Best Electric Water Heater Repair in Nashville TN

I just had Helten's out here today to replace my air conditioner / heat pump. They are a family-owned business and David and his son came out today to replace my equipment. I could not be happier from the experience I had today and the bidding process. These folks are down to earth and have been in the business for 35 years. He was honest, easy to talk to and let him know what I was looking for and did exceptional work at my home today. Very reasonably priced. I got six bids total and he actually came in slightly at the lowest price. But that does not mean I got crappy equipment. The equipment he provided me with today was a very good brand name that can be trusted. 10-year parts warranty and a 2-year labor warranty which nobody else provided the 2-year labor warranty. Just overall a great experience. I would recommend this company for either general maintenance on your systems or replacement of systems.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

I have used this company on two occasions and I couldn't be happier with their service.  They do excellent work for a reasonable price. They were communicative and highly professional.  Jay, you are the best!!!  Highly recommend.

Trustworthy, dependable. Very happy with the plumbing work and AC work they have done.

My husband is in heart failure and we needed a simple plumbing fix that he might usually be able to do.  We reached out to three plumbing companies and heard from Michael Shaver right away.  They came out the next day, fixed the issue, and charged a fair rate.  We also like that they are from Bethpage that is a small community very near where we live!

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

We had a leaky shower head and we were told by Don Wood that the only way to fix it was to go in through the other side of the wall and replace the entire system because they said they couldn't find a replacement cartridge and then charged me $99. I then did some online research on how to repair it and found the cartridges (at Home Depot no less) and fixed it myself for $50. Very disappointed in Don Wood. If I figured it why couldn't they?

David Bryant

When he comes to give you a quote, he will tell you how good he is and that he will back up his work for a year.  He is easy to believe, since he is a very polite young man.  He did the work with a few hiccups.
This is what everyone thinking about hiring David needs to know!  

We hired him to install new propane lines, convert the new stove to Propane, install a couple electrical outlets, and put in a new Mini Split HVAC System.
He does not stand behind his work at ALL!
* The first problem was when we went to use the new oven.  It didn't work!  It was just before Thanksgiving so when we called to discuss the problem, he said that he had company and that he couldn't come until the following week.  Then he stated that it was a warranty issue with the manufacturer since the stove top worked fine, further stating that there was a blockage in the line to the oven, also stated he would charge us for the call.
After convincing the Manufacturer to replace the stove, the day before the new stove was to be delivered, we pulled the stove out to check the connection and Low and behold David Bryant DID NOT complete the work correctly! He failed to switch the gas pressure regulator lever to the on position!!!
* Second problem, we had to move one of the electrical outlets that he installed.  We already had the new wires in, he only had to put the electrical plugs in the new boxes.  When we opened the electrical outlet to move over, we noticed that the wire connections had not been tightened down properly.  We had to check all 4 outlets, only 1 of the 4 was correct.
* The biggest problem is the Mini Split HVAC system he installed is not working properly and he will not return our calls or text messages. So, we had to hire someone to come fix his work!  When he originally installed the unit, a factory flare fitting he connected blew off creating a mess. That he did not clean up.  His flare fitting connection was over tightened damaging the fitting and causing a leak.
So, in his business descriptions he states that he:
*  provides QUALITY heating and cooling and electrical services big and small.  
* What sets him apart from other contractors: Customer satisfaction is my job I just provide that through heating, cooling and electrical.
* We are best known for: Doing the job right and customer satisfaction.

Would I recommend Bryant Services to anyone?  Unfortunately, we did.  Hopefully they did not hire him.
We have found out the hard way that his work is not quality, he does not back up his work and if you have a problem with something he has installed he simply does not answer your call or return your text message.

Disappointed R & R

Kris when above and beyond. He was out within an hour when our kitten went missing and the vent cover had been found removed. We recovered the missing kitten. They did an amazing job during a stressful situation. Highly recommend. Good people.

first the good:
provided a very clear quote with the work and service involved. we were given details on the equipment and parts to be installed
when some issues with the electrical came up, they found solutions and got it to work without added charges
the installers and then the electricians who came were super nice and professional, staying a lot later than expected

the neutral:
they are rather expensive, even compared to prices/quotes I got for my properties in Boston (generally speaking Boston is about 30% more expensive than nashville on average, and even more when you factor in boonies). but, they felt solid enough
I am not a fan of Gov Lee at all and if not for florida and texas would say he's the worst governor in the entire country. I know he's no longer afiliated with the lee company, but it is his family's business and i'm sure he still has a lot of $$ interests, etc.

the negatives:
the electrician folks had to come a day or two later to do the wiring correctly, but they had no information at all related to what the installers did, and then they ended up ripping it all out and redoing it, which is just an awful lot of extra time and hassle, and as a result we lost the very last open slot in our electric panel. a small thing but the electricians kept repeatedly asking me technical questions that I would have assumed should be handled between them and the installers as they are all employees of Lee.
they wouldnt really even look at or help with any of the ductwork and randomly threw out a quote of $7k to completely redo it all--it just had some unattached ducts and mediocre settings for the airflow (too much to some spaces, too little elsewhere). An hvac professional could have gone in and adjusted it all in less than an hour with less than $100 in material. I did it myself with some trial and error and help from a family friend over the phone (hvac pro, but over 1000 miles away) so we got it done, just took me the better part of a day plus a couple return trips to the crawlspace. I would have paid $400-500ish for them to do the work, but I can also respect if it's not part of their general wheelhouse. I'm including that in the negative solely because their website implies they would do this sort of work as well. In boston, I had a few indepentent hvac guys I could have called and woud have  shown up and taken care of it quickly and easily for under $200. But, we're new to TN and dont have a super trustworthy network of people yet.

Overall, happy with the job done and the system works well. In the future, I'll likely purchase equipment myself and just hiring an electrician. But, if its for something complicated and/or involving a lot of moving parts and I'm pressed for time as well, I won't hesitate to use them again. I'll add some photos soon! 2 months or so later and the system works really well.

Our AC unit broke after 3 years, and they came to fix it but part was on back order 3 to 4 weeks is what I was told.  After that 4th week I had to call them and now it's 5 to 7 weeks on back order.  I have already went 4 weeks with no heat or air and had to buy portable heaters, they came put a part that will give me AC but does not shut off(the blower motor) which will cause my electric bill to be higher and then charger $300 for that and when said part is suppose to be here its another charge for that.  This company might have a good name but that is all you are getting a name.

In the process of prepping our home for sale, we needed to have a number of items repaired or replaced. We contacted Lee Company and asked to have an estimate prepared. (We also have a home tune up contract with them in which they visit 4 times a year to perform preventative maintenance; another good service.)

They did, and after consideration, we hired them to do the work. The items ranged from cleaning and repairing the log-fireplace igniter, to replacing the pressure valve on our house water system, to fixing some broken vent tubes....just to show the range of repairs they are qualified to do- heating, cooling, plumbing, and electrical.m And they guarantee results!

Their technician, Devin, was polite, efficient, courteous, and congenial. He kept us informed about all the things he was doing (and why) and he did his work in a neat manner.

We are extremely pleased and will very likely hire Lee Company to do the PM and repairs (hopefully few) in our new home as well.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust.  My wife was pregnant and it was getting hot out so this was not ideal timing.  The guys were very respectful of my wishes and helped me size the system to add some ducts where needed.  I changed where the air handler and condenser lived and it was not an issue for them.  I am a construction worker, I'm particular about my house and want things done right.  They not only did a great job, but they were friendly.  

Recently they called ME to set up a free service call to check the system and made sure we were tip top.  That's right, I didn't have to call them.  Now that's customer service.  

I told them to install Nest thermostat so I can test it for work, and I don't love it.  They are going to come back out and put a regular one in.  The tech tried to tell me but I was insisting for test reasoning.  

HVAC is expensive, so spend your money with the professional people at Griffin Mechanical.  I do A/V work and appreciate the same care I give on my house.