Best Bathtub in Memphis TN

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

Henry is a real gem. I highly recommend him for the quality of his work, service and likeable manner. He is reliable, always on time, and a pleasure to work with. I wish I had found him sooner during the set-up of my home in Collierville. Certainly he will be my go-to guy for future improvements/maintenance around my house

Everon's plumbing installed a new water heater. Mr. Everon suggested adding an expansion tank with the water heater. I had never heard of an expansion tank before. Mr. Everon explained that the expansion tank. It has improved my water pressure. He did a great job. The service was completed in a timely manner and very professional.

I joined the Happy Hiller club earlier this year.  The techs are professional, courteous and make their best efforts to keep everything clean.  I got my AC unit checked and agreed to minor repairs, which are keeping it up and running.  Although I had an issue with my furnace check-up, management went above and beyond to make things right and for that I'm grateful.  Workers did a quality and efficient job.

First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.

Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.

Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.

Wrong technicians (not the crew originally promised) arrived today --  two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.

Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.

Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.

Too many issues with Choate's, especially during Coronavirus surge.

Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.

David Noonan

This company is great for plumbing needs- had a backed up drain  on a hardwood floor. They fixed the backup problem. But, do not use for clean up- I was not told on the front end that they would not tear out the whole floor. Also, they moved the furniture out and now I am stuck with moving it back- floor installation people will not moved back what they didn't move. So now I have to find people to move furniture. I would have used them for plumbing fix, but not clean up. I was left with a mess for weeks.

Overcharge at a criminal level.

One of our water heaters is beginning to leak.  Fortunately, we have home owner's insurance that will cover a new unit and installation.  Unfortunately, they use Best Care who in turn claimed that they MUST do certain things that aren't covered.  These extras total $710.  Oddly, a coworker of mine used Best Care two months ago to replace his, and they did not sing the same tune.  He bought his out of pocket through Home Depot.  I am sure that this had something to do with it.  Where I was told that they could not use any of the installed plumbing (sight unseen), they made use of all of his without batting an eyelash.  (Btw, my home was built in 2003, his was built in '69.)

These extra mandatory services:
Gas line mods: $150
Water line mods:  $100
TP Mods, which consist of a few feet pvc: $95
Drain Pan:  $100!!!  ($20 at Lowe's)
Disposal:  $105 (won't allow you to do)
Permit:  $115. (The permit actually costs $15!  When called out on the rather substantial markup, they unapologetically stated, we have to make money.)

The so-called mods are not only unnecessary, they are WAY overpriced.  They would not allow me to waive any of the services, nor supply any of the parts myself.  

Because you must work through the insurance company and as a result have very little leverage, they attempt to capitalize - obscenely.  Instead of being abused, I opted to accept a much reduced cash payment from the insurance company and will purchase on my own.  Sadly, I will still fare much, much better.  Instead of getting a builder's grade unit and paying $710 for accessories, I am paying for a high-grade unit and installation for a total of $420 out-of-pocket.

I  am not certain what is worse about this company, their overcharging, or how unabashed they are in doing so.  

Bottom line:  An unethical company.

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

Was assigned this company from our home warranty for repairs and they never showed. When we called to check on the appointment, they were incredibly hostile, rude, and inappropriate. They called us horrible names. The most awful experience ever. Reported to our home warranty company and they flagged them as a hostile vendor. DO NOT USE THESE RUDE PEOPLE!!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.