Best Bathtub in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Henry is a real gem. I highly recommend him for the quality of his work, service and likeable manner. He is reliable, always on time, and a pleasure to work with. I wish I had found him sooner during the set-up of my home in Collierville. Certainly he will be my go-to guy for future improvements/maintenance around my house

We had a strange hissing noise in our wall. Our Home Warranty company sent Everon's to us. It was a Saturday, and they were the only one in the area available to come out that day. We were concerned we had a leak. The person was schedule for 5-6pm, but he did not arrive until 6:30. When he did show up, he spent less than 5 minutes evaluating the issue. He proceeded to tell us that This is just the way pipes sound. You have no insulation in that wall. We of course believed him. He was the professional. He claimed that if we had a leak, There would be water everywhere!

Well, last night we noticed some strange buckling on the seams of our flooring. The flooring was installed in August, so it is BRAND new! This morning, just about every seam of our flooring had buckling in the vicinity of the hissing wall. We called our Home Warranty company and they sent a different plumber, who discovered a pin hole leak in our pipe behind the wall. The wall itself is soaked from the inside, and the flooring in half our kitchen and hall all have to be replaced. Only part of this damage is covered by the Home Warranty company. If Everon's had dealt with the issue on Saturday night, we would not be replacing our BRAND NEW floor tomorrow.

They Hiller Club is useless, you do not need someone to come out and tell you that a light switch is broke or that a reciprocal is broke. If you buy a water heater they tell you that you get a 10 year warranty but if you quit paying the $100 a year for the Hiller Club you lose your 10 year warranty, that is something they don't tell you. So when they charge you  $1,500 for a water heater with a 10-year warranty  add $100 for the next 10 years you have doubled  paid  for a water heater. When you go to Lowe's and pay $100 for a faucet they charge you $250 to replace the stems in it, if you want a new faucet they will charge you about $500 to install it. I would just say shop around and stay away from big companies that care only about money and not you. Big companies like Hiller and Conway all must hit numbers at any cost, they do not care about people it's all about the Numbers.

Technician arrived as scheduled and observed safe practices while at our residence. He explained all that needed to be done and was very thorough. Thanks Kevin for saving me money and suggesting the Fam Plan.

We experienced a total backup of the main sewer line (as in gray water filling both downstairs jacuzzi and tub, and all toilets unflushable) at 8:00 pm and I made the call and had a technician out in an hour. Josh promptly made an assessment and cleaned out the main line to the street and had everything moving within minutes. He also checked the line to the house and made sure it was clear. Josh also offered some suggestions to maintaining clear lines. He was professional, polite, and even cleaned out the jacuzzi when the water had drained, before I could stop him - I didn't expect him to do that.

We have used Best Care for Heating and Cooling solutions.  Each time they conducted themselves professionally, and did not exploit the situation.  Made the appropriate diagnosis, and quickly restored the quality of life to our home, in regards to our Heating or Cooling needs.  Best Care will be our first choice when it comes to Plumbing or HVAC needs!

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

RW Heating & Air came out to our house as a result of calling our house warranty about a bad water heater. They determined that we needed a new water heater, new plumbing throughout the house (we have C-PVC plumbing), and quoted a 10 yr guarantee on the water heater. We cashed opted to cash out from our warranty and purchased a new heater from RW. The next day two technicians came out to install the heater. They did not check to see if the drain pipe went outside of the house or was plugged...just drained the heater...inside the wall. Water came out on the outside wall, into the wall, and possibly into the sheetrock. A supervisor came out, claimed the drain was our fault and they would not pay for damages. He also stated that they do not have 10 year guarantees. According to my wife he was rude and disrespectful during the conversation and at one point, when questioned about previous comments, he refused to speak with her any more. The technicians ran the drain out through the house eves and reconnected the old water heater. This is our third encounter with this company and in 2 of the 3 encounters the technicians did not seem to know what they were doing. If dealing with this company I strongly recommend caution. They seem more interested in telling the customer that their plumbing is bad and selling all new plumbing from RW.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.