Best Bathroom Remodeling in New York NY

I know, everyone says hire a licensed contractor that you've vetted by seeing their work in person.  And they say that for a reason, because my husband and I were really screwed over by an unlicensed guy who worked on our neighbor's house and really talked a good game.  But he messed up our house so badly.  He did stupid mistakes that even I knew were wrong (and I'm just an average DIYer).  It was a living nightmare to watch this guy and his workers break antique fixtures, refuse to repair mistakes they made, not build cabinets and walls to my specifications, and paint things incorrectly with gobs of expensive paint.  I was literally staying up late nights after they left to undo and redo these people's work.

So, you can imagine how relieved I was when we decided to fire that guy and look up on Yelp for someone new.   Harry came over right away to give an estimate and pointed out all the mistakes the nightmare contractor did.  He had great ideas for neatening up details to make everything look perfect and be built to last.   His estimate was a little more expensive than I expected, but pretty close to what we were paying before, and I could tell that Harry's expertise and work ethic were way above average.

Harry himself came by most of the time to do the work, with assistants and subcontractors who cared as much as he did.  He tiled an intricate backsplash, straightened walls, repaired several plumbing mistakes, and repaired cabinets (that my friends who are cabinet makers said would be nearly impossible/a total pain in the neck).  He and his workers always swept and vacuumed after themselves, which was such a relief after experiencing utter disarray with the last people.  And when a couple things were left unfinished or incorrectly done (some stains in our tub from the plumber, an unpainted sheetrock repair), Harry came by again until we were 100% satisfied in his work.  

It's really hard to find someone you can trust in the contracting world.   I've done several projects over a couple of homes and have seen the gamut of workers: cheap and shady, cheap and kind but not really great, expensive and shady, and then there's Harry (and Ariana in the office who deserves a shout out!), who stands by his workmanship and subcontractors and gets things done on time.  I wish I hired him first for every project we've done, and he will always be the first person I call from now on.

This company was very responsive, but extremely pricey.

Our hot water in our shower wasn't working. The contractor came by and replaced a part behind the fixture. They entered the apartment at 12:14pm, and left at 12:24pm. Less than 10 minutes of actual work - awesome. So kudos for this.

I was initially invoiced $450 for the work, but it was later discounted to $318.

I am really in the wrong line of work!

I met with the gentleman and at first wasn't sure who to go with had few other companies gave me estimates one actually a little cheaper but the way the guys at A&O responded to my needs and the urgency of my situation Let me say the professionalism was impeccable very glad I chose them even though I may have paid just a little more definitely worth every penny just the comfort and convenience knowing I don't have to get it done again is why I will be calling them up for my next project in our home I highly recommend these people they left my house looking better than when they came in my hat's off to those young men

Called Steve in the morning and he answered. (First miracle!) I told him about my clogged toilet, he gave me an estimate over the phone, which I really appreciated. He gave me a timeframe and stuck to it! He texted me when he was on his way. Came- fixed it- stuck to his phone estimate! He left me disposable rubber gloves and followed up 2 days later to be sure everything was working fine. It was! Definitely recommend this guy!!!

This review is a little late but I really wanted to come back and make sure to give this business a huge shout out.

I had a very small problem with my sink that I wanted to fix myself. Zach spoke with me on the phone and talked me through the whole thing, step by step, and didn't charge me a dime! He was incredibly friendly, helpful and patient and DEFINITELY earned my trust and future business!

The owner Marvin gauges you on price and parts . Needed a low water shut off valve and thermocouple for a Weil McLean boiler . The guy had the nerve to charge me $1000 for what took an hour . And he was rude about it - Prices of the parts at a plumbing store were $150 - the technician was nice but the owner Is arrogant and entitled . I don't mind him making a reasonable profit but what he charged was excessive . He just lost me as a customer