarantees their work. What else could you want. Check them out if you have any needs.
They were prompt and gave a good bid. Tried really hard to be fast and work with me. I appreciated their communication and follow through.
Max C.
06/10/2022 12:00:00 SA
Good and reliable. They charge a reasonable price. Many business jack up their prices due to inflation, but this company does not do that.
I just want to pay for good service and not feel ripped off. I would definitely use Infinity Plumbing again.
Ellen B.
01/11/2022 12:00:00 SA
Great service - we used this company to install a gas shut-off valve. Responded quickly and pointed out problems with the piping. Charged a fair price to replace some of the pipes and install the valve. When the shut-off valve failed, he responded the same day to my text and the valve was replaced without an additional charge. The plumbers were professional, polite, and followed COVID protocols when they entered our home. Will use them in the future for any plumbing needs.
Roberto and Jas C. are very knowledgeable and efficient, they provided a virtual estimate and the quote is very competitive. Roberto come along and wear the mask all the time during the main shutoff valve replacement. They also provide One year warranty, which I am already very satisfied what he helped us.
Jaime and Jas were awesome to work with. Leak in pipe was detected and repaired quickly. Highly recommend.
Brian A.
01/12/2021 12:00:00 SA
The team was great in responding quickly and they got the job done as smoothly as possible for a reasonable rate. I couldn't be happier.
Roberto is the best!! On a Saturday afternoon, 2 toilets decided to (1) overflow after refilling the tank and (2) display slow drainage after flushing. When investigating why, we found wastewater in the yard smh so we needed this corrected NOW. We officially have a blockage (it's probably roots in the drainage pipes..)
Roberto was at the house lugging his heavy 100+ ft industrial snake into our backyard within an hour of making a S.O.S. request on Yelp. He was able to breakup the blockage and the toilets were back in working order! The whole experience was so quick and efficient, our nerves around potentially having a huge problem were instantly calmed. He talked us through his process and offered helpful advice and HE DID NOT GOUGE US BECAUSE WE WERE IN NEED!!
If you want a reliable company for plumbing, Infinity is where the magic happens. By the way, Jas is very pleasant to speak with when booking their services. They kept tabs on Roberto's arrival and maintained great follow up.
10 stars
My experience was awesome! I set up the appointments with Jas, Roberto did my virtual and in-person consultations/quote appointments, and Jaime did the actual work. They were all so pleasant! The pricing seemed reasonable and the quality of work is great. I'd definitely use them again.
Set S.
02/12/2022 12:00:00 SA
Flaked on us multiple times. I think they respond on Yelp to make them look good but don't follow through and never did the work or even called to apologize.
Rob R.
05/11/2023 12:00:00 SA
We overpaid by $1,200 for an Oakland sewer lateral job due to our own clerical error.
When we reached out by phone and email to have the overpayment refunded, we got ghosted. We paid them too much by accident but they won't reply or pick up the phone to acknowledge it.
Orlee S.
03/10/2022 12:00:00 SA
Infinity plumbing was Quick, responsive,m. I definitely recommended them and would hire again.
We had our issue come up 9pm on a Sunday night and started looking for an appointment via Yelp. Within 10 minutes I had a response, and another 10 minutes I had an appointment scheduled for the next morning. Billy was on time, quick, explained the issue well, clean, and was quick to fix the issue. I will definitely call Infinity first for any future plumbing needs!
Roberto at Infinity Plumbing was great! He was responsive from start to finish. He came to my home to survey the work at no charge. He told me what was needed and the cost. I found him to be honest and reliable. Once I had the part, he returned (just as he promised) to do the installation. When he was done, he cleaned up my space. Infinity will now be a go-to plumber for me. And, their prices are reasonable!!
Before we were dealing with a cheap water heater that was over 20 years old and ran out of the 6 year warranty. It was no longer providing hot water. We got a new electric Bradford White with a much longer warranty all thanks to Carlos and his sidekick. Carlos was super responsive, honest, and gave us very simple but detailed instructions. Lowest price around town, hands up! He came on time and we got the work done in one hour. We have hot running water again all thanks for Carlos. He was super humble, respectful. We love him! He also was so kind to do the repiping for us all included for a very low price.
Wendy B.
11/10/2020 12:00:00 SA
Roberto was great at coming out quickly to look over issues with my water heater. Very personable guy and very helpful! He's a gem, polite and very positive.
Ann L.
01/08/2022 12:00:00 SA
Roberto did a fine job on repairing a clogged drain and broken pipe in a basement window well. Was a difficult location to jackhammer concrete against a window and the foundation. They replaced the broken pipe and drain. They also took care to cover the floors, stairs, and our shelves in the basement to protect from dust. I would use them again.
Ashley S.
02/11/2021 12:00:00 SA
I was amazed with how friendly and efficient the Infinity team was. I called last minute with a leak in our bathroom sink and they showed up shortly after my call to take a look and it was quickly resolved with no stress! Roberto was fantastic and very friendly (and took all necessary precautions during COVID). The team was very communicative via text about arrival times, estimate links etc. really appreciate it!
Kaitlin M.
09/07/2021 12:00:00 SA
I had a blocked garbage disposal and used the Request A Quote feature. A few places called and said the problem sounded small but that they had minimums that would cost $150$-$200 even if the repair was small. Infinity responded and said they'd come over and check it out without a fee associated for the visit. The fix took five minutes and they refused payment. I'll be using them for all plumbing needs moving forward. 5-stars!!!
Extremely kind and communicative throughout the whole process. Highly recommend!
This is my second review of Infinity Plumbing.
My first excellent encounter with Infinity Plumbing was back in the fall, when I called on them to look at a leaky toilet. When their scheduled plumber was unable to complete his previously scheduled job to arrive in time for my free consultation, owner and manager Carlos apologized and remedied the situation by showing up himself, comping not only the consultation but also the repair and parts. At that time, I wrote By investing an hour and some impressive customer-service, Carlos converted a disappointed customer into a customer-for-life. And I meant it.
Fast-forward half a year to this month. The ejector pump in my basement bathroom stopped working. (This issue was unrelated to the previous repair.) As soon as I called, the entire Infinity Plumbing team jumped into action. Jazz booked the appointment for only about two hours out from the time I called in. Then the whole crew -- Carlos, Jazz, and Romeo -- showed up to get the work done. Carlos and Romeo diagnosed and completed the repair in record time, as Jazz walked me through the administration and billing. The whole process was smooth and efficient, they left the bathroom spotless and had emailed me a receipt before they even drove away.
If I could give six stars, I would. I said customer for life, and I meant it. Thanks, guys!
Couldn't get the pilot to start on our water heater. I contacted Infinity and they sent Roberto out in the morning. He was able to fix it within five minutes and did not charge us. Would definitely recommend to others.
First time using Infinity Plumbing & it was quite a quick response from the owner and he answered all questions. . What I wanted to fix was job well done by Roberto, the plumber. It was quick and guaranteed! I recommend Infinity Plumber! Great doing business with this plumbing business.
Rhee K.
05/12/2021 12:00:00 SA
Efficient. Transparent pricing. Easy to contact. Quick to book.
I sought out quotes via Yelp. Infinity was one of the first to respond. We needed a valve replaced to properly connect our dryer. They sent a plumber over to us that same day and we had the work completed before the day was over.
The plumber that arrived followed COVID safety protocols and wore a mask the entire time. He was super kind--he even removed his shoes (without being asked) when he saw that we are a no-shoe house.
I will hire Infinity again if any other plumbing issues arise.
I was standing in inches of water this morning when my shower drain was super clogged. My husband called Infinity and Roberto was able to come out around noon. Great response time, fair price and I appreciate the text update and emailed receipt.
Awesome job. Thanks and what a relief to get the problem resolved the same day.
Roberto did a phenomenal job on our emergency plumbing situation. The piping behind our pedestal sink was knocked ajar during a cleaning, and I just didn't have time to address this myself. It was worth calling someone in to get it fixed.
My wife called and an hour later, Roberto showed up, scoped out the problem. He determined it was a simple enough fix, ran out in the rain to his truck and came back and within 15 minutes, everything was fixed and working perfectly.
We will be working with Roberto again for any future plumbing emergencies.
All of the above reasons are why you should call and use Roberto for any of your needs, but I can't pass up the fact that despite driving out for an immediate house call - during COVID, using some of his own materials, and spending even just a little time fixing our sink drain pipe - Roberto refused to charge us for the quick and easy job. This was a move of generosity and integrity, showing Roberto takes pride in his work and wouldn't charge for something so readily and simply addressed.
I assure you, this is the guy I'll be calling when something I can't handle goes wrong in the future.
Had a clogged sink. Roberto showed up as planned and was super thorough. Price was fair and the work was spot on- highly recommended!
I was very impressed with the speed and efficiency of Carlos site visit and diagnosing the cause of my leak. He was a PROFESSIONAL. All the other places quoted me out of my range and I was so really happy with the value I got from this business. As my leak was a quick fix, I utilized the rest of my appointment to have Carlos to look at land clear out my vanity P trap and I'm so glad I did!! Hope I won't need your services anytime soon but I trust I have found a reliable outfit for future plumbing issues.
Slab leak at Home!! Carlos and Jas rerouted the supply line at the manifold and stopped the leak. Dedicated, friendly and efficient! Even fixed a supply line from the water heater that was rusted without charge!
Carlos and his team installed a garbage disposal for us today! It was very nice to work with them. The price was very reasonable, they were responsive and fixed everything super fast. They did a good job!
Roberto & his crew are amazing!
Our water heater went out right before Christmas. Infinity was quick to respond even on Christmas Eve & were able to send Roberto & his guys right away. All
Around great communication, including Email & text updates when they would be arriving,
Roberto & his team worked all day & into the night to fix our issue. They are hard working, efficient & the best we have found in the bay so far! 10/10, highly recommend & will be spreading the word. Thank you Infinity, you made our Christmas!
Dan E.
03/05/2021 12:00:00 SA
We had a sudden and terrifying leak coming through the ceiling last night. A different plumbing company came overnight and left a big hole but couldn't find the problem and incorrectly judged the problem (they thought it was a drain leak, so we left the water on overnight, causing even more damage).
Roberto from Infinity came in the morning, systematically investigated, found the problem quickly (a poorly installed shower valve cracked and leaking), got the replacement part, and fixed it good for a super reasonable rate, explaining everything as he went. He's referring us to a drywall worker to fix the water damage and make everything spiffy again.
(For a good time, ask Roberto for his opinion on copper pipe vs PEX, lol!)
That omg water is pouring out of the ceiling feeling is super scary, but I feel way better now.
Clay H.
09/08/2021 12:00:00 SA
I found my go-to plumbers! I moved into a new place, and the private sewer lateral (PSL) needed testing and certification. Infinity was very responsive when I reached out on Yelp, and communication was fantastic - very responsive, clear, professional, courteous. The quote came in significantly cheaper than another quote I had (and I hadn't told Infinity what the other quote was). They're one of the first contractors I've ever worked with who actually showed up on time, when they said they would! And when the first attempt at certification failed, they quoted me a very reasonable price to do the repair. And that job was done quickly, they left the work area clean and tidy, and they did good quality work using good quality components. And most importantly of course, after the repair, the PSL passed certification with the public utility, just like it was supposed to! If I have any other plumbing, I'll turn to Infinity.
^ re-reading my post, it's a little silly how enthusiastic I am about these guys, but they were that good! :-)
Jeffrey B.
07/01/2023 12:00:00 SA
Carlos responded in record time! Re routing lines that made no sense! Carlos was able to help me out so much. I was so impressed I will definitely be using him to do all the inspections for my real estate
Infinity Plumbing was able to effectively clear a slow drain promptly and efficiently! They provided a very reasonable estimate to my service request. The techs were professional and knowledgeable, as they explained why my drain was backing up and how to remedy future issues. He has great communication and promptly followed up on my outreach.
Recommend.
I called about a leak in the drain pipe under my garbage disposal. Since the pipe is connected to the one that my dishwasher drains out of, this would result in residue left on my plates even after the dishwasher has been run - very annoying!
They weren't able to make the time they originally promised me, but they were very friendly and professional in explaining the holdup. Jaime showed up first thing the next morning and fixed the problem in 15 minutes at a very reasonable price. It appears to have helped greatly with the dishwasher, and I would definitely go back to them in case something else goes wrong.
Pip P.
10/02/2021 12:00:00 SA
Woke up on a Saturday morning to find that our kitchen faucet was leaking and causing water to pool, called at 9:30am, and Carlos arrived by 10:20 after finishing up a job at another place. Super quick! Super polite and professional. Job was simple, and he worked us through how to handle our own repairs in the future if the problem occurs again.
Will be contacting them again for an inspection on more major projects, so will be posting again soon hopefully! Overall would recommend for any plumbing needs.
I had a leak from my refrigerator water line and Infinity Plumbing was able to come out quickly on the weekend. The issue was explained and the plumber showed me the problem. He also found out that our refrigerator was leaking too! (I called an appliance repairman for that.). He also discovered a leak under the house and fixed that too! Professional, nice and fast. Overall great experience!
Andres A.
09/12/2021 12:00:00 SA
Amazing response! Roberto was extremely thorough and was able to diagnose and fix the problem within 2 hours of me calling...how amazing is that! Highly recommended! I Would definitely work with them in the future!
Thank you so much!
C K.
12/11/2020 12:00:00 SA
When my shower drain stopped draining, I put in a plea for help on Yelp. Infinity was one of the first responders, with a fixed price for their service, and an offer to arrive the next morning. Roberto came, and he was great -- professional, efficient, and friendly. He diagnosed the problem quickly and accurately, and then extracted a massive wad of hair from somewhere in the bowels of the house. (PSA: don't flush your dental floss -- it will bind up other stuff.) I recommend Infinity wholeheartedly.
Sonia L.
06/04/2021 12:00:00 SA
I heard pipes banging sound when I use the sink faucets & flush the toilet ever since we had our bathroom remodeled which was about 2 months ago. When Jaime from Infinity Plumbing came, he told me why this could be happening and what they can do to solve the problem. But since we had 6 months warranty with our contractor he said to check with our contractor first. I really appreciated his honesty. And he gave me lots of information that I never knew about plumbing before. Thank you Jaime! I'm giving you 5 stars for those reasons.
Sonia
Billy was fantastic. Great communication when setting up the appointment and through the entire process. Bill has a lot of experience and they are training a lot of new people into the industry. This is a great local company that provides GREAT service.
Our sump pump stopped working and we needed a quick replacement before the heavy rain. Billy came out late (after 5:00 pm) and found the problem. He provided a couple of different options for us, but one also included him providing us with a temporary pump for a couple of days - until they could purchase the new pump (at regular vs a much higher pricing).
The temporary pump worked great and Billy came out in the rain yesterday to provide the new replacement pump.
VERY happy with the service!
5 Stars - I wish I could provide more!
Rahul D.
03/10/2021 12:00:00 SA
I had a clog in the bathtub drain. Roberto saw the problem which was extensive considering the house is old. He was able to come the next day and fix it at a reasonable cost.
The employee Roberto was a very kind and respectful , friendly person that you would want to be your friend.We both laugh together. He is able to resolve my issue within seconds.
He was a great representative of infinity plumbing. I want to thank infinity plumbing for such a quick response and hiring great employees
I am going to put them in my phonebook on my phone and call them when I I have a bigger job for them.
I think a great company is one who does the little things really well.It shows that you can trust them to do a big job in the same manner.
They were great. I messaged them about a leaky shower and they responded extremely quickly to my request and were able to come out to provide an estimate the next day. They showed up on time for the estimate, were very professional, and wore a mask. They were even willing to start the work immediately. After receiving their quote (and a couple of much higher quotes) I messaged them and scheduled an appointment for the work and they returned the next day. Once again, they were professional and wore masks the entire time. Almost a month later and everything is still working great!
The estimator figured a better way to do my repair. Saved me some money. They did an excellent quick job on my water line.
Chris N.
03/05/2021 12:00:00 SA
I needed a plumber ASAP cause my shower, bathtub, and toilet were backing up. I called around and most places didn't have anyone available until the next day, but Infinity plumbing had someone that actually was able to show up an hour before our scheduled appointment time. I have to thank my technician/ plumber, Roberto, who was friendly and had a good idea how to fix my problem. It only took about 30 min and thankfully, by snaking the main sewage line, the problem was fixed! He also gave me a 6 month warranty just in case the problem happened again in the future. Roberto definitely knew what he was doing and I look forward to working with him and Infinity plumbing again if I come across anymore plumbing issues. I would recommend Roberto and Infinity plumbing to anyone with similar issues because he got the job done fast and now I can shower again, granted after I clean out my shower!
Andrew W.
05/03/2022 12:00:00 SA
Good to be dealing with a solid, professional plumber. They respond quickly, come when they say they will, and clearly know their trade. Carlos is a pro, Jas in the office handles stuff promptly, can't ask for more.
We thought we had an issue with an ejector pump, but it turned out to be simpler, fortunately. They solved the problem. Great communication before and during the visit, and sincerely nice people. (I know that shouldn't matter, but it's a bonus!) Our regular plumber wasn't available for the job, and now maybe we have a new regular plumber? Thanks to everyone for solving the problem easily! We so appreciate it.
I have an older home built in the 1940s where houses back in the day had smaller appliances, such as a 30 gallon water heater, which is good for 1 load of laundry before needing to recharge. Suddenly the small water heater was not working anymore and I was met with cold showers in the winter. After calling around, I found Infinite Plumbing who quickly came out the same day for a quote and gave me multiple options for replacing the water heater. As the water heater closet was tiny, it was either another 30 gallon tank or tankless. After thinking about the unlimited hot water potential, I agreed on a tankless water heater install scheduled a few days later.
Jamie and his crew arrived on time with big smiles on their faces ready to go. They followed covid guidelines along with placing paper on the floor to avoid tracking dirt into the home. The job was quickly completed and as they were testing all the faucets and showers, they noticed one shower had the hot and cold switched around by a previous plumber and fixed that without asking nor charging. They quickly swept, vacuumed, and took all the debris with them before leaving the house. Now I am able to do a load of laundry while running the dishwasher without any issues.
Highly recommend Infinity Plumbing! We just used them for a large project installing a washer and dryer in a new area of our home and it was a job well done! This involved water and sewer hookups and a gas line and vent install. This team is super responsive and friendly and knowledgeable. The price is very fair and their work ethic is amazing. I will use them again for sure. You can't go wrong with this plumber. I especially loved Jaime, Roberto and Carlos.
I love all things mechanical in the world of water or wastewater services. I was in the biz but I didn't want to be a plumber (I did marry a plumber's daughter though). Plumbers are overworked and under underappreciated. Our hot water heater started leaking on Tuesday and by Friday our 22-y/o Rheem heater was replaced with a new 50-gal. Bradford-White water heater. Infinity Plumbing was on a list provided by Yelp of five service companies to help us. And I added a few more that I knew and approached. Chris came out and provided a written quote where some of the others I approached gave approximate pricing. Chris provided a quote that was 13% lower than those I approached and was available. Infinity ran into a problem of getting the heater that Chris and I had discussed and that delayed the installation a day. Carlos and Jazz arrived on Friday and in four hours removed the old one and got the new one installed and operating. Plumbers hours our grueling just note the service hours Infinity offers. Well, Infinity Pumbing you are appreciated and are now in my contact list for future work. Thanks. Old and new photos
Where to begin, I called a couple different companies to get quotes for a new water heater 50 gallon install since mine was leaking and found Carlos to be the most fit for the job. His prices were great and affordable with quality materials. He was professional along with his helper! Definitely recommend this plumber to my family and friends!!
I needed someone the same day. I got almost an instant response when I sent a Yelp request for service. Carlos came out just a couple hours later and didn't even charge and provided great info on how to maintain. Super helpful and kind. Thanks so much!!!
I received the BEST service from these guys!! It all started with a very competitive quote to replace the outside line from EBMUD meter to my house. They got me on the schedule the next day and explained everything in language I could understand. Very professional, courteous and punctual. I definitely will use them again on another project that I need done to change out some galvanized interior pipes to copper. These guys are awesome!!
Wow. I made the request when I found a drain leak and Carlos was about to come out promptly within a couple of hours. He identified the problem, made the repair, and was able to explain everything that happened. Will be using him again for any other plumbing needs in the future.
Bacho R.
05/11/2021 12:00:00 SA
Had a leak in my kitchen faucet pull-out hose. Very straightforward. One highly rated plumber gave me a quote to replace the entire faucet rather than the hose... that's $500+ for a new faucet including his $200+ fee. What a rip off!! Instead I just ordered the replacement hose from Amazon for $20 and Carlos installed it within 5minutes. He didn't even charge me for the install!! Zero leak now, job well done. I'll definitely return for any plumbing needs.
Aimee L.
02/11/2022 12:00:00 SA
I HIGHLY recommend Infinity Plumbing! They came out to fix an ongoing issue that wasn't fixed by a different company and went above and beyond with the level of care and service they provided.
We had a leak issue due to a backed up pipe and Infinity came out and fixed the issue as well as sent a camera into the pipes to make sure there was no other damage.
They are honest and communicates with you every step of the way of what is happening and what they are doing. They stuck to the quote they provided compared to other companies who are more wishy washy with their quote.
I am beyond happy with this company and will be recommending it to my neighbors!
Roberto assisted us with an issue with our garbage disposal. He was very helpful. I highly recommend Infinity plumbing.
hayden h.
09/08/2021 12:00:00 SA
Carlos and his brother Billy came by to diagnose a water pressure and no hot water issue to an apartment. Initially I thought it was a pipe clog as explained by another plumber but Carlos listened to the sound of the water and said it sounded more like a water valve was not shut off. Turns out he was right and was able to turn the hot water back on. Another plumber had turned it off and then forgot to turn it back on. Carlos and Billy were able to fix the low water pressure on the shower as well by cutting the pipes in back of the shower, test them for pressure, and reinstall them. He was also able to remove the sediment in the shower valve and cartridge. After, he diagnosed another shower with low water pressure and it needed a new cartridge and pressure regulator. He replaced both. Lastly, he removed a piece of drain pipe that was leaking.
Carlos and Billy were easy going, smart, and a pleasure to work with. Their prices are competitive and they are knowledgeable about issues. I learned Carlos also likes to invest in crypto currency and raise Italian mastiffs - an interesting man. If I have any plumbing issues in the future, I will definitely reach out to Infinity Plumbing!
It took me a few weeks to decide if I wanted to write this or not but here it goes.
I had been messaging with Infinity Plumbing on and off for a few weeks before I committed. Once the appointment was set up, the plumber arrived and everything was good, two faucets were replaced and we were happy.
Then later that day, we realized one was leaking and of course it was a Friday so they agreed to come the following week. The plumber came back and fixed the problem but the sink was still leaking. So we made a third appointment that was missed without any communication and finally once he came back to replace a part, I thought everything was good but a few days ago the sink was leaking AGAIN.
The plumber was nice and did try to help us out when our water heater also died during this time but my sink should not still be leaking after three visits.
I currently have a new plumber at my house where I have to pay an additional $250 for them to uninstall and reinstall this faucet to figure out the problem.
Daniele S.
11/01/2020 12:00:00 SA
I highly recommend Infinity Plumbing! Roberto was professional, thorough, and super friendly. He was very careful with all COVID procedures. Rates are reasonable and they were able to send someone out immediately to help with an emergency. It was fixed in less than an hour and works better than before the problem. We will be using Infinity Plumbing for all our plumbing needs in the future.
Lindsay B.
12/09/2020 12:00:00 SA
I needed the sink unclogged near my washing machine and Roberto, from Infinity Plumbing, was at my house within hours to give me an estimate. He discovered I had some decaying old pipes with roots growing in them and went to work immediately to dig out the pipes and replace them. Roberto is conscientious, hardworking, polite and a very good communicator. He was back at work early the next day and finished the job that night. I highly recommend Infinity Plumbing and Roberto. Great service, reasonable prices and no waiting. I would absolutely use them again.
I had a gas leak and Infinity came out within a few hours for a free estimate. Once they saw it and said it was a simple fix they got a few tools and got everything done right away.
They were super helpful, on time, answered all our questions, and made it a great experience. I canceled all of the other estimates I had because they just made it so easy.
Eddie B.
12/07/2020 12:00:00 SA
The pilot light to our 11-year-old old water heater went out and couldn't be relit, so we called Infinity Plumbing, who sent over Jamie to conduct a free inspection. After meeting a rather salesy technician from another East Bay plumbing service the night before, Jaime's straightforward talk, fair pricing and varied solutions for any budget was a real breath of fresh air (behind masks of course). Plus, Jaime was willing to install the water heater on a Saturday morning with only a day's notice--a big plus for my increasingly smelly family members who hated taking cold showers in the dead of winter. Long story short: Jaime did a fantastic job with the install, and I would consider him / Infinity Plumbing for future plumbing needs.
Roberto the tech did a great job. Arrived early, diagnosed the problem quickly and did a great job. He cleaned up after and left the site the same way he found it. Great experience.
We are so grateful for Infinity Plumbing!!! We wrote to Jas at 10am and within the hour Roberto was at our door to help us with a sticky kitchen sink situation. We felt so grateful to have a human we trust helping us fix the immediate problem in our home and help us proactively think about what we can do to future proof our 100 year old home. So grateful for the kindness, speed, and excellent above and beyond service from Roberto and Infinity Plumbing. They will be our go to moving forward!
Carlos was really great. He came out and gave me a free estimate, and talked over my options with me for our new water heater. He explained the pros and cons of a tankless vs. tanked and then gave me a verbal estimate. He then sent me the estimates via email so I could research and choose. The turnaround was about a week from initial estimate to final installation. He was communicative about what he was doing, sent pictures and cleaned up afterwards. According to my research, the price was pretty fair and included a new pad, pan and hauling away the old water heater. The company overall was also very responsive!
Definitely will be coming back when I need a plumber again.
Angie L.
07/10/2022 12:00:00 SA
Quick update - Carlos (the owner maybe?) reached out shortly after this review was posted and informed me that Roberto is actually not with the company anymore, which explains the flakiness! He was very apologetic and is coming out this week to take care of the remaining tasks. Leaving for original review below in case anyone else was experiencing the same issue - it's not Infinity Plumbing at this point, but the individual who used to work there.
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original review:
They're great when you can get a hold of them, but unfortunately we've found them to be incredibly unreliable.
I reached out in the beginning of the year for what I thought was a minor plumbing issue, but upon further inspection it turned out to be a huge project and the pipes in my home were due to be replaced. Roberto and his team were great at the time and communicative, and they did an excellent job replacing the pipes and drains. They also made a point to clean up after the job was done, cleaning the carpets downstairs.
But after the job was done I reached out to Roberto about some minor issues (that should be covered by our warranty), and things went south. I've literally been trying to get him or someone else to come fix a few minor things since February - it's July now. He keeps telling me and my husband he'll be there the next day or later in the week, but never shows up and never gives us a heads up that he can't make it. Incredibly frustrating when we have cleared our schedule to accommodate him coming by.
At this point I've finally given up and hired a different plumbing company to finish the work.
Charles C.
10/12/2020 12:00:00 SA
We had a termite inspection and the technician noticed water leaking under the kitchen sink. We requested quotes on yelp and Jas responded within a few seconds. They sent out Roberto who wore mask,gloves and shoe covers. He went under the house and found the kitchen drain was rotted and slightly clogged.
He gave us a reasonable price and was able to get the pipe replaced in a few hours. Im very happy with their service and will definitely call Infinity Plumbing again.
Bob J.
05/04/2022 12:00:00 SA
BEST plumbers ever. I reached out with an emergency call, they responded promptly, Carlos figured out in 5 minutes that all was good and he was good humored about it. They have my business going forward.
Sumit K.
07/10/2021 12:00:00 SA
DO NOT USE this plumber.
100% UNRELIABLE. Gave me an estimate and scheduled the job for today 12:30-2:30PM. I left the unit empty so Carlos / Roberto can come and do the job and kept waiting during the 2 hour appointment window. When I called an hour after the appointment window ended - Jas said that they (Carlos) have decided to decline the job!!!!
This has to be the worst service ever. DO NOT USE this company unless you want a headache. There are plenty other plumbers. I think these plumber think they are gods during high demand and this company thinks it can do whatever it wants.
STAY AWAY!!
Roberto A came to my apartment within an hour of my call. He explained clearly everything he was doing and showed me what had happened so I could avoid it in the future. He was courteous, conscientious and wore his mask consistently. He finished quickly and now my sink works great. Thank you Roberto!
Tanny K.
10/02/2021 12:00:00 SA
They came to my house and quickly fixed my leak and found a new way to route water to my irrigation system that didn't require ruining my stone pavers. The price was reasonable and the crew was friendly.
I normally don't write reviews but Infinity Plumbing, especially Roberto, were so fantastic that I am writing one. They contacted me within minutes of my request, were the first ones to do so, and came over the same day to look at my plumbing issues and give me a quote. We settled on a good price to fix my angle stop and faucet. On the day, Roberto fixed everything, even found a corroded pipe nipple and replaced that too, for no additional cost. They take care of their customers and have a one year warranty. Infinity Plumbing is the first number I will call for any plumbing problems.
Infinity Plumbing was very prompt, professional and fixed the issue with the sink in our vanity very swiftly. The prices made WAY more sense for the scope of work than a couple of others we got out for a quote. Would definitely hire them for another job in the future. Good peoples :)
I needed a main sewage lateral repaired and they were able to provide the solution at a good price. Carlos and Roberto were great to work with - honest, genuine, and hard working people.
The attached pictures are the finished product - they replaced a section of the sewer line - initially they thought it maybe 4-5 ft but ended up installing 10 ft of pipe, including installation of 2 way clean out with sewer popper.
Foremost, I love that this is a father daughter team!
I hired Infinity Plumbing to replace my old galvanized line from the water main to my house. Jas was in contact with me before and made sure everything was buttoned up.
On the day of the job, the crew showed up early and did the work in no time flat. I was amazed at how many guys there were. They had to dig a trench and tunnel under the sidewalk, so the extra hands were helpful. They did the job in just a few hours and cleaned up perfectly.
I would hire Infinity plumbing again for my plumbing needs.
Infinity Plumbing actually reached out to me for my plumbing leak outside my house and I am forever grateful they did! They were able to send a tech on site to give a free estimate on the same day they first contacted me. Their quote was very competitive compared to other bids that tried to oversell me on the scope of work required to fix the leak. Made an appointment for the fix and they were able to come out a couple of days later. I also chose them because the tech reassured me he didn't have to break the concrete to get to the leak and that he could just dig under the concrete to access the pipe. Other places wanted to jack hammer into 3 inches of concrete.
The tech Carlos was amazing! He showed up on time, professional, honest and knowledgeable. He kept me informed of his progress, showed me the source of the leak and what he did to fix it. He fixed it the right way which was important to me. He put everything back together like nothing ever happened. Never once did I ever feel taken advantage of with Infinity. I am so thankful for connecting with this team. I will definitely use them again for my future plumbing needs.
Susan L.
03/12/2021 12:00:00 SA
Great fast service. Jaime was very professional, knowledgeable and fast. When I had an emergency call, Jaime came same morning. Very reliable company. Thanks for the quick response time.
Jas and Carlos responded quickly to my Yelp project and were able to come out at night the same day. They helped with a temporary fix that same evening and came out the next day to not only completely repair, but improve the existing plumbing. Great customer service, great work, and good value. Plus, they have an invoice system and we were able to pay with a credit card. Great business, highly recommend them.
I worked with Carlos for a first project relating to clogged sink in the bathroom. He was prompt and gave some tips to maintain it to avoid future clogs. I liked the way he handled the service that I opened project for him to propose a solution. He quoted me a viable solution and price. He spent more time on my second project (re to water heater giving out brown water) than what he quoted, very diligent and never give up attitude to get it all fixed. Very patient with the challenging situation. Would definitely think of him if i have any future plumbing issues-big or small!!
Roberto and his partner did an amazing job installing our shower heads, toliets, bathroom sinks/kitchen faucet, garbage disposal and kitchen soap dispenser. We live in an old 1970's condo so there was a lot of things that needed to be replaced. He was very patient with us and got the job done in 1 day. Thanks so much Roberto! Will be using infinity plumbing in the future. Jas was very prompt and quick with the responses when I reached out to infinity plumbing.
Garden Girl Z.
10/03/2021 12:00:00 SA
Great company and good people. Replied very quickly on a Saturday afternoon, popped by to see my leaking sink and scheduled the work for the next day. Roberto was professional, courteous and left the area clean. I am definitely going to call them again.
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