American Royal Renovations

I had a leak in my kitchen sink and Zach was able to come the same day and replace the pipes. I especially appreciated that he took the time to fill up the sink and let it drain three times to make sure the water was draining properly and there were no more leaks. Would definitely use again.

This review is a little late but I really wanted to come back and make sure to give this business a huge shout out.

I had a very small problem with my sink that I wanted to fix myself. Zach spoke with me on the phone and talked me through the whole thing, step by step, and didn't charge me a dime! He was incredibly friendly, helpful and patient and DEFINITELY earned my trust and future business!

Zach responded immediately and gave us the best rate for our leaky sink. He kept us posted on his timing and fixed it quickly. Would definitely recommend!

Right on thanksgiving night, the pipe under our kitchen sink started leaking . On Friday I started looking for a plumber and Zach rearranged his schedule to make it out same day and fix the issue. I appreciated working directly with him to find the time that works for both of us. Overall he was very responsive and easy to work with, he also did a great job.

We had toilet clogs on weekend and desperately needed a help. They were quick to respond and Eddie came to my place in an hour after the phone call and resolved the issue. Life saver!! Price is reasonable. Will recommend them!

Found this gentleman on Yelp, decided to call as tub is rusty and clogged, Zack picked up after a couple of rings, explained my problem, he spent his time describing all the different reason why water won't drain, the different options available from the least amount of damage to the most affordable, felt he was really trying to understand and help, will try a product he recommend and see if it will work, he also does other household work like painting, remodeling, roof, etc, we will keep him in mind for all household needs, it's a plus he is in the area

Zach and his team are true professionals. I have worked with them for several years and they go above and beyond clients needs. I highly recommend them!

I Highly recommend this Company. Zach is really responsive to any communication semd his way. After couple text message we set up a date and time. The day of the sheduled work his crew showed up in time and where easy to work with. They left the place clean and organized and all the work was done in the timeframe zach gave us... I would hire again .. thank you

Zach delivered excellent customer service. In his consultation, he was honest and realistic. I would recommend for any questions about plumbing or renovations in general. Even if you end up selecting another option, Zach is professional and understanding.

Zach is very genuine and upfront unlike most plumbers in the NYC metro area. He is always looking out for others and does not hesitate to offer help despite the conflict of interest with his business opportunities.

He offered some very nifty ideas that helped me save a lot of time and money.

I reached out to Zach on Yelp for a couple of plumbing projects. Zach was prompt to respond and visited me the very next morning to provide an estimate. He arrived on time and was a great listener. He listened to my basic ideas and vision and did an in-depth analysis of its feasibility.
Zach was very interactive and thorough throughout. While listening to my plans, he was simultaneously surveying and architecting them as we spoke. His unwillingness to compromise on quality was very relieving and refreshing to hear!

Multiple plumbers came by trying to rip me off on the smaller project I had under the kitchen sink. Instead of giving me a quote, Zach suggested a couple of techniques that worked like a charm!

Although his quotes were out of my budget, Zach offered his expertise in the form of consultation on plumbing techniques for no charge at all! I did not get a chance to directly work with Zach but I look forward to reaching out to him for my future plumbing questions and needs

I am not rating them based on their work but rather on their lack of customer service. Tuesday 6/15 at 6:05 p.m. I sent a message that I would be available on Friday 6/18. Received a reply on Wednesday 6/16 asking for my address which I promptly sent. Also mentioned that my husband was home if someone wanted to go by. Reply was I will let you know. Never heard from him until I messaged him on Friday 6/18 at 9:40 a.m. I sent a message asking if someone was going to come by and if so please let me know approximately what time. The reply was give me a few and I will let you know (10:33 am.) At 12:35 sends a text telling me what it could run me xxx dollars.
I replied I wanted to make sure the company can do the work. He said when I was ready to do the work let him know. To which I responded that I want to have a conversation first to discuss the work involved, cost & timeline. He replied he was booked for that day but can stop by on the weekend or during the week after 4:30p.m. Said he was free Saturday & Sunday, weekdays after 4 pm. Asked if he could come by tomorrow, Sat. 6/19. At first I said after 12 then sent another message with 8-9 a.m. Reply was give me a few and I will let you know (standard response). He can do 2-3 pm.  Saturday 6/19 at 10:10 sends me a message that his guy will be at my house in about an hour. I said I wasn't home but will be by 1 and reminded him that agreed time was 2-3. At 11:27 I let him know I was home. His response he will be there as agreed. At 3:16 I asked for his ETA. At 4:51 he responded with his guy got stuck on a job but will come by on Monday but someone needs to be home all day.. Excuse me? I told him to forget it because he wasted my time. He wasn't the first nor the only plumber I contacted but he was the only one that wasted my time. Everyone else showed up when they scheduled or called/texted to say they were running late. The person texting I am assuming is Zach who should learn that you get more bees with honey than with vinegar.