Best Tankless Water Heater Inst… in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Thank you Bill for doing an outstanding job replacing my water heater.  I know you were extremely busy with frozen water pipe emergencies, so I appreciate you fitting me in.

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

Choate's associates were professional, knowledgeable, efficient , clean and neat while completing their job today. We were thrilled . Thank you and Great job !

Dustin and his staff do a great job.  They always put the client first and are very professional.  They also do a great job giving back to the community.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

Cordova plumbing recently did work for my mother-in-law. They were on time, courteous, and very professional. They did exceptional work, left the site very clean and provided a fair price. I will certainly use them in the future.

Nathan and Above and Beyond Electric were extremely knowledgeable, courteous, and good at what they do. We had a variety of things from unique light fixtures to be wired and hung, recessed lighting, to new and moved outlets. We were so happy with the work and how quickly they got it done!

This company is very friendly make you feel like you family, they always come in the time frame. My air had been out since this summer no one could seem to find the problem. Let me tell you about Andy !! He took his time found the problem and got us back and running. This man loves his job you can tell by his pateince he shows towards customers by listening to them, and solving the problem..

A/C went out and I diagnosed it was the capacitor, a part you can get from Walmart.com for $17.  

Called Steve Ray at 5:45 pm on a Tuesday and I was thankful he said he could come out and replace it.

20 mins later he was here and working on it. Then he said it would be $275 to fix it!

I already had the cover off the a/c unit, turned off the power to the unit, and removed the old capacitor.  All he did was hook up the 4 wires and put the cover back on!

He was literally working on it for 5 minutes!

$275 for what?!?  I would have been more than happy to pay for his services, but this was ridiculous!

I'm sure this guy knows what he's doing, but it seems he's trying to buy a place in the Bahamas with his rates.

CAll SOMEONE ELSE OR BE PREPARED TO SELL A KIDNEY!

We had one toilet spring a leak on a Saturday night and another that wasn't working properly for a week.  We called Neighborhood  Plumbing on the following Monday.  They said they'd be out the next day (Tuesday).  The next day they called and said they had some emergency and couldn't come til the next day (Wednesday).  Someone did come Wednesday to check out the toilets to see what they needed.  Said he'd be back the next day (Thursday) with with necessary parts.  He called Thursday and said he had another emergency and couldn't come that day and that he'd call the next day (Friday) to set up a time to come.  Talked to him Friday... said he'd call me right back.  Never called back, never showed up!  By now, it's been 6 days without the use of our most used toilet!!  We are absolutely furious and would certainly not recommend them to anyone!!!