Best Water Softener Installation in Milwaukee WI

I read numerous positive reviews on Thumbtack regarding water softener repairs by this outfit, and I'm VERY pleased to say Waterfoul Plumbing did not disappoint!  Corey was very professional, very courteous, and corrected our issue. Because our softener is 20+ years old, I figured we would have to purchase a new one, however, Corey indicated the unit was fine but just needed a new part. He corrected our issue within an hour. He's also very reasonable in terms of price. Waterfoul is now our go-to for all of our plumbing needs. Thanks, Corey!

Very professional, clean, and quick, no hidden charges, same day service, reasonable rates, honest opinion and offered suggestions on how to save costs. He had all necessary materials with him.  I would highly recommend his service especially in an emergency.

Fast response time: *****
Reliable:*****
Friendly:*****
Honesty/Trustworthy:*****
Knowledgeable:*****

Chris Urban is a master plumber. We have used Chris Urban twice now. I can handle most things around the house and I have attempted most things such as installed faucets, installed water filtration systems, water to ice maker and installed new water softener but occasionally come across things I just don't want to do/attempt or can't figure out. First visit was for a leak that I wasn't able to get to and diagnose so my wife had him over based on Yelp reviews. Chris diagnosed the issue and quickly resolved it. The next visit was a few days ago for an issue with our water heater and backdrafting. WE Energy just installed a new gas meter and while checking for leaks in the house he said the water heater wasn't exhausting properly. We had our HVAC (recently installed a new furnace) come out to see if they did something to change the exhaust that may have caused this issue. Nope, recommend calling a plumber as water heater is not HVAC issue. I called Chris and immediately he rerouted to our house as he was on his way to another job to assess the issue. Wow, I couldn't ask for more!  He looked at it all and said there isn't any issue that WE Energy didn't know what they were talking about. Chris could have sold me on X, Y or Z issue and I wouldn't have known. So honesty is a strong trait with Urban's Plumbing. He didn't charge for the visit and explained what could have been the issue. Thanks Chris!  I wouldn't hesitate to call Chris to do any job now and most likely will instead of me stumbling through plumbing work that I have no idea!  If you are looking for a plumber, give Urban's Plumbing a call. I have him booked marked.

I called Cox Plumbing with a leak at my place of business.  They said they could get someone out within a couple of hours. Just 30 minutes later someone was in the area and stopped by to see what was going on.  He found the issue and took care of it on the spot.  He was so courteous and friendly and most of all helpful.  I highly recommend Cox Plumbing.  Thank you! And thank you Stacy for making us a priority!

The water softener portion of the business is very good. And I would highly recommend.  

However, they also offer plumbing service and this portion of the business was a very big disappointment.   I was very satisfied with their service and quality of the water softener products so I expected similar service from the plumbing services.  That unfortunately was not the case.  I was in need of some plumbing repairs and was on a somewhat fixed timeline.   It took a week for someone to arrive to look at my project.  They informed me that the info collected would have to be transferred to someone else who would actually provide an estimate for the job and that would take about another week.   After two weeks without an estimate I called and they told me they were still working on it and it would be a few more days.  After another week I called and they told me they were still working on the estimate.   After 4 weeks I stopped calling  and never actually got a return call or an estimate.

I'm pretty good with tools and have installed one water heater before. For me the whole job turned into a total nightmare. After been without hot water for an embarrassing length of time I gave up and called this 100 year old company. The technician named Rod came in and the job was completed in record time. Rod was not only very knowledgeable but also gave a detail explaination of the problem.  The bill was very responsible. Any plumbing problem I have in the future is now a no brainer who to call. I give my best recommendation to Borkenhagen Plumbing & Heating. Thanks Rod!

Jason from Rick's Plumbing just finished 2 jobs at our home.  Professional,  friendly and efficient!   Hard to beat that combination.   I think we have found our new plumbers.   Great job!

We were misinformed by this company which costed us a ton of money and a huge mess to deal with. Sincerely, Albree

Fast scheduling and great customer service. I had the estimate but turned out I didn't need the service.

Called them for a copper riser install for a new hookup on the kitchen.  Mike was there to get the job done, covered up our cooktop, did a beautiful job of running the pipe while working around the existing HVAC ductwork, best of all, he was able to run copper at my request.  Being a weekend warrior with some household projects, I have an appreciation for their mastery of their profession.  These guys are good! I can't say for certain about Mario's situation, but sometimes plumbing projects can be a can of worms, and usually you are better off replacing the whole system, rather than taking your chances hoping that the old components don't fail.  I highly recommend Bruesewitz Plumbing, the work they do is excellent, and worry free.

Although they are quick to respond with same day service, I now question whether their plumbers have any idea what they are doing. I called because I had a pool of water under my kitchen sink that turned out to be the dishwasher drainage hose coming loose and spewing water all over the cabinet. The guy said it was a simple clamp that took 5 minutes to fix and didn't even charge me. Nice right? Well, immediately after that repair, my dishwasher would not drain after a wash. My dishwasher had worked perfectly up until that day. I called them to come back and look at it again, because something was clearly wrong, but they refused to even come look, stating it was an appliance repair, which they don't do. I then called Alliance Appliance, and Bill took one look under the sink and pointed out that the dishwasher hose had been wrongly connected to the garbage disposal. He connected it to the air gap where it belonged and the drainage problem was solved. I wish I could remember the name of the guy from Day Night who originally hooked it up incorrectly. He clearly doesn't know what he's doing.

My wife and I built a home. The builder has used Wilkes Plumbing for many of his jobs. I talked with the owners wife who handles sales and pricing. We had things in the home that we wanted to upgrade. My wife and I set an appointment to meet with the owner. At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be. Things seemed off because she could never give a straight answer. I had to ask multiple times because I want to be sure of things. She would never tell me the cost of the original options and would never tell me the actual cost of the alternative. She would only give me estimated additional cost over the estimate. (example: The larger tub would be an additional $300 on top of our initial bid). This made it very difficult to weigh our options. Our third option would have been to purchase things our own. We would not know if we had better pricing if we did not know the original price. I also wanted to know that if I wanted to purchase my own tub what would our credit be for them not providing the originally quoted item. She told me she did not know the prices which was understandable. She claimed she would email me the prices of everything the next day. She emailed me a list and once again the list was only composed of price differences and not an actual itemized pricing of their services or products. The price difference was reasonable and despite my frustration I was advised to just continue because going with anyone else at that time would delay our build. I agreed that we would pay the additional for the upgrades. They were scheduled to start working a week or two after. Upon a visit to the home I found all of their supplies in the house so they could start working the following day. Everything we requested looked to be correct. Up until this point they had been fairly professional even with my reservations with the pricing. They had also been on time and friendly. We were happy. The next day I received an email claiming that the total price had increase. It was substantially higher than previously communicated in emails. I immediately called the owners wife and questioned the email. I was not happy. She had told me that the prices was higher because the changes were based off of the building plans and not the estimate. The building plans were designed to have a walk in shower and a whirlpool tub. She said the price was based off the house having a modular shower/tub combo. The shower and tub would be extra. The home design never had a modular unit and always was designed to have a shower and tub. It appeared that she had based the allowance off of the generic price she regularly charges this builder and not specific to the building plans we had. I told her that this was not acceptable because when we had met with her we had a copy of our plans with us and had previously requested she had itemized costs ready when we meet. She did not have that and never took the time to recognize that my home was a different design than she had previously provided service to. As a business professional she should have had a way of handling this. None of this would have happened if she would have originally provided the information I had requested. I told her that the new price was simply not feasible. She said they had already started the install and that it was to late. I told her to stop working on the job because I do not approve the additional costs and I will not be liable for them. I was irate and spoke to her in such manner. I told her no further work is authorized until costs have been reviewed. I went to the house to check on the status of what was already done. The plumbers were still there working. As soon as I walked in an older man confronted me saying are you the owner I told him yes. He started yelling and got in my face saying if you ever talk to my wife like that again you'll regret it. I told him that his wife was trying to pull one over on me. It turned into a big fight. They would not leave and so I did because I was concerned about my safety. I had emailed them and told them to only do what was in the original estimate. I had to buy and install my own tub and build my own shower including laying a cement shower pan. I still was forced to pay them extra because they would not allow any other person to work on the job because they held the permit. If I wanted another person to work on it I would have had to have the city pull their permit and issue one to the new contractor. It would have delayed my build and Wilkes would not have finished the job they were over charging me for. I was stuck. I was lied to, over charged, screamed at, and threatened. In the end I still had to pay extra and did not get anything from them that I had wanted in my home. Worst experience ever and I would never recommend anyone to use them.