Best Electric Furnace Repair in Nashville TN

Helton's just left, and wow!  I couldn't ask for a better father/son team!  They double-checked my system, found the problem, and fixed it so quickly!  They were kind, professional, courteous, and very reasonable.  Rarely do I find servicemen with integrity like this.  Being a realtor, I am keeping this company on my Preferred List!!!  Well done and thank you so much for your help!

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

Appears kind and professional however quite the opposite. Here are the facts of our experience. Unfortunately, we paid David Bryant, who said he is a licensed electrician, cash in full (totaling $3,200.00) for a job he failed to complete. He made errors and stated he completed the job yet when the Tennessee State Electrical Inspector came and failed us for the job David supposedly completed per code, the inspector confirmed that David in fact did not complete the items on the list that David said he completed. For example conduit supposedly wrapped in 80 grade was only 40 grade. David also put in old, outdated breakers that contributed to the failed inspection. After David acknowledged his mistakes to us via telephone and in verifiable text messages saying they were his errors and he would rectify those errors, the reality is we never heard from him again. After numerous calls and texts, and two weeks of waiting, we are deeply disappointed that he did not follow through with his promise to correct his mistakes. We ultimately ended up needing to hire and pay another electrician for the job we hired and paid paid David for that he failed to finish. He is not a man of honor, nor integrity, and does not complete his work in a professional manner. We do not recommend his services for the above-stated reasons.

To their credit they were punctual and communicated when they would come out, which happened to be the same day. They had a 95 dollar service fee which a lot of places have but most other places roll that into the repair if they do the work, with Hoffman that is not the case. My review is based solely on pricing as Hoffman was more than double what other plumbers quoted me. I was given a thorough estimate that explained each option to repair my water heater. The cheapest option was to replace a valve and would have cost 400 dollars plus the 95 dollar service call. I called around because the quote to replace the water heater was 2100 which to me seemed a little high because a water heater is 500-700 dollars and I can't imagine it would be 1400 dollars in labor. The second and third quotes were both under a thousand to replace the water heater. I am not sure if Hoffman does good work or not but based on the very high pricing I would not use them. They were very communicative and came out the same day which was good, but again just way too expensive.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Avoid this carnival of thieves! Abbott and Costello routine between hvac and plumbing, both from Lee Co. They tried in vain to charge additional $308 with 10% discord discount over and above the agreed upon rate of  $128 verified at time of work. Just laughable, their efforts to upcharge. Stay away!

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust.  My wife was pregnant and it was getting hot out so this was not ideal timing.  The guys were very respectful of my wishes and helped me size the system to add some ducts where needed.  I changed where the air handler and condenser lived and it was not an issue for them.  I am a construction worker, I'm particular about my house and want things done right.  They not only did a great job, but they were friendly.  

Recently they called ME to set up a free service call to check the system and made sure we were tip top.  That's right, I didn't have to call them.  Now that's customer service.  

I told them to install Nest thermostat so I can test it for work, and I don't love it.  They are going to come back out and put a regular one in.  The tech tried to tell me but I was insisting for test reasoning.  

HVAC is expensive, so spend your money with the professional people at Griffin Mechanical.  I do A/V work and appreciate the same care I give on my house.

We needed our heat pump replaced and a mini split installed and Jesse did a great job of helping us. He explained everything and even did an involved test to check and make sure we were getting the right size for our house. Installation was quick and professional. Highly recommend.

We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.

They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.

Taking pics of my A/C  or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.

I think it's very telling that on every review for this company , the business administrators response is the same copy pasted cookie cutter reply . Nothing about a copy paste response says you actually care what this PAYING customers have to say . It feels like criticisms fall on deaf ears . Not surprised considering who founded this company.

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.