Best Tankless Water Heater Repair in Newark NJ

Don't use them. Completely overpriced, came over an hour late and wasn't forthcoming about the price.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I did a review of MS plumbing on 8-30-23. It was a five star review. The price for installing a new 4 piece kitchen faucet was a very good price. The work was done professionally and very neatly. I will be calling MS Plumbing for future jobs.

Responded to my inquiry immediately and scheduled right away.  Technician was friendly, knowledgeable and went the extra mile.  Definitely would recommend and use for any future services.

I want to give Peral plumbing a higher rating, but they are a mixed bag. I used them twice in March. The first was to replace a hot water heater and the second was to replace a whole house water filter.

The good - John is a really nice guy, though seems to be overstretched. His prices are incredibly reasonable. The people show up when they say they will, and if they are running late they call - a really big plus. No extra hidden costs. Get the job done. During the pandemic John went the extra mile to make sure I had the appliances I needed before NY shut down, and for that I am eternally grateful. He really put his all into it.

The not so good - Gave me a new hot water heater that was 50 gallons to replace a 40 gallon, which I did not need, but whatever. Not a big deal. His guys installed it, and they were so busy they wanted to leave the old hot water heater full of water in my basement and pick it up another day which means don't hold your breath. I had a hissy fit and called John on the spot, and made them stay, drain the old heater of water, and take it out. I had to mop up after them, it was a mess, but this was like two days before lockdown, so we were all in a hurry, give it a pass, those were incredibly crazy days.

However, replacing my water filter was another matter. I had an Aqua Pure 801 screw on head that you need to use an 0 ring wrench that was impossible to pry off. The casing was stuck on like a lock. I had it for 16 years and I could not take the thing off. John asked me to find the replacement. I am pretty smart, but that struck me as weird, since it is not my line of business to be a water filter expert, but whatever. I found an Aquapure AP 904 with a click and turn replacement cartridge that was $200 a pop, but at least no more O ring wrenches.

They came, did the work, cut the pipes, mounted it to the wall with a bracket and left. And then the water filter failed after 2.5 months, though it was guaranteed for 100,000 gallons and to last a year. After reading numerous forums found out New York City water and this particular Aqua Pure filter did not work well together, and it most likely needed a pre-filter WITH ANOTHER O RING AND WRENCH, which put it right back where I started, except two filters instead of one. You could say that is my fault, and I own it, but on the other hand, Peral is the plumber and I am not. Plumbing is not my line of work, water filters is not my line of work, and knowing the specifics of New York City water ins and outs is not my area of expertise.

So in sum, use Peral plumbing, they are good guys, the prices are reasonable, but nothing fancy or complex. Also be on top of the subcontracting guys, who basically do not have the same care and attention to doing a good job that John has.

The pump in my office pantry that pumps out waste water gave out. The plumber recommended by the building engineer wanted a crazy amount of money (kickbacks involved it seemed) so I made calls to a few other places. Some could not do the work because they didn't have the insurance requested by the building manager (we're talking about a midtown commercial office building). Star Cities sent a plumber over within hours and I got an estimate  the next day (Friday) quoting a reasonable price. My only hesitation was that they wanted 75% of the price up front. I was concerned that I'd end up waiting around for a long while to get the work done if they were already paid that much in advance. Well, happily I was wrong. The same plumber was back exactly as they said (Tuesday) and got the job done right the first time.  Also, Natasha is super pleasant to deal with on the phone. This was an all around great experience and I highly recommend this business.

I've used these guys for years for big jobs and small. They are great. Their work is first rate. Their prices are fair. They show up on time. They are clear abut what needs to be done. And they are trustworthy good people. I recommend them to everyone who is looking for plumbing help and my friends always thank me. I feel lucky to have found them so call them and be another satisfied customer.

Steve is very nice an polite and always  had a smile.he is a nice person to have around doing your work he did it fast to an a great job i would  us him again this is not a scam it's  a real post from a job that was done in my house.

I've dealt with many plumbers over the years and most tend to work sloppy.  Igor and his crew were very respectful of my house. They meticulously covered surfaces to protect them before starting their work.  They also showed up on time and completed the work when promised which is also no small feat based on my experience. It's reassuring to deal with such a professional when you have people working in your home. They replaced my old fixtures with a new shower valve but more importantly, Igor tested my water pressure at the main shut off and noticed that it was twice what it should have been.  This would explain why I've had so many issues over the years with fixtures breaking. Not one plumber before him took the time to do this simple test.  That's priceless in my book.

Everytime we flushed our toilet, it came up through our shower.  We called, they answered and were here within 20 minutes, exactly as they said.  The prices were beyond reasonable and Stan, took care of the problem immediately.  He was very knowledgeable and efficient, even gave us suggestions.  Would highly recommend and would use again.

Oscar is responsive and has now come to my house for 3 separate projects. Each time I know when he is coming, he confirms if it is an emergency or other in order to prioritize and charges fair prices. I would recommend Oscar for anything from snaking a drain to replacing a furnace.

DO NOT USE THIS COMPANY for any plumbing or heating issues.
I had a serviceman arrive and in addition to being late (outside of the 3-hour window we were given), he misdiagnosed the issue.  We were told our water heater's thermostat needed to be replaced, so we replaced it and the problem persisted.  Another company came, confirmed it was NOT the thermostat, but instead a part that needed replacement.  We replaced that part, and it was fixed right away. Williamsburg Emergency Plumbing did NOTHING to offer an apology, they wasted our time, and refused a refund.  DO NOT GIVE THEM YOUR BUSINESS.

AVOID; should've trusted my gut regarding red flags below.

- missed first appointment, no call or explanation as to why.

- sent over subcontractor who disappeared for an hour+ when I asked for a quote on simply changing kitchen faucet.

- did not accept the Yelp coupon/deal he had a while back and said only 'good for certain services.'  I asked him which services, he had no answer.

- upon receipt of my credit card info, he calls back after a couple of minutes to mention that I HAD to use a modern kitchen faucet, despite his subcontractor (and another plumber) saying standard faucet was fine.

- he UPCHARGED me significantly for the 'upgraded faucet,' only to find out he actually used the standard, cheap, basic.

- after months of saying he would reimburse me for the overcharge, he's now MIA and doesn't respond to emails or calls, no reimbursement in sight.

I have call logs and emails to corroborate my story; stay away from this company.  

To be fair, I'll update my review if I ever get the check (doubt it at this point).

I've used Titanium Plumbing with 2 other jobs since then and they were prompt, better priced, clean, and much more professional.

Very unprofessional service.  I paid $225 for an electricity check and report at our Manhattan apartment to assess the capacity for a ductless A/C installation.  The electrician's report was never provided despite multiple requests over a period of weeks.