Best Flame Sensor Repair in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

Kylan the technician was great personable and knowledgeable and fixed my furnace motor blower. I was kept informed on his arrival via text. Awesome service!!!!

We have a 20-year old AC unit at our place and it was struggling as the temperatures were getting over 90 to keep the house under 80 degrees.  They were running their special on Yelp (seems to be a permanent thing, but it's only a first time customer special).  It made the initial cleaning very cheap and improved the performance.  I also appreciate the honesty of the technician; he let us know that, because of the age of the unit and the lack of care, the amount of work to do a proper cleaning of the ducting in the attic would have been so labor intensive that it would be better to get a new unit.  We are renting the place we are at now, so we passed it on to the landlord and owners and left the decision up to them.  I would use them again for a future home.

Fantastic service! Honest, straightforward, and no salesy stuff. After interviewing multiple companies, I'm happy that I chose Arctic to install our 2 new AC units.

DO NOT USE THESE PEOPLE IF YOU CAN HELP IT!  They don't care about fixing your problem and don't think it's their job to keep you from having them. You'd better hope you don't have any problems with their work because they won't lift a finger to help you.

I had no choice but to use them because my home warranty sent them.  My water heater unit began spewing water Sunday morning.  I turned off the spigot to the unit and cleaned up the mess. I called for service but, of course, couldn't get anyone until Monday morning.  I slept on my living room floor with a garden hose connected to the unit draining out of my open back door and had to wake up every hour or two to make sure I wasn't getting more flooding or having strangers walking into my house.

When they came this morning, I explained more than once that I didn't think the closed spigot was stopping all water flow into the unit and that I was worried that it would continue to fill and have to be continually drained to keep it from flooding again. He said there was no problem, so I put the end of the hose in a bucket and went to work after scheduling the unit to get replaced. When I got back, once again my kitchen and living room carpet were soaked.

I called Best Care to have them send someone over to turn off the main to my house or do something to remove the threat of flooding until the unit could actually be replaced. Even though they were still open, they said everyone had gone home and they wouldn't do anything. They did have the technician who came today call me. He also said they wouldn't do anything and ended up hanging up on me. They seemed amazed that I would expect them, when they were here this morning, to get me to a point where I didn't have to worry about flooding until the unit could be replaced.

Now I'm going to have to sleep in the living room again and monitor the drainage hose and my open back door all night.

I found them on Yelp. They answered my inquiry promptly. They were able to come out at a time that was very convenient for me. They gave me a two hour window, but came at exactly when I had wanted them to. They were professional and knowledgeable. My plumbing problem was solved very quickly! I would use them again and would recommend them.

When you need good, reliable home maintenance services in a hurry, this is the outfit to call.  Our A/C went out suddenly and since ours is a rental, we wanted to get it repaired quickly so the tenants would not suffer.  We got the referral from our regular handyman service (Home Remedies Maintenance/Shane - another 5 star company!!!) so I knew right away that I could trust G & R - that is important... having people you can trust will not gouge you or sell you services or repairs that you do not need.

A service technician was at our property within 30 minutes after my call; another 30 minutes and he had diagnosed the problem and called me to discuss and get an OK to do the work.  It turned out that we needed a new fan motor so he had to come back today to complete the job which he did.  He called to say that he also needed to replace the fan/blades.  

So, from start to finish, less than 24 hours... less in the way of cost than I had expected... and, knowing that I was dealing with honest, reliable people was the bonus that keeps on giving...

I don't need the Yellow Pages - I've found my HVAC and plumbing contractor for any such jobs that I may need in the future...

CHECK THEM out and tell them that Larry, a VERY satisfied customer, referred you !

This company is not proficient at communication in a timely manner through any means.  Neither timely in their arrival or respectful of yours.  A main break in your sewage trunk line is your problem,  lets hope your not waiting for their Technician to detail the problem to your Home Warranty Company so work can begin because my experience is they just don't care if your break causes consequential damages and secondary problems.  Monday afternoon they received their payment for the service call from an ELDERLY DISABLED LADY, for crawling in the Crawlspace and then stating the obvious,  Letting it be know if she did not pay then they could hold up any other work that was needed by themselves or different contractors used by the Warranty company. well check the BBB complaints before you call them at one of their (3) different phone numbers, its a hardship upon this elderly cancer patient with a recently broken hip. ;(  its been 6 days since he took her check and 10 since they issue was reported. multiple calls and emails have no been responded too.  SHAME ...

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.