Soft Water

I had a couple different companies come by and test our water and quote me a water softener system, and Soft Water was the most knowledgable and helpful. These guys know their stuff. They have a nice rent-to-own setup to get you set up with a system for around 20 bucks a month, with the option to purchase later.

The installer went the extra mile and gave me some valuable pointers on how to clear debris out of the lines and get some extra water pressure at the faucets.

The water softener portion of the business is very good. And I would highly recommend.  

However, they also offer plumbing service and this portion of the business was a very big disappointment.   I was very satisfied with their service and quality of the water softener products so I expected similar service from the plumbing services.  That unfortunately was not the case.  I was in need of some plumbing repairs and was on a somewhat fixed timeline.   It took a week for someone to arrive to look at my project.  They informed me that the info collected would have to be transferred to someone else who would actually provide an estimate for the job and that would take about another week.   After two weeks without an estimate I called and they told me they were still working on it and it would be a few more days.  After another week I called and they told me they were still working on the estimate.   After 4 weeks I stopped calling  and never actually got a return call or an estimate.

Everything was great except the inability to tell the exterior temperature. Their sign incorrectly stated - dare I say LIED - that it was only 13* F. In reality, as confirmed by Getman engineering, it was actually 16* F. This goes  hand-in-hand with the medias inability  to fact  check. Clearly fake news. We are simply left  guessing the company's ulterior motive. Furthermore, Bigfoot was  in the parking lot.

Bret our water adviser did a great job in explaining our type of water and what we needed to do to get it just right! He wasn't pushy just very knowledgeable. I highly recommend giving him a call for all your water needs. Looking forward to our new Iron Curtain and soft water softener in our new condo! Thanks Bret for your professionalism!