Best HVAC System Repair in Memphis TN

Excellent service. We have used twice for issues with our AC and both times the service was on time and they fixed the problem. One time was an electrical issue and the other time was a coolant leak. They serviced the unit for an affordable price and told us what our long term options were. They also explained some of the problems with our older unit.

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

The staff that comes out, are very professional. Its the fees that I have a problem with. Why the hell is there a trip fee? I have never heard of that. That fee applies even if the work gets done. I will never use Choats for repairs ever again.

This is a top notch company!  The serviceman was friendly, respectful, and knowledgeable.  He made excellent repairs & recommendations that other companies had ignored.  I could see the issues that he referenced, never before mentioned to me!  I will definitely use them to satisfy all my heating & air conditioning needs!

This company came in and put a hole in my wall by my fireplace to fix the leaking gas valve.  However, they did not repair the damage they did to the wall.  I have called them several times as has the renter I have in my house and they still have not come to fix the hole they put in the wall.  In addition to that, the repairman made two visits that were about 30 minutes in length each visit.   Yet I am being charged for about 3 hours of work.  While the valve was repaired, there is still a hole in the wall. In my opinion, this is not good quality service or business.  I still have not received a call back from this company.  Next step is the BBB!!!

If only i could give 0 . The worst plumbing service ever! Had to call them to fix our plumbing problem. The first day a man came, he couldn't find the clean out. He even asked me if i know where it was. How could a woman, first time owner of a house will know where it is? I was even not here when this house was built 30yrs ago! And how could he not find it when it's his job to do it? He only spent like 5-10mins and decided to ask right away for the service fee! He gave a receipt stating that he couldn't or we don't have a clean out, so he need to go to the vent the next time he will come to our house. Or better yet, if my husband find the clean out, he'll be back. Fast forward to that next day, he came back. The schedule was 2-4pm, he came at around 4:06pm! Very unprofessional! He tried the vent, didn't work! Had my bathroom flooded again of what he did. I kept telling him that if he do something, it will be flooded on the bathroom, still he did it. Bathroom (2) and bath tub (2) got so messy. In short, no work has been done! That was Friday so we need to wait again for the weekend to be over with no bathroom to use. My husband decided to get a very decent plumbing service because when he called them back first thing on Monday, their customer service sucks! Kept telling my husband that they will return his call blah blah blah.. well guess what? No return calls until almost night time. Anyway, our plumbing problem has been resolved by another company that my husband called just today, Tuesday, same day they came. Thanks to you guys! Your company is never number one after all!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

I would choose 0 but that is not an option.  My appt. was scheduled through American Home Shield.  Someone texted me about two weeks before and confirmed 8-12 appt. time.  A few days before the appt. I texted to ask if I could get a bit of an idea of whether I would be closer to 8 or 12 and I never heard back.  On day of appt. I called the company phone # around 9:15, I was told I was the first appt. of the day for the technician and I would hear from him shortly.  At 10:30, still waiting, I called and was told I was his first appt. but that they had a meeting, I don't know if anyone mentioned that and that I would hear from him shortly.  At  10:45 I got a text that the tech had one more person before me.  At 11:25 I got a call to confirm someone would be home, the tech was on his way.  At 12:00 no one had come.  I called AHS, the rep on the phone said oh, it looks like they changed the appt. time to 1-5. The !!!  Horrible customer service, I cancelled and will never use them.

$270.00 spent to repair a less than 6 month old Rheem hot water tank that was recommended and installed by Service Pros seems unreasonable to me.
Bill was presented to me AFTER work was done.
If I had known up front I would be charged to repair a 6 month old hot water tank (again, recommended and installed by Service Pros) I would've used other resources
I made my dissatisfaction immediately known to management, but haven't received a promised return call  from the manager in over 3 weeks.
There are plenty of other / better HVAC options in the mid south area.