Best Electric Water Heater Installation in Nashville TN
Helton's was wonderful when my furnace broke. I called in the morning because I smelled gas and David was at my house by the afternoon to check it out. He was extremely prompt with responding and showed up just when he said he would. As it turns out I needed my whole HVAC system replaced, which is any homeowner's nightmare, but David and his team made the process as easy as possible. Can't recommend this company enough. They are good people who do quality work!
3522 Central Pike, Hermitage, TN 37076
Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
What an awesome company! They are professional and very knowledgeable. Clean job sites and wonderful work!
Nashville, TN
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
Called at 11 and they were at the house by 2 and solved the problem and then some. Phillip went above and beyond to make sure our shower came back to life without the problematic leaking we had been dealing with. Highly recommend Michael Shaver for any plumbing issue.
29 Industrial Park Dr, Hendersonville, TN 37075
Vince was on time and very efficient. He was very kind and I recommend Lee Company to everyone.
172 E Main St, Hendersonville, TN 37075
Appears kind and professional however quite the opposite. Here are the facts of our experience. Unfortunately, we paid David Bryant, who said he is a licensed electrician, cash in full (totaling $3,200.00) for a job he failed to complete. He made errors and stated he completed the job yet when the Tennessee State Electrical Inspector came and failed us for the job David supposedly completed per code, the inspector confirmed that David in fact did not complete the items on the list that David said he completed. For example conduit supposedly wrapped in 80 grade was only 40 grade. David also put in old, outdated breakers that contributed to the failed inspection. After David acknowledged his mistakes to us via telephone and in verifiable text messages saying they were his errors and he would rectify those errors, the reality is we never heard from him again. After numerous calls and texts, and two weeks of waiting, we are deeply disappointed that he did not follow through with his promise to correct his mistakes. We ultimately ended up needing to hire and pay another electrician for the job we hired and paid paid David for that he failed to finish. He is not a man of honor, nor integrity, and does not complete his work in a professional manner. We do not recommend his services for the above-stated reasons.
Nashville, TN
Impossible to get on the phone. Quoted $200 to replace a bathroom fan. Charged $323. Manager said it was a mistake for the tech to quote $200. Said he would refund the balance. NEVER DID. I would NOT recommend Lee Co.
Nashville, TN
I called Hoffman Brothers for a complex water main break. Someone came out and gave me a quote within 12 hours. They are thoughtful, methodical, responsive and did the work on budget. Their crew was amazing and the workmanship top notch. I hope I never have to call them again, but I would in a heartbeat.
45 Willow St, Nashville, TN 37210
first the good:
provided a very clear quote with the work and service involved. we were given details on the equipment and parts to be installed
when some issues with the electrical came up, they found solutions and got it to work without added charges
the installers and then the electricians who came were super nice and professional, staying a lot later than expected
the neutral:
they are rather expensive, even compared to prices/quotes I got for my properties in Boston (generally speaking Boston is about 30% more expensive than nashville on average, and even more when you factor in boonies). but, they felt solid enough
I am not a fan of Gov Lee at all and if not for florida and texas would say he's the worst governor in the entire country. I know he's no longer afiliated with the lee company, but it is his family's business and i'm sure he still has a lot of $$ interests, etc.
the negatives:
the electrician folks had to come a day or two later to do the wiring correctly, but they had no information at all related to what the installers did, and then they ended up ripping it all out and redoing it, which is just an awful lot of extra time and hassle, and as a result we lost the very last open slot in our electric panel. a small thing but the electricians kept repeatedly asking me technical questions that I would have assumed should be handled between them and the installers as they are all employees of Lee.
they wouldnt really even look at or help with any of the ductwork and randomly threw out a quote of $7k to completely redo it all--it just had some unattached ducts and mediocre settings for the airflow (too much to some spaces, too little elsewhere). An hvac professional could have gone in and adjusted it all in less than an hour with less than $100 in material. I did it myself with some trial and error and help from a family friend over the phone (hvac pro, but over 1000 miles away) so we got it done, just took me the better part of a day plus a couple return trips to the crawlspace. I would have paid $400-500ish for them to do the work, but I can also respect if it's not part of their general wheelhouse. I'm including that in the negative solely because their website implies they would do this sort of work as well. In boston, I had a few indepentent hvac guys I could have called and woud have shown up and taken care of it quickly and easily for under $200. But, we're new to TN and dont have a super trustworthy network of people yet.
Overall, happy with the job done and the system works well. In the future, I'll likely purchase equipment myself and just hiring an electrician. But, if its for something complicated and/or involving a lot of moving parts and I'm pressed for time as well, I won't hesitate to use them again. I'll add some photos soon! 2 months or so later and the system works really well.
provided a very clear quote with the work and service involved. we were given details on the equipment and parts to be installed
when some issues with the electrical came up, they found solutions and got it to work without added charges
the installers and then the electricians who came were super nice and professional, staying a lot later than expected
the neutral:
they are rather expensive, even compared to prices/quotes I got for my properties in Boston (generally speaking Boston is about 30% more expensive than nashville on average, and even more when you factor in boonies). but, they felt solid enough
I am not a fan of Gov Lee at all and if not for florida and texas would say he's the worst governor in the entire country. I know he's no longer afiliated with the lee company, but it is his family's business and i'm sure he still has a lot of $$ interests, etc.
the negatives:
the electrician folks had to come a day or two later to do the wiring correctly, but they had no information at all related to what the installers did, and then they ended up ripping it all out and redoing it, which is just an awful lot of extra time and hassle, and as a result we lost the very last open slot in our electric panel. a small thing but the electricians kept repeatedly asking me technical questions that I would have assumed should be handled between them and the installers as they are all employees of Lee.
they wouldnt really even look at or help with any of the ductwork and randomly threw out a quote of $7k to completely redo it all--it just had some unattached ducts and mediocre settings for the airflow (too much to some spaces, too little elsewhere). An hvac professional could have gone in and adjusted it all in less than an hour with less than $100 in material. I did it myself with some trial and error and help from a family friend over the phone (hvac pro, but over 1000 miles away) so we got it done, just took me the better part of a day plus a couple return trips to the crawlspace. I would have paid $400-500ish for them to do the work, but I can also respect if it's not part of their general wheelhouse. I'm including that in the negative solely because their website implies they would do this sort of work as well. In boston, I had a few indepentent hvac guys I could have called and woud have shown up and taken care of it quickly and easily for under $200. But, we're new to TN and dont have a super trustworthy network of people yet.
Overall, happy with the job done and the system works well. In the future, I'll likely purchase equipment myself and just hiring an electrician. But, if its for something complicated and/or involving a lot of moving parts and I'm pressed for time as well, I won't hesitate to use them again. I'll add some photos soon! 2 months or so later and the system works really well.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
7071 Old Harding Pike, Bellevue, TN 37221
Overcharged by a LOT to recharge air conditioner. R410A refrigerant is $23/lb for a 25lb bottle. I was charged $77/lb to fill my 12lb system. Very costly, making a 200% profit on refrigerant is pretty despicable
307 Lewis Hollow Rd, Dickson, TN 37055
Had Lee company come out when it was in the 100s because ac just wasn't working. Well they said we needed a new system and upgraded duct work. They do the work now my master bedroom doesn't cool, it used to when old system was working, they said they need to add a new duct, and other $1200. I go upstairs because my son said the carpet is wet, so I go in attic and slip on water and partially fall through ceiling because the evaporator drain just ran 5 feet away to drain on the ceiling. At this point I'm pissed, I look around and see all the duct work is the same, it's all dirty has insulation on it and it not even sealed to the unit, remember I paid to have upgraded ducts installed because supposedly mine were the wrong size. So I remember seeing ducting in my driveway when I came home so I check my security cameras and I watch as the technician loads them back in van and drives off! So may lies told during the process and they just want your money. I hope the governor does something about his company and how it's ripping people off. Oh and if you see my other post about my septic system I found that it had collapsed due to Lee company parking their van on top of it when they were installing new compressors.
1124 Menzler Rd, Nashville, TN 37210
Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122