Best Faucet Repair in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

I reached out to Bill via Yelp on a Saturday and received a prompt response! He was able to come out the upcoming Monday to take a look at my leaking water heater. After a look over, he talked me through the many water heater options and we both agreed that one identical to what we previously had would be best. To my surprise, he was willing to help me out of my tough spot by doing the install same day and at a fair price. Bill and his son were able to do the install quick and professionally. The new water heater looks great and works like a charm. I'll definitely be keeping their card on hand for my next plumbing need!

I joined the Happy Hiller club earlier this year.  The techs are professional, courteous and make their best efforts to keep everything clean.  I got my AC unit checked and agreed to minor repairs, which are keeping it up and running.  Although I had an issue with my furnace check-up, management went above and beyond to make things right and for that I'm grateful.  Workers did a quality and efficient job.

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

Dustin and his staff do a great job.  They always put the client first and are very professional.  They also do a great job giving back to the community.

This company is great for plumbing needs- had a backed up drain  on a hardwood floor. They fixed the backup problem. But, do not use for clean up- I was not told on the front end that they would not tear out the whole floor. Also, they moved the furniture out and now I am stuck with moving it back- floor installation people will not moved back what they didn't move. So now I have to find people to move furniture. I would have used them for plumbing fix, but not clean up. I was left with a mess for weeks.

We are renovating our home. New fixtures, new pipes, new valves. Everything leaks! I'm not a plumber but I can do better!

This company is not proficient at communication in a timely manner through any means.  Neither timely in their arrival or respectful of yours.  A main break in your sewage trunk line is your problem,  lets hope your not waiting for their Technician to detail the problem to your Home Warranty Company so work can begin because my experience is they just don't care if your break causes consequential damages and secondary problems.  Monday afternoon they received their payment for the service call from an ELDERLY DISABLED LADY, for crawling in the Crawlspace and then stating the obvious,  Letting it be know if she did not pay then they could hold up any other work that was needed by themselves or different contractors used by the Warranty company. well check the BBB complaints before you call them at one of their (3) different phone numbers, its a hardship upon this elderly cancer patient with a recently broken hip. ;(  its been 6 days since he took her check and 10 since they issue was reported. multiple calls and emails have no been responded too.  SHAME ...

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.