Best Water Damage Restoration in Minneapolis MN

I called Ouverson Sewer & Water in a panic yesterday. The woman who answered the phone listened to my story about another company pressuring me to make a fast decision about two, very expensive repairs.

At first, she told me that they are a small family owned business and that they fit their camera scope appointments in when they could,  between other paying appointments.  When I called back a half hour later, she spoke to me woman to woman and said it infuriates her to see people trying to take advantage of women and that she was going to make sure that someone would make it to my house that day (yesterday).

The Ouverson Sewer & Water Technician was at my house for maybe 15 mintues total. Within five minutes he had easily pushed his camera through a toilet paper clog that the first company had showed me an insisted was impassable.

Ouverson Sewer & Water charged me nothing, their technician (Matt) showed me that the water was draining through the pipe with ease and potentially saved me $7500 / $8500 that the other company was trying to fleece.

Ouverson Sewer & Water came highly recommended. I hope that you never need them, but if you do, you can bet they will be honest.

I received amazing and prompt service for my emergency plumbing call! I had a plumber at my house within a half an hour of my original call. Toilet was so backed up it would not plunge for me and I had sewage backing up into bathtub and shower in a separate bathroom.

Andrew (#2766) was extremely thorough in diagnosing the issue. He removed toilet and snaked out pipe -revealing and resolving issue. I appreciate his shoe covers and floor tarp protection that he used when moving toilet. Andrew explained everything and showed me where the issues were. He told me how to prevent future problems and things to watch for.

Andrew called in Brian ( #1326) from their restoration team to check for water in my main floor ceiling. We had heard dripping and I was concerned about water damage. Brian was here within 20 minutes. No charge for this assessment service! Again, good information and explanation! Fortunately, no water concern in my ceiling!!

I have worked with a variety of plumbing services over the years. Roto-Rooter is by far my best experience!

Set up an appointment two days in advance and was given a four hour window for an appointment.  I left work early to be home and be by my phone.  They called at 6:00 and shame on me I was helping my daughter for a second.  I had a voicemail saying to call in so I did.  I called at 6:01 and they told me I missed my appointment and the tech went somewhere else.  The customer service person didn't care at all, brushed me aside and said I'd be called shortly.  An hour went by with no word so I called again and cancelled.  The guy I talked to when I cancelled the appointment apologized and actually seemed to care.  

I've never made a service call and felt so blamed for s missed call.  Ridiculous to put that blame on a customer when I literally called one minute after the voicemail.  No exaggeration.  Ben Franklin will be here in the morning.  Should have called them to start with.

Go anywhere else! I had 2 small gas leaks and it was over $1,000 for less than  2 hours worth of work.  Charged me $75 for parts that are less than $20 at home Depot.  Plus I called for emergency service at night and they couldn't even send someone out till the next day saying the plumbers only work during the day. Don't claim to be 24 hours service then!! I would've got ahold of a regular plumber that was more affordable if I knew they weren't going to be able to help me in a timely manner.

Very courteous and professional. Able to come out the same day I called and had my drain fixed within an hour.

I gave this company a one star because they do not do the job properly and they are way overpriced and they are not trained properly. They messed up on our sewer and when they came back they still made us pay for the mistake that they have made, I would never recommend this company to anyone.

kitchen sink clogged. clog was in line approximately 25 feet from main line. repairman used snake to clear, took about 45 minutes. the charge was $435.
repairman professional but this cost was so excessive I'll not use these people again and will definitely not recommend them to anyone for any plumbing work.