Best Tankless Water Heater Installation in Memphis TN

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

Bill was prompt in replying to my request.  He stayed in constant contact with me and offered suggestions to my problem.  His price was fair and his service was excellent.

The staff that comes out, are very professional. Its the fees that I have a problem with. Why the hell is there a trip fee? I have never heard of that. That fee applies even if the work gets done. I will never use Choats for repairs ever again.

The background info.  After topping of and servicing my unit for the year with an alternative freon,  my regular a/c guy was unavailable for a couple of weeks.  shortly after the service my a/c unit started acting up.  I called choates to fill in for my guy.
The tech came out, put gauges on it and said the unit was over serviced.  Pressures were way too high.   The tech spent the next hour trying to sell me a new unit.  Im a mechanic by trade.  I Can keep up with most tech conversations.  the tech focused on the alternative freon as a way to turn every conversation back to a new unit or multi thousand dollar repairs with no guarantee of success.  the only viable option in his opinion was to purchase a new unit for 5-7 thousand dollars.  We talked for a bit and he left after calling in an appointment with sales person for the next day.  they never showed, or called.

I got back in touch with my guy finally.  He came over, hooked up the gauges and read the pressures.   Yep, I got it wrong last time.  He literally opened the valve on his gage set and let off a touch of pressure til it stabilized per the a/c pressure chart on the unit.  It has been running like a top ever since.  
After this experience,  I could not recommend this place to anyone.  I feel as though they blatantly tried to rip me off.

Had to wait to get scheduled for our repairs, but it was worth the wait. Great communication from them keeping us in the loop on when we could expect them to do the work. Then on the day of work everything was done as they said it would be. They were polite, clean, and did a conscientious job.  Will definitely call them again if a plumbing needs arises.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

About 6 months after I bought my home, I had quite the water leak from the 2nd story that took out about 3 square feet of ceiling drywall.

My dad and I could not figure out which fixture was leaking behind the walls. I called multiple plumbers and Cordova Plumbing was the only one to answer the call. The plumber showed up right on time, which for my schedule is a major bonus.

He looked in both upstairs baths, determined the source of the leak, had the parts on the truck and completed the repair in 20 minutes.

The biggest and best surprise was when he handed me the invoice for $60. WOW! $60 for an emergency weekend call? That's amazing.

Wonderful service company; professional; experienced organization.

They were reluctant to give me a morning appointment in the morning because the tech is not normally in that area before noon.  I explained that due to my work schedule, only a morning appointment would be possible. They gave me an appointment for 8am-12pm more than a week away. The day of the appointment,  they claimed that the tech had an emergency and would not give me another morning appointment.  I guess they only have 1 HVAC tech and he/she decides when and where they will work.

A/C went out and I diagnosed it was the capacitor, a part you can get from Walmart.com for $17.  

Called Steve Ray at 5:45 pm on a Tuesday and I was thankful he said he could come out and replace it.

20 mins later he was here and working on it. Then he said it would be $275 to fix it!

I already had the cover off the a/c unit, turned off the power to the unit, and removed the old capacitor.  All he did was hook up the 4 wires and put the cover back on!

He was literally working on it for 5 minutes!

$275 for what?!?  I would have been more than happy to pay for his services, but this was ridiculous!

I'm sure this guy knows what he's doing, but it seems he's trying to buy a place in the Bahamas with his rates.

CAll SOMEONE ELSE OR BE PREPARED TO SELL A KIDNEY!

We had one toilet spring a leak on a Saturday night and another that wasn't working properly for a week.  We called Neighborhood  Plumbing on the following Monday.  They said they'd be out the next day (Tuesday).  The next day they called and said they had some emergency and couldn't come til the next day (Wednesday).  Someone did come Wednesday to check out the toilets to see what they needed.  Said he'd be back the next day (Thursday) with with necessary parts.  He called Thursday and said he had another emergency and couldn't come that day and that he'd call the next day (Friday) to set up a time to come.  Talked to him Friday... said he'd call me right back.  Never called back, never showed up!  By now, it's been 6 days without the use of our most used toilet!!  We are absolutely furious and would certainly not recommend them to anyone!!!