Best Sink Installation in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Bill was prompt in replying to my request.  He stayed in constant contact with me and offered suggestions to my problem.  His price was fair and his service was excellent.

Henry is a real gem. I highly recommend him for the quality of his work, service and likeable manner. He is reliable, always on time, and a pleasure to work with. I wish I had found him sooner during the set-up of my home in Collierville. Certainly he will be my go-to guy for future improvements/maintenance around my house

Otis is friendly, fairly priced, and gets the job done right. He clearly enjoys his job, and does the job with a smile. I originally called to have my main cleared (running water in one bathroom resulted in shower overflow in the other), as I have had this issue several times before (typically every 6-12 months). Every other plumber I have called spends hours doing this, and the whole thing is an ordeal (taking time off work or paying for after hours, etc). Otis worked with me on timing and met me after work without charging extra.

He looked at my issue, and explained that a mains clear out might work, but isnt the real problem, but I probably have a clog on a branch off the main. He ran a snake from inside the house, cleared 3 to 4 clogs in the line, and was done in under an hour. My drains are running clear now, and at half the cost and much less time than other plumbers I have called.

He will be my first call from now on.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

I joined the Happy Hiller club earlier this year.  The techs are professional, courteous and make their best efforts to keep everything clean.  I got my AC unit checked and agreed to minor repairs, which are keeping it up and running.  Although I had an issue with my furnace check-up, management went above and beyond to make things right and for that I'm grateful.  Workers did a quality and efficient job.

First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.

Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.

Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.

Wrong technicians (not the crew originally promised) arrived today --  two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.

Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.

Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.

Too many issues with Choate's, especially during Coronavirus surge.

Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.

David Noonan

The service was great and timely, the technician was very polite, professional and informative but for what was done it was extremely pricey.

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

I was very disappointed with how long it took this company to finish the job. In September, they installed a new furnace, AC unit and water heater. It was not until November 4, after countless visits from their technicians, that I had a functioning furnace. Despite the fact that temperatures dipped down to 35 degrees one weekend, they didn't show any urgency to get the job done. I will say that everyone I dealt with was professional and polite, and appeared to want to help. It seemed that there was a lack of communication between technicians and office staff, and also perhaps a lack of follow up or proactive approach from individuals, which resulted in progress getting stalled frequently. I don't think the furnace would be working now if I hadn't continued to call the office to check up on different parts of the job to make sure they were completed.

If only i could give 0 . The worst plumbing service ever! Had to call them to fix our plumbing problem. The first day a man came, he couldn't find the clean out. He even asked me if i know where it was. How could a woman, first time owner of a house will know where it is? I was even not here when this house was built 30yrs ago! And how could he not find it when it's his job to do it? He only spent like 5-10mins and decided to ask right away for the service fee! He gave a receipt stating that he couldn't or we don't have a clean out, so he need to go to the vent the next time he will come to our house. Or better yet, if my husband find the clean out, he'll be back. Fast forward to that next day, he came back. The schedule was 2-4pm, he came at around 4:06pm! Very unprofessional! He tried the vent, didn't work! Had my bathroom flooded again of what he did. I kept telling him that if he do something, it will be flooded on the bathroom, still he did it. Bathroom (2) and bath tub (2) got so messy. In short, no work has been done! That was Friday so we need to wait again for the weekend to be over with no bathroom to use. My husband decided to get a very decent plumbing service because when he called them back first thing on Monday, their customer service sucks! Kept telling my husband that they will return his call blah blah blah.. well guess what? No return calls until almost night time. Anyway, our plumbing problem has been resolved by another company that my husband called just today, Tuesday, same day they came. Thanks to you guys! Your company is never number one after all!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.